Text message notification missing

My granddaughter has an iPhone (iPhone 4).  She is not receiving any notice of an incoming text message although she is receiving the messages fine.. There is no badge by the text message icon showing the number of unread messages or any other indication of aa unread message being present.  Under Settings/Notification Center/Messages the Badge App icon is turned on.  In Settings/Messages all options are also turned on.  What is she doing wrong?  Help Please.  Needless to say she both sending and receiving messages okay.
Thanks... Bob

Agunats that is very strange! Did you happen to notice if these are messages from other iPhones (iMessages) or from other device types (texts)? You seem pretty familiar with the phone. Can you let me know if you have done a soft reset http://spr.ly/6-15Njlx or reset the network settings http://spr.ly/6-16NjlI ?
BryanS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Similar Messages

  • I recently did the update and my text message notification was no longer working. Then I did a reset and now my locking function no longer works. What is going on???

    I recently did the update and my text message notification was no longer working. Then I did a reset and now my locking function no longer works. What is going on???

    What "locking function" are you talking about?

  • Text messaging notifications won't sound after update

    So I updated today to what I am assuming is the 4.3.  And ever since that, my text message notification sounds won't play.  Yes, my phone's sound is on.  When I receive a text, the phone will vibrate but not play my notification tone. 
    My other tones work fine (email and phone calls).
    Any suggestions for what to do?

    My volumes were not turned down.  Verified that.  I ended up calling VZ and they got Samsung on the line and they said that this is a known bug with the latest update.  Along with possibly breaking WiFi, horrible battery life, or even preventing the phone from powering on.  What they said I needed to do was a factory reset on the phone.  Once I did that, everything worked again.  Samsung also said to not install any updates until they push 4.4 Kit Kat.

  • Nokia N97 - No Text Message Notification and a Few...

    I love my nokia n97, but i'm rapidly falling out of love with it, i have owned it since the end of august and this is the first time i have really hit a major problem with it.
    The main problem being is, that the phone no longer gives me a text message notification or noise in that it being on the home screen it does say "1 new message" and i have to constantly have my inbox open to see when i have a new message and constantly check it all the time, for a person who is texting constantly this is probably one of the most annoying problems. If it makes any odds its using the mass memory.
    I called the support line and have tried the following:
    - Upgraded the firmware (no effect)
    - Hard reset the phone (without the backed up data on it, the text message notification works, after placing data back on it, problem comes along again)
    - Cleared cache (no different)
    - Hard reset the phone and restored data on phone without the settings (this has worked for a while, less than a day, and is now playing up again)
    Along with a few other problems that have started which i am confused whether it is the actual application or my phone that is the issue with this:
    Facebook - No longer works proberly, freezes regulary, excessively slow at loading any content up.
    AccuWeather - Can never find my location through gps and sometimes unable to load data for a pre-set location.
    -At points through the day i do get error messages too that don't really make much sense, "cannot retrieve data" "error" and "internal error, reset phone"
    Also when hard resetting the phone the second time round, originally built in applications disappeared so i had to re-download them through Ovi Store again.
    Other problems include phone basically freezing regulary mainly on startup, and start up time being long before it lets me push a button, and loading content for the homescreen, the 3 widgets and the speed-dail take excessively longer than they use tooo.
    My phone is suppose to be getting 'repaired' within 48 hours, is this true? I got told by a friend that his took 2 weeks+.
    Or a replacement and how does this work and who is responsible for giving me a replacement. (Nokia, t-mobile, mobilephonesdirect?)
    Could all these problems be linked back to a faulty sim card?
    What on earth has happened to my phone, is this fixable, isit a software bug that cannot be sorted, why has this happened, why now, i have never run into any problems before?
    Is there something in the data, i can't think of anything, if so what?
    This problem started totally randomly?
    Isit somesort of weird memory issue?
    If i was to get a new phone, will i not run into the same problem again, what happens if i do? Do they keep replacing it or fixing it all the time?
    Sorry for a long post, hope someone here can help......

    N97 is going back in again today for them to confirm it is un-repairable and then they are going to send me out a new one.
    The guy said it was a software issue which was caused by t-mobile putting their own software on the phone, which is absolutely stupid, if operator's software is going to cause a phone to malfunction, then don't let it on!!!

  • Email to Text Message Notification

    I'm trying to set up a text message notification for an "emergency" email account as my company is closed between Christmas and New Year's Day and I'm running into an issue with sending messages to Sprint customers, which is really weird.
    I can successfully send the stock message that I have to customers @txt.att.net and @vtext.com for AT&T and Verizon customers, but when I try to send a message to @messaging.sprintpcs.com my message status says that everything went successfully, but the text is never received. Now to pile on the weird... I can create a plain new email message and copy and paste the Sprint text message address from the same rule that I'm trying to create and the message successfully goes to the phone. So to recap, email to text by a rule doesn't work, but email to text by a stand-alone message goes through without a problem. Everything seems to be tied to the email to text being generated automatically and on the Sprint network only. Sprint is pointing me to something with how the message is getting sent from GroupWise because a manual message will successfully go through but not the automatic ones. Has anyone ever heard of something like this?

    Could be this switch 'realmailfrom' is needed, TID 10100683
    Cheers Dave
    Dave Parkes [NSCS]
    Occasionally resident at http://support-forums.novell.com/

  • HT5463 is it possible to allow text messages notifications from "favorites"?

    when do not disturb mode is active, is it possible to allow text messages notifications from "favorites" ?
    thx

    Sorry, DND, currently, does not work for for SMS's.

  • I just purchased a soundboard, how do I set the sounds as a text message notification?

    I just purchased an iPhone 4 off of Ebay and I am having a difficult time trying to figure out how to set soundboard sounds to my text message notification.  It does not show under my sounds and when I hold down the specific sound it does not give me an option to set it as a notification.  Unfortunately, I just found out the tech support etc are expired so I cannot ask Apple for help without paying for it.  Does anyone know how to set a soundboard sound to a text message notification sound?

    Hi sk5414,
    Welcome to the Support Communities!
    The article below should help you reset your Apple ID security questions:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    The links below will provide additional information about your Apple ID and iTunes Store account:
    Frequently asked questions about Apple ID
    http://support.apple.com/kb/HT5622
    iTunes Store: Changing account information
    http://support.apple.com/kb/HT1918
    Cheers,
    - Judy

  • How to make text message notification work without quitting the app

    in the text message conversation view, there's only a soft sound alert when new messages are received.
    even when the screen is off, you get no popup preview or a regular notification sound whatsoever.
    the only way to keep getting the regular notification & previews is to quit the app each time you send out a text.
    often times when you are in the middle of something and are unable to focus on the phone itself for the conversation, you forget to quit the message app, then you are totally not aware there have been messages coming in because it only gives you a soft sound alert that's totally unable to hear when you're outside walking, or other similar scenarios.
    It's been bugging me for years, it's specially annoying when the other person I chat with isn't aware of this issue and ocassionally misses out my messages.
    i mean, if apple insists that to avoid this problem, the users MUST remember to quit the conversation RIGHT AFTER EVERY SINGLE LINE, this is just absolutely unrealistic.
    I now do it every time because I'm aware of the issue, but not the other people I have conversations with.
    I've had too many situations where I had to wait for a long time to receive response only to find out that the other person wasn't aware the new text messages, because it was simply too soft to hear, and completely no other sort of things to notify you with.
    so i wonder if there really isn't a way to change the notification behavior, cuz apparently it's impossible that I make everybody I send text to change their habits just for this.
    if anyone knows the answer I'll really appreciate it. thanks

    Submit your feedback directly to Apple using the appropriate link on the Feedback page:
    http://www.apple.com/feedback

  • Question on text message notifications with imessage open vs closed with  iOS7

    Before the upgrade to iOS7.1 when I received a text message my phone would vibrate both when the application was closed to nofify me of the message and when the application is open (I am looking at the text message) and then when another text would come through with the application still open the phone would vibrate again. Now that I have upgraded to iOS7.1 when the application for text messages is open and someone continues to text me while I am reading the other texts the phone barely (hardly able to feel it at all) vibrates. The problem is that if I leave the application open and am not looking at the phone then I don't realize texts are coming through. Anyway to fix this? I have power cycled the phone, checked all settings (that I can find) and turned off notifications and then back on again and still nothing.
    Ideas?
    Didn't have this issue before the upgrade.. Phone would vibrate the same with application open or closed. Would like that again.

    I have the same thing happening. Any help would be appreciated!

  • How do I get email and text message notifications when my phone is locked?

    How do I get email and text message banner notifications on my iphone when the phone is locked? When I had iOS 6 I could get notifications with sound and banner. Now that I have iOS7 I can't see notificaitons when the phone is locked.

    See if this support document about Notifications helps. http://support.apple.com/kb/HT3576

  • How can I disable Notification Centre in IOS5 and go back to getting the big blue text message notifications?

    I have Iphone 4S on iOS 5
    I flicked the button in settings to set up Notification Centre, but now I want to disable Notification Centre as the text notification is nowhere near as good as the old 'big blue' text received box.
    1- where do I find button to DISABLE Notification Centre? (I can't find one)
    2- how do I revert back to the old big blue box text notification?
    Thanks

    I've tried literally every option available in "Notifications" to get back the big blue box, but it seems that every option I choose nothing really changes.
    The messages continue to come up with the small box, green Message icon, and the name and Text Message beneath.
    Is there no other way, or some sort of trick, to get the blue box back?
    Thanks!

  • Unable to check text messages or missed phone calls on 4s

    everytime i try to check my text messages it goes to a blank screen and then back to the main screen. In addition I cannot check my email.
    i am also trying to delete an app and it will not delete. Pls help!

    The answer to your first problem-the app sometimes crashes if you tap the hyperlink to the messages or mail app when you recieve a notification.  i know this happens to me all the time when using my iphone 4s.  the solution is to launch the app after you have tried tapping the notification and it crashes. 
    second problem-what is the name of the application you are trying to delete.  if it is a native apple app, such as passbook, maps, calculator, or photos, you will not be able to delete from the home screen unfortunetaly. 
    let me know if this helps,
    cheers,
    allen

  • New text message notification won't go away, but there are no unread text messages

    I've tried turning the phone off and on again about a million times. I've tried deleting the text message thread that it should have been talking about. I've restored my settings, I've erased the entire phone and then restored from itunes... and IT'S STILL THERE. Stupid little red "1" in the text message icon. When I click on messages, it just opens to the screen showing all your threads. I've obviously checked all, and there are no unread messages...and even if there was 1 unread message like it's saying, when I click on messages it should open up directly to it, but it doesn't, because there isn't one.
    Don't know what else to try. Anyone have any suggestions or heard of this before? Thank you so much, I appreciate all help!

    I had this same problem with my phone. I reset it, no messages appearred unread! Eventually I "dragged down" my notification centre at the top of your screen, and it showed my "unread" message! I clicked it and my problem was solved! Hope this works for you!

  • My text messaging is missing after iOS7 upgrade.  Any fixes?

    After upgrading to iOS on iPhone 4s text messaging app is missing.  Only see a blank screen when bringing up the Messaging screen.  Incoming messages arrive and sound an alert but can't access the user interface.  There is only a blank screen which times out and reverts to the home page. I have re set network settings, all settings multiple times. Re booted, also backed up to iClould and re-set to factory settings.  Nothing works. 

    I'm so sremely frustrated! First off didn't wanna update my device after having it 5 years, then I'm forced to, then I learn a new operating software, then they take away the ONE reason I stuck with Motorola, swype integration. I'm done playing this update game. I want a flip phone back. Any solution to this update? Was leaving swype out a mistake? Substitutions? Also, my personal dictionary is gone. What a waste of time.

  • Why is contact name now appearing with New Text Message notification?

    How do I get the contact name to not appear when I'm notified I have a new text? It used to just say something like "New Text Message." This is happening when my phone is locked.

    This was part of the new 2.2 update. There is no setting to turn this off.

Maybe you are looking for