Text Message # displays instead of Contact

Text message contact name is not displaying... only their number.  Despite having the contact name and number in "contacts".  Also, i have confirmed the number is the exact same in contacts book as it is in the received text message.  I am on Sprint and iPhone4S.
Any ideas/recommendations?

Even just going back to the list of converstatoins (button in top left) you will not get alert sound while in the App.  Again, it assumes you are looking at it and seeing the indicators pop up for number of messages etc for each conversation.
You have to be out of the app for it to give a sound. 
If you are not expecting a msg right away then why stay in it?  Press home and go back to home screen and wait.

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