Text entry not recording

Help please. Using Captivate 4 to capture an internal system.  Using training mode.  Whilst capturing the text entries are clicking ok but on Preview the text entry box isn't there. Checked settings and it works in all other applications I capture but not the one I want to capture.  I'm using my normal laptop logged on as me bt have to liog on to a test area with a test ID log on.  All other aspects of the capture e.g. click boxes are working fine but it doesn't pick up the text entries I type.  Any suggestions please?  Thanks.  Ps have tried a different laptop and same happens!  

I have found that this happens from time to time with certain applications that seem to use technologies Captivate has trouble "listening to".  If Cp doesn't understand the events dispatched by the application, it won't know that it is supposed to capture or add a clickbox or text entry box at that point.
One of the worst apps I used to find this happen to was SAP.  I think SAP doesn't follow the Microsoft world's particular conventions, so Cp found it difficult to see the events and objects to capture.
Either way, the best solution I found was just to use CP to capture everything you can and then add the other elements when you are editing.  Not a big drama.

Similar Messages

  • Text Entry not waiting for entry before continuing

    Captivate 4
    I'm trying to add a TEB where the user will need to enter the correct text before moving to the next slide.  I would like it to continue as soon as they user types the correct entry.  The problem is that the slide doesn't pause to wait for the entry - it continues to the next slide without anything being typed or a click.  ??
    I have the correct text listed in the 'Correct Entries' box and have it set to 'go to next slide' for 'On success'.  Under 'Options', I have it set to 'Validate User Input'.  I do not have any hint or caption buttons, and I am not showing a 'submit' button.
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    Screen shots below.
    Thanks in advance,
    D

    Hi there
    Indeed there is!
    You enable the Button in the properties. This will place an associated button next to the field.
    What's that you are asking? You don't want a button?
    Well, nobody said you actually have to SEE the button! Just double-click the button and its properties will show. Choose Transparent Button and configure it so it's invisible. Then you configure the other "1" for the Button press!
    Cheers... Rick
    Helpful and Handy Links
    Captivate Wish Form/Bug Reporting Form
    Adobe Certified Captivate Training
    SorcerStone Blog
    Captivate eBooks

  • Text Entry Boxes and their content not being captured in Automatic Recording

    I have searched the forums here and elsewhere extensively and whilst I have found people with similar issues, I have yet to find a solution. My problem is this:
    I am trying to record myself using a piece of software which contains numerous text fields. In the past, when using Captivate 3, I would simply fill out these fields and Captivate would record my entries automatically. When the project was played back, the training simulation would pause and allow the user to type in the text field and provided the entry matched the options I had defined, the simulation would continue to the next step.
    So, my colleague and I have since bought Adobe Tech. Comms. Suite 2 and have upgraded Captivate 3 to version 4. Ever since doing this we have both been unable to successfully capture text entry boxes with their content when recording automatically in any mode. We have checked and triple checked the settings to make sure that the automatic capture of text entry in fields is turned on yet we still cannot get Captivate to perform this task it once so easily could. We both suffer from the same problem on both of our installations of Captivate 4. We have tried recording in all modes with no success.
    I am tearing my hair out as I need to come up with some sample content for a major Governmental client which would be worth a 5 figure sum to my company and I really don't relish having to manually create every text entry box as there are a LOT of them in this application!
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    Ok, I think I've sussed it!
    I've been pulling my hair out for weeks on this and after posting on here, I decided to try something and I think I may have found the problem.
    I work with a laptop as I am a Trainer and therefore quite mobile. When I'm in the office, I dock my laptop and use the Extended Desktop functionality of Windows so I have my laptop screen and a second 19" monitor which i find incredibly useful as screen real estate is always at a premium. And this is where I believe the problem lies.
    I performed a simple test and have repeated this test with identical outcomes everytime. Here is what I did. I fired up Captivate and Outlook and opened up a new mail window in Outlook. I then set Captivate to record the new mail window and hit record. I typed some text into the To field and the Subject field and then stopped the recording. I then previewed the results. When the new mail window was on my primary screen, (i.e the laptop) the Text Entry Box recording worked 100% fine. However, if the new mail screen was residing on my secondary screen, i.e. the monitor, the Text Entry Box recording failed!
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    So, if anyone else is having the same issue, and you are running an Extended Desktop, try what I did above.
    In the meantime, I am raising this issue with Adobe in the hope they can get this fixed, but at least now I can carry on with my content creation
    Regards,
    Rob.

  • Text Entry Box not displaying

    Hello,
    I apologize if this has been answered prior, but I've searched and couldn't find a solution (although I might just be terrible at searching).
    Whenever I do a software simulation recording in a particular Captivate project (I'm running 5.5), the recording doesn't seem to auto-insert the TEB's for the text fields I've used (at all).  Instead, when the slide that's suppoesed to require text-entry is shown, it just auto-fills all the text I entered during the simulation and skips to the end of the slide.  I can't for the life of me figure out why; there are no TEB's on the timeline either for that slide.
    I do have my Custom settings setup to "Automatically Add Text Entry Boxes for Text Fields"
    Any idea why this is happening?

    Hi there
    Unfortunately there are a few variables in this equation. Captivate may not understand that a text entry field is a text entry field. It sometimes misunderstands other controls it encounters. I believe that it largely depends on how the application developer elected to name the element. I believe that's how Captivate knows what an element is. By its name. So if an application developer created a Text Entry field but named it something obscure, Captivate fails to recognize it as such and insert the appropriate element.
    The good news here is that you are free to add any element you like after you have recorded. So even though Captivate failed to catch it, there's nothing preventing you from manually adding it. It's a hassle to have to do it, but at least you aren't prevented from doing it.
    Cheers... Rick
    Helpful and Handy Links
    Captivate Wish Form/Bug Reporting Form
    Adobe Certified Captivate Training
    SorcerStone Blog
    Captivate eBooks

  • Text Entry Captions not created

    Using Adobe Captivate 5.0 - Training mode is not creating the Text Captions for Text Entry Boxes, even though selected in the Training/Recording settings. Creates Text Entry box, but no Text Caption. Really want this to work when recording SAP simulations, but doesn't even seem to work when recording internet browser or MS Oulook either. Any ideas?  Thanks.

    Hello again
    Perhaps it will help if I simply describe how Captivate usually works. There are several ways to record. There is "Full Motion" (FMR) where everything is recorded just like a movie. Not the best way of working bit is possible. In FMR no captions or anything of the sort is added during the recording process, but you may add them later if you like.
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    Demonstration mode provides text captions for activity. Click this or that. Also, highlight boxes are added along with tracking mouse movement.
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    From what you have described, you want to enable "Custom" recording mode where you choose the mix of elements you get.
    However, NONE of these modes will analyze what is happening and describe it to the user. Instead, they may or may not recognize what you are clicking on in order to create captions. You might see funky names like "Click the TechnicalNameForControl" control.
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    Cheers... Rick
    Helpful and Handy Links
    Captivate Wish Form/Bug Reporting Form
    Adobe Certified Captivate Training
    SorcerStone Blog
    Captivate eBooks

  • Recorded Text Entries are displayed unclean in PDF Output

    I'm creating currently a screencast with Captivate 7. Within this screencast, I have to type an adress into the adress bar of Internet Explorer. Captivate records this entry automatically in Full Motion, this works good.
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  • Captivate 6 Text Entry Events Do Not Pass

    I am a long-time user of Captivate going back to version 2. I've created a simulation course with numerous text entry events that do not validate correctly. I am typically using the TAB key to validate the text entered. I have several lessons where everything works fine, but many that have problems.
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    I would really appreciate your help with this! My course is due soon. I would be happy to provide more information or upload my file for your inspection. Thank you!

    For anyone who might be experiencing the same problem and looking for an answer - this is still 100% broken in Captivate version 6. None of the fixes discussed in the above referenced thread work. I tried playbar widgets, editing the playbars in Flash. No luck.
    Adobe just moves forward from version to version not fixing the bugs they create in prior versions. That's your incentive to upgrade, folks.
    Best workaround I can offer is Use ENTER as your validation keystroke. It doesn't have the same problems associated with TAB. Good luck!

  • Text entry box not funtioning

    Does anyone know if project a project size affects the functionality of text box entry.
    We have a project with 377 slides and for some reason, certain text entry boxes are not funtioning.
    when we break the project down to smaller pieces, the functionality is restored.
    is there some type of size limit for project/ text box funtionality?
    tlockos

    Hi there
    Project size affects lots of things. You should consider yourself lucky that you haven't seen corruption and loss of data with that many slides!
    Captivate 5 should change this limit, but versions 4 and earlier should adhere to a typical guideline of 50-65 slides. Sometimes you can get away with as many as 100-150, but it depends on many factors such as number of objects, how much audio is present, project resolution, etc.
    Cheers... Rick
    Helpful and Handy Links
    Captivate Wish Form/Bug Reporting Form
    Adobe Certified Captivate Training
    SorcerStone Blog
    Captivate eBooks

  • Text Entry Box not showing all text

    I am creating a simple exercise where I would like the user to copy text from the course, paste it into word, and report back what the word count is.  I thought perhaps the Text Entry Box would be the best way to go, since if you click on the existing (default) text, you can copy it.  However after I place the paragraph of text in the box, and resize in the editor so that all the text shows, it does not show all the text when playing back, either previewd or published.  It only shows the last few words of the last line at the top of the box.
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    Thanks

    Hi all
    If this is Captivate 4, there may not be any need for a widget to do this. I'm guessing you haven't tried enabling the Scroll Bar for the Text Entry Box (TEB)?
    When I just plop a TEB on a slide, I get this in edit view:
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    I get this in the output:
    Cheers... Rick
    Helpful and Handy Links
    Captivate Wish Form/Bug Reporting Form
    Adobe Certified Captivate Training
    SorcerStone Blog
    Captivate eBooks

  • Text Entry Box not working right??

    This is strange…. If anyone has any thoughts…
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    Everything seems to work fine except... for some reason, when
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    Lynn

    Hi again
    Okay, makes sense. I suppose in this case, I'd simply use
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  • Font specified in Text entry box not what shows in playback

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    Deepali

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  • Text entry boxes in CP6 - Enter key to validate input does not work in Safari?

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