Text messages disappear from 1 sender before I can read but app still shows as unread even though there is no message

I have an iphone 5.  When I receive text messages from 1 person (another iphone user) I receive the alert but the message disappears.  Also my imessage app shows I have an unread message but the message is not there.  I can send text messages to this person but imessages will not work.  I am wondering if the issues in on my phone or the other persons.  I have no other issues with any other contacts and according the to other person they have no other issues.  Any help would be appreciated. 

I had the same thing happen today. The solution seemed to be to open a few of my most recent text messages and manually delete some of them. Even though, those messages were already marked as read.
It worked for me and the count cleared. Hope this helps!

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