Text Justify in text box

Question

I am using illustrator CS4 and I have text in text box and trying to equal justify. I have two columns of text in one page. I have created this brochure as follows
1. I use sheet 81/2x11
2. create two text boxes
3. import text from MS word documents into these two text boxes.
4. Trying to do equal justify, so I have selected individual text columns and try press justify but I did not see any chage.
Here is text look like in one text box and it is righ now left alian but I want equal justify.
We are offering CRM software that is an all-in-one, fully
integrated solution that combines the robust power of
client management and document management. By
combining CRM, documents imaging and demography
records in a single solution, our CRM software solution
captures and manages episodic and longitudinal customer
records information and delivers automated and streamlined
workflow that allows comprehensive, expedient and
meticulous monitoring of customer activity from administrative,
financial  points of view. The result is a solution
that promotes the timely and effective delivery of HR.
Can you guid me through. Thanks.

Answer 1

If that is the actual text you are using to put in your document I can see why it won't justify.
Place it in Illustrator and click on > Type > Show hidden characters
You'll see line returns at various points in the text. They are preventing the justification happening. If you go through and remove them, you'll see the justification doing what you want it to do.
If there's not much text, do it manually. Otherwise go back to the original text document and get rid of its formatting