Text boxes are not interactive until the PDf is downloaded

So, what I am trying to do is send PDF files to clients and have them type there name in a text box, but when I send the email and they view the PDF file the text box is non interactive, the text box only becomes interactive after they download the PDF file. I would like them to be able to sign it without downloading it, Thanks.

What software does the client use to view the PDF file?

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