Text messages aren't delivering to iPhone
Hello,
Here's a unique situation. In just the past couple of weeks, I've noticed that text messages are delivering irregularly to my iPhone 5. Very few come to my iPhone but most deliver only to my MacBook Air. I downloaded OS X Yosemite to my Air and iOS 3 to my iPhone when both first came out and the new function worked perfectly. Texts came to all of my devices and I was able to write/reply to messages on either my iPhone or Air.
The only change is that I travelled internationally a couple of weeks ago and enabled international roaming on my iPhone. I really need all texts to deliver to my iPhone soon. Any ideas? Could this be a problem originating with my data provider?
Thanks!
Did you try to restore your new phone by using the backup of your old 3GS?
Backing Up, updating, and restoring your iPhone and iPod touch software
Your SMS history is part of the backup.
iTunes: About iOS backups
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Hello Joesgrille
It can be very frustrating when people don't receive your messages. Let's look into this and get this fixed immediately.
Was this a one time event or is it an on going problem? What type of device do you have? Do you have a signature on your device or the person that you are replying to? A signature could be "sent from Joe's phone" or a smiley face or symbols. If so please remove and retest. Have you tried SuzyQ suggestions?
Please delete all old text messages and retry. Please let me know if you are still experiencing this issue and we will further troubleshoot with you.
Thank you
JoeL_VZW
Please follow us on twitter @vzwsupport -
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Wow this definitely sounds like strange behavior and something we need to investigate further. I want to find out, on your iPhone 5, do you have any signatures set? When you send text messages, do you include any emoticans or special characters? These aren't compatible with all type of devices and networks so we want to eliminate any causes of the trouble. If you do have anything like this set please remove the items and test the texting communication again. We look forward to hearing back to get this resolved.
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Please follow us on Twitter @VZWSupport
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