Text caption "call outs" not measured same way

Captivate v5.5
When creating call out text captions I like them to be the same size when possible - regardless if the call out is pointing up (left or right) or down (left or right).
Having created and sized a call out pointing down left - I then create a new call out pointing up left.
In order to resize the new call out I click the down left call out first, then the new call out and then click the "Resize to the same size" icon on the Align Toolbar and the result is as follows:
Whilst the Properties of both call outs are, according to Captivate the same (W112 H73), the two call outs are in fact different sizes - (1) is not as high as (2).
Seems the height of (1) includes some blank space at the top - highlighted in yellow.
Is this a settings issue I can change or what ?
Noel

I discovered a big difference in the captions BMP's: blank space is different at top/bottom between the two callouts you showed. Look at the screenshot (from PS): the left caption has a space of 11px at the top and 3px at the bottom, the right one has 2 px at top and one at the bottom. It seems not to be possible to modify the present default Adobe captions, which I tried but the old ones always show up. Did you change your Preferences a lot? Perhaps deleting the Preferences folder will allow to adapt those captions, but I'm hesitant because I have been changing a lot of Preferences.
Possible is certainly to create your own custom text captions (you'll need all 5) as described in the Help. In that case you can even choose the exact corporate blue color for the stroke of the caption.
Lilybiri

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Absolutely. Here are screen captures to clarify:
Settings in Prefs and Object Style Manager prior to recording:
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Text caption "call outs" not measured same way

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