Text Messages gone

I have a Torch 9850, and have just discovered that a number of older text messages (very sentimental value!) have disappeared. My message setting is set to keep "forever" and I have plenty of memory open, from what I can tell.
Any thoughts on why this happened? And as I've backed up every few months, any way to restore, but not lose messages since the backup date - or do I lose the new messages I want to keep?
Solved!
Go to Solution.

Keep an eye on the free memory. Most likely the memory ran down to zero. When you reboot it comes back. You should reboot periodically, anyway. You'll want to reboot often enough to prevent application memory from running to less than about 10-15 MB.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

Similar Messages

IPhone hacked or virus! Text messages gone and phone freezing!

CALL APPLE SUPPORT ASAP IF YOU HAVE THIS ISSUE!!!! They don't respond to these discussions!
(800) MY-IPHONE (800-694-7466)
My wife and I woke up this morning with a text message on both our iPhone 5 and 4s (running on Sprint) for $10 for Microsoft Office. We did not click on the text, but our text message app crashed. Then our texts disappeared and reappeared after rebooting, and we deleted the suspicious text but could not access any of our other texts.
It has been hours later and we can't text and our messages are there and then gone, our phone keeps on freezing on other apps, and my iPhone 5 screen is flickering. We both received another $10 Microsoft Office text and were able to delete it again.
We have rebooted, turned off, let the phone rest 30 minutes off, etc. and our phones are still worthless. They appear to work for a while and then start acting up again.
I called Apple (800) MY-IPHONE (800-694-7466) and spoke to a senior customer assistant, Brittney, who said I was the only person reporting this problem. I told her there were threads here with the exact same issues and she told me they don't respond to problems reported here since it is just a discussion board and only do something if you call them. She suggested for me to do a full restore to factory setting on my phone but showed no real concern why this happened to our phones...
Our phones either have been hacked or have a virus and this is a huge issue! If you have this problem, please call Apple ASAP.

breckenridge4daze wrote:
Virus contamination of a non-jailbroken iPhone hasn't been documented yet- that doesn't guarantee impossibility.
No, it doesn't. But it's highly unlikely that is what happened.
A single text message should not result in a crashing of the Messaging app, nor freezing of the entire phone, nor automatic shutdown as it's resulted in at least seven people within the forum today.
There are/were several documented bugs that could cause EXACTLY that behavior when receiving a malformed text message.
Note that none of this constitutes "infection" of the phone, or "hacking" as in unauthorized accessing of information by a third party.

Upgraded to firmware 2.1 and text messages gone

dear discussions,
i just upgraded to firmware 2.1 and all of my sms's disappeared. it backed up for about 2 hours before the process, so i would think that i would still have them.
does anyone know how to get them back?
thanks in advance.

ive heard of updating urfirmware but i dont know where to do it from... i have 2wire
PLESASE HELP

I deleted some of my text message histories to get rid of 'other' space (6.33 gb). They were gone from iMessage, but they still showed up in search, so they were still taking up space on my phone. I synced my iPhone (4s) but the messages are still there.

I deleted some of my text message histories to get rid of 'other' space (6.33 gb). They were gone from iMessage, but they still showed up in search, so they were still taking up space on my phone. I synced my iPhone (4s) with iTunes but the messages are still there. How can I get rid of these texts for good and have more space on my phone? 6.33 gb of other space is way too much, thats almost half of my overall available space (13.5 gb.) I don't want to reset my phone and lose all my other texts/ app progress/ photos. I do have backups, but when I restore from the backup the other space comes back along with everything else. What can I do to get rid of this other space and the 'deleted' text messages? (I'm running iOS 6.1.3 if that helps)

But once again, I do not want to lose my other texts, app progress, and photos. I could sync the photos but i would still lose the app progress and texts. I would only restore if it was the only option left, but the other space, as already stated, isnt the main concern. The main concern is those 'deleted' texts. If they go, then a good size chunk of the other space goes. I know you CAN delete texts for good. It worked fine before. All i want to know is why its not working for me now, and how to fix it.
I also know that when you delete texts on your iphone, they get marked for deletion, however they stay on your device (thats why they show up when you search for them.) then when you sync your device with itunes, the texts marked for deletion should disappear. When i synced they didnt disappear. Thats what i need an explanation/solution for. Why the texts marked for deletion didnt get fully deleted after the sync.

I have the iPhone 4 and just updated to iOS 6 and all my text messages are gone. Can I get them back?

I have the iphone 4 and just updated to iOS 6 and all my text messages are gone. Can I get them back?

Group messaging simply puts all replies in one conversation in Messages. It doesn't prevent the behavior you experienced.
My suggestion which would be much easier in my opinion, is rather than do a text, send out an email and use bcc: , which will keep the audience hidden from each recipient.
Otherwise, if you're determinted to do only texts, the only way is to send your message to one person at a time. You can of course copy/paste your msg each time which might be helpful.

After backup...newer text messages are gone. why?

I have a complicated problem. I had an iphone 5. It was a prepaid number. I dropped it and the screen was black. I plugged it up and recharged it...tried to reset it and still just black screen. I could hear the alerts and it would ring but I couldn't answer it. I had backed it up about a month ago. Well my father got me a new iphone 6 and added me to his verizon plan. They gave me a new number but when I put in my apple id and password, my contacts showed up and a couple of pictures. Well today, I hooked up my new phone to my laptop and it loaded all the stuff...photos, texts,wallpaper...to my new phone. But my problem is that I had some new text messages just from this past week of using my new phone and now they are gone. I had some texts from my son who just went to boot camp a couple weeks ago that I really want back....is there anyway I can get those? Why did they go away? Is there anything I can do? Thanks for any help.

I hate my iphone at this moment. I don't even remember it asking me to restore...it just ***** right now...but thanks for the answer. He had just sent me his address. I'll have to get it from some one. But I really would like to have our conversations also.

After updating to iOS7 my text messages are gone. How can I fix this?

After updating to iOS7 and restoring my phone from backup, my text messages are still gone. How can I fix this? Right before I updated to iOS7 I backed up my phone. After the update was complete, my phone had none of my information on it so I restored it from back up which says "Restoring from backup will not change the firmware, but will restore pictures, contacts, calendars, text messages, etc." So I am confused as to why it isn't working. I tried twice and everything came back except text messages. This isn't the first time I've had this happen after updating my phone but I'm tired of dealing with this issue. Can anyone tell me how to get my text messages back or what I did wrong?

Have you also asked in the Adobe forums? To have people read your post, best not to include long crash reports until asked to do so.

Has anyone else had an unsaved photo disappear from a text message?Gone. No thumbnail... it doesn't exist anymore? How do you fix that? Can you fix that?

The photo is gone in the text message. Gone. No thumbnail...it doesn't exist anymore. How do you fix that? Can you fix that? Can you ever get the photo to show up again? I stumpted the guy on the phone with this problem. I need some help from anyone who has experienced this problem and might have a solution! Thanks in advance!

This happened to me also, a few days ago... I went to look at pics that were sent from just one person, all the other photos that people texted are there during same time period. It is only this one contacts several photos that disappeared... There is an arrow when I click on it it goes to a blank page?!? Have you received any feedback or answers?? Did your photos that are missing come from only one person or multiple? If you have any information that might help let me know!!! I really want them back!! Thanks much!

After restoring my iPhone, photos in my text message history are gone

I recently did a restore on my iPhone (June 27th). I back up to iCloud....
I was going through my text message history, and i noticed that the photos I had sent in them were gone, and I can't seem to recover them. I just see an image with a question mark where they should be. When I try to click it (like I might be able to load it), nothing happens. The text message history is there, but not the images.
I also noticed that some pics I had recently taken were gone from my camera roll. When I restored - they were just gone... They had "spots" for the days they were taken, and when I would click on them, it would say loading, but nothing ever happened.
So, I thought the back up must have been bad, but when I try to go back to that point (27th or prior), I can't - only the 3 most recent backs up there, last night, the 3rd, and the 1st.
I've got an older backup that I did to my computer, I could maybe use that - but that was from May (I normally back up to iCloud). I thought iCloud allowed you to back up several generations - similar to time capsule on a mac.
Anyone else experience this problem? Any suggestions?

every time i plug in my phone it doesnt say "sync iphone" it says restore iphone... which i have already done twice

HT1414 I backed up my iphone last weekend. Today (one week later), I was downloading music and noticed the text messages I send to myself (about 1 1/2 years worth) are gone. Now, I can't find the backup from last week to try to get them back. help???

I backed up my iphone last weekend. Today (one week later), I was downloading music and noticed the text messages I send to myself (about 1 1/2 years worth) are gone. Now, I can't find the backup from last week to try to get them back. help???

You cannot update iPhone 4 to IOS 8.1.2, the highest you can update is IOS 7.1.2.
Unless you've iPhone 4S (looks similar to iPhone 4)

HT4623 My contacts and text messages are all gone when I updated my 3GS?

I updated my iphone this afternoon and my Contacts and text Messages are gone. Why??? I thought they are automatically put in ICloud? I updated my ipad also two days ago so those should be in that storage. Thank you

Must have sync your iphone with a back up of your wife's phone. If you have a back up of your's, just restore it as a new one then from the back up

My Droid Maxx deleted all my text messages by itself. I had all of them, got a phone call, and when I got off the call, all my texts where gone. Is there a way I can get them all back?

My Droid Maxx deleted all my text messages by itself. I had all of them, got a phone call, and when I got off the call, all my texts where gone. Is there a way I can get them all back? I had a lot and some where really important to me. I turned the phone off and on again thinking that would bring them back because of some glitch but it didn't help. Does anyone know of a way to bring them all back?

It's very possible to get your messages back. Verizon Messages (app) from the Play Store has options both to restore and back up your messages. They can be downloaded as a file and saved on the device or SD card. By pulling the menu out from the left side and choosing "Restore Conversations", you can (hopefully) restore your lost messages but it says for 90 days. I hope this doesn't reach you too late.

I am having multiple problems with my iphone 4s, people can't hear me when I call, text messages don't always send, calls go straight to voice mail. I have all bars, have hard rest 3 times. I have called apple 4 times and gone to a store. No help.

I have had the 3g, 3gs, 4 and little if any problems. I made a major mistake buying the 4s. What a horrible phone. I must say, apple service is at best, BAD. Here are the basics. I am on the same network, I call the same people, I use the same text messages as I did with the 4. With the 4s, I will call someone and they will not be able to hear me. I have to hang up and recall. Or the phone just does nothing when I press call. Text messages acts like they send but when I go back the have been sent. Sometimes the calls go direct to voice mail.
Here's what I have done. Reset, did not help. Called apple, advisor said she would call me back in 5 minutes, after waiting for 5 days for the call, I recalled, they walked me through the same things I had already done, then said to take it to a store. So they set up an appointment for the only day I could get to it, 1 1/2 hours away, on my grand son's birthday. That was okay if they fixed it. So they hard reset it, we had to setup 4 email accounts, they would not allow me to restore because they said it was a software problem. So I had to download all the apps, lost a lot of data. No fun. But if it worked! So Monday back at work, guess what, same thing. When home and did another hard reset. Still no lick. Called apple again. They said they would replace my phone, all they needed was to put a hold on a credit card for $899 or drive a 1 1/2 hours to a store.
So anyone know a good andriod phone.
PS I got a email asking about the service each time and each time I told them what a horrible phone it was and how bad service was. I have yet to hear back. I guess they do not read them!

You're not speaking to Apple on in this forum, nor will someone from Apple see this post. We are just users like you and I.
Have you tried to restore or reset your phone?
Or contact your carrier in re: to your sim card

My iPhone 4S just replaced the names of my contacts in text messages and my favorites with only their phone numbers. Names are gone. The option to add new contacts also appears to be gone. I tried the *228 and it did not work. Help!

My iPhone 4S has replaced the names of my contacts in text messages and under my favorites- only their phone number shows. I updated today but this actually happened beforehand. I have tried restating the phone, and also *228. Neither have worked. Can someone help me??

My wife is having the same problems as a reciever. She works in a school as a teaching assistant and her teacher sends messages that are mixed with previous texts from ages ago.
Can anyone shed some light on this problem or is it only her and this poster?
2m42s

Timestamps are gone on restored text messages

Hello,
I was using Verizon Cloud to backup my text messages. I recently performed a factory reset on my phone (Motorola DROID 3) and then re-installed the Verizon Cloud app. For a while, nothing happened. Then, overnight, it apparently synced all of my text messages back to my phone. This had two undesired results:
1. The restored text messages overwrote any messages which I had sent or received after the reset.
2. All of my text messages are now timestamped with the time they were restored, instead of the original date and time.
Has anyone else experienced this? Is there anything I can do to resolve either, or both, of these issues?

Personally I think a third party app from the Play Store would have succeeded where the VZW cloud failed. This app https://play.google.com/store/apps/details?id=com.riteshsahu.SMSBackupRestore hasn't failed me yet in the three years I've used it

Text Messages gone

Similar Messages

Maybe you are looking for