Text boxes not being carried over in Captivate 5

Hi,
I am trying to import a PPT presentation into Captivate 5. The process is simple enough however, once the slides are converted, it's nor carrying over the text boxes. The slide titles and inserted diagrams are there but no text!
Any ideas please?
Thanks

Hi,
Would it be possible to share the PPT or CPTX file so that we can investigate the issue?
Thanks,
Vikranth.

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