Text Caption Boxes Not Working

After working on a large project (broken into smaller files
of course) for days... all of a sudden I am having numerous
troubles with Captivate.
Most alarming, I cannot open Text Boxes at all.... to edit or
change them... for no apparent reason.
ANY HELP would be gratefully appreciated. I really don't know
what to do here... this is an Emergency, and has never happened
before.
Thanks, QuizQueen

OH MY GOD, Rick, you are a genius!!! I am sitting here almost
in tears until you showed me this simple little ".dat" file
erase trick and Captivate seems to be working MUCH
MUCH better now.... I didn't know WHAT was wrong with it, it was
hanging and acting really sluggish.
Could this be something I look to do whenever the program
starts to act flakey... bake a new .Dat file??? If so I am your
grateful slave for eternity.
I'll post back when this bear of a project is done. Grrrr...
Rainy

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I am having issues with text entry boxes not working at all in flash 11. I am using Captivate 4 and exporting an AS2 swf. When you get to the slide you can type but you cannot see anything nor does the button or keystroke to move on. Also there is no cursor. Any ideas?

You said it is not working with Flash 11, so does that mean you tested with previous version and that worked?
While publishing choose Flash player as 9 and publish that, verify if that plays in a compatible web browser.
AS 2 is a legacy scripting, it has been said not too be supported with even Flash Player 10 --
http://help.adobe.com/en_US/AS2LCR/Flash_10.0/help.html?content=Part2_AS2_LangRef_1.html
I believe if you switch back to version 9 while publish your project, it should work.
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I've created a module in Captivate 4, published with the recommended settings of AS2, Flash Player 8, and 30 FPS. Audio narration is recorded on each slide separately. It contains a .flv video inserted that plays fine. On several of the slides, text captions are timed to appear automatically as the slide is being narrated. All the timings work fine on my computer (an HP laptop with Windows XP).
This module is viewed by all 800 of our employees. Several employees (one is our department head!) have reported that the text caption boxes come in very slowly, not at all in sync with the narration. For instance, I have the caption set to appear after 5 seconds; on her computer, it doesn't appear until 15 seconds.
This is only happening with text captions. On one slide, I have several transparent captions that the viewer has to click on to make them appear. These are working fine without any delay.
We first thought a common thread among those having this problem was they had just received upgraded computers, although they all run Windows XP with Flash Player 10. However, the IT tech investigating it for us ran the module on a new computer and it played perfectly. So it seems to be a problem in Captivate.
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Have you tried republishing the movie as AS3 and Flashplayer 10?
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Text Caption Box not appearing

HI All / Captivate 4 Experts:
I recently upgraded from Captivate 3 to 4. My text caption box is not appearing on certain slides. I do have a click box on them, however when I removed the click box and played the next 5 slides...the text caption box did not appear.
The slides that I have are meant for the user to click on certain areas with the instructions given to them on what and where to click.
Any ideas???
PLEASE HELP!! Thanks!
Jane

Hi there
I happened across a weird issue just last night that was resolved by choosing a different ActionScript version. I'm wondering if you can try this to see if there is a change in behavior.
Click Edit > Preferences > Project > Publish Settings and whatever it's set to AS2 or AS3, try the other option and see if it changes your outcome.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Text Entry Box not working right??

This is strange…. If anyone has any thoughts…
that would be great.
I have a slide that tests someone's knowledge for inputting
into a text entry box. I want to give them 2 tries for doing this
task - and if they don't perform the task correctly, I want an
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The method to accomplish this.. I have done many times, and has
always worked. However, for some reason, it's not working this
time.
In order to customize the error message based on whether it's
the 1st try or the second - I have created 2 text entry boxes.
The first text entry box is set to display at 0 seconds, is
set to display for 2 seconds and is set to pause after 1.5 seconds.
If the user enters a successful text entry the user will be
navigated to the next slide, if the user enters an incorrect text
entry they will continue on the same slide and a failure caption is
selected to display (this is the first error message that displays
for the first try.)
The second text entry box is set to display at 2 seconds, is
set to display for 2 seconds and is set to pause after 1.5 seconds.
If the user enters a successful text entry the user will be
navigated to the next slide, if the user enters an incorrect text
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I have a text caption that displays at 4 seconds - this is
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Everything seems to work fine except... for some reason, when
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get the failure message that I set for the first text entry box.???
Very strange. I have recreated this 3 times - each time it works.
Then, all of a sudden, it stops working. I’ve even tried
recreating the movie from scratch… but same results.
Any thoughts?
Thanks,
Lynn

Hi again
Okay, makes sense. I suppose in this case, I'd simply use
another slide. From what you have explained, it would appear there
is a possible issue Captivate is having with multiple text entry
boxes on the same slide.
So I would insert a slide following the existing slide. Then
on failure of the first text entry box, direct to the next slide.
On success of the first text entry box, skip over the new slide to
the proper "continue" slide.
Hopefully that makes sense... Rick

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I have an interstesting situation.
I have a slide that has 2 text clickboxes (Slide B)
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The learner is on Slide C and uses the 'back button' on the playbar to return to the slide where the two text click boxes are (Slide B), then the click boxes don't seem to work.
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http://www.infosemantics.com.au/adobe-captivate-widgets/download-free-trial-widgets
You can attach this widget to any kind of screen object to make that object interactive.

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Hi All,
I am using Adobe Captivate 4. I have provided different start times in timeline settings for 4 text captions. When i preview my slide, it displays well. But when i publish it and try to view it, it is only dsiplaying the first text caption and the other text captions are not at all displayed.
Request to help in this regard.
Many Thanks,
Kranthi

Hi Rick,
Thanks for your help.
Yeah..you are correct...I do have buttons in my slide.
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Many Thanks,
Kranthi

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Thanks in advance!

You're welcome. And speaking of "thanks", I have copied the
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been a great friend and the best source of real intelligence in the
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"Thanks" for discovering the cure for this irritation ... his
solution is as follows - and I quote:
quote:
One of the Problems Captivate used to have was that if you used
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#C0C0C0 as the highlight colour and highlight part of the
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I hope this helps - and by the way, you can find other
great tips from Paul on his website at
this link
Have a great day!

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Display for: specific time: 2.2 seconds
Appear after: .3 seconds
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In: .4 seconds Out: .5 seconds

Welcome to our community
Is this a standard Text Caption and you are inserting it on a
Question Slide? If so, perhaps the buttons or overall construction
of the Question Slide are pausing it so the caption is simply
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If you are unable to futz with the timing to get the result
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Text Caption Boxes Not Working

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