Text Messaging Error & Software Update Error
I got the Blackberry Q10 on Saturday (6.17) and had some issues with text messaging, so I went to Verizon last night (6.17) after two days of having issues. They gave me another blackberry Q10 in hopes that my original phone just had a glitch in it, sadly I think its a glitch in the phone. I love blackberries, but if this issues isn't fixed soon, I am afraid I will have to leave the Blackberry world which I have been apart of since the pearl.
So what are my issues, they vary, but to name a few...
1) When I send a text message it does not appear in the text message screen (when the receiver did receive the message) as well as I am not getting the receivers response back. (unless I search the receiver's name)
2) When I restart my phone, the sent message appears as well as the received message, but when I open it, it is not clearing saying the message was opened.
1 and 2 are very frustrating because I am missing text messages and not receiving them until I restart my phone, which I should NOT have to do. I am receiving e-mails with no problem.
3) When I check for a software update it is showing one (10.1.0. 2038), so I click the update to update my phone and it downloads it within a few minutes, but the software is not being added to my phone, because under the "system setting" tabs, under the "about" tab, and under the "software release" section it states that I still have software 10.1.0.2011. As well as, after I download the 10.1.0.2038 and search again to see if I any software updates available, it says I do and I go through the process again of downloading 10.1.0.2038.
Please someone help me as to what is wrong! Thank you!
Someone who wants to stay a Blackberry customer,
Laura
Hi lauralourod1142,
Welcome to the BlackBerry Support Community.
In order to resolve all of these issues, could you please try to update your BlackBerry Device Software to the latest available version by using BlackBerry Link? This user guide has the steps to do this. http://docs.blackberry.com/en/smartphone_users/deliverables/53140/lym1343929283322.jsp Please let me know if you are able to complete the update and if it resolves these issues for you.
Thanks.
-FS
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Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!
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Hello
Every-time I try to run the software update I get a message saying
Software update quit Unexpectedly.
How can I solve this?
Bellow please see the entire details of the error message, I dont know if it will help
Regards
Process: Software Update [349]
Path: /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update
Identifier: com.apple.SoftwareUpdate
Version: 4.0.3 (258.1)
Build Info: SoftwareUpdate-2580100~14
Code Type: X86-64 (Native)
Parent Process: launchd [93]
Date/Time: 2010-10-04 22:42:39.428 +0200
OS Version: Mac OS X 10.6.4 (10F569)
Report Version: 6
Interval Since Last Report: 163796 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 19207 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 57375DD6-CC1A-4570-88AC-81B9BA4FC242
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 7 Dispatch queue: com.apple.root.default-priority
Application Specific Information:
abort() called
* Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '* -[NSCFString stringByAppendingString:]: nil argument'
* Call stack at first throw:
0 CoreFoundation 0x00007fff81d38cc4 __exceptionPreprocess + 180
1 libobjc.A.dylib 0x00007fff86f430f3 objcexceptionthrow + 45
2 CoreFoundation 0x00007fff81d38ae7 +[NSException raise:format:arguments:] + 103
3 CoreFoundation 0x00007fff81d38a74 +[NSException raise:format:] + 148
4 Foundation 0x00007fff8313b84b -[NSString stringByAppendingString:] + 102
5 PackageKit 0x00007fff824c0fd1 -[PKPackageInfo(Components) _identifierToComponentMapWithPackage:] + 135
6 PackageKit 0x00007fff824d6d55 -[PKPackageRequirements metForPackageInfo:returningError:] + 100
7 SoftwareUpdate 0x00007fff85855796 -[SUProduct(PackageReferences) packageReferenceForPackageIdentifier:] + 310
8 SoftwareUpdate 0x00007fff85854d79 -[SUProduct(PackageReferences) packageURLs] + 227
9 SoftwareUpdate 0x00007fff858571e5 -[SUProductLoadOperation main] + 2582
10 Foundation 0x00007fff83148061 -[__NSOperationInternal start] + 681
11 Foundation 0x00007fff83147d17 ___startOperations_block_invoke2 + 99
12 libSystem.B.dylib 0x00007fff85bc11b0 dispatch_call_block_andrelease + 15
13 libSystem.B.dylib 0x00007fff85b9f751 dispatch_workerthread2 + 239
14 libSystem.B.dylib 0x00007fff85b9f088 pthreadwqthread + 353
15 libSystem.B.dylib 0x00007fff85b9ef25 start_wqthread + 13
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff85b852fa machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff85b8596d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff81cd43c2 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff81cd384f CFRunLoopRunSpecific + 575
4 com.apple.HIToolbox 0x00007fff8054691a RunCurrentEventLoopInMode + 333
5 com.apple.HIToolbox 0x00007fff8054671f ReceiveNextEventCommon + 310
6 com.apple.HIToolbox 0x00007fff805465d8 BlockUntilNextEventMatchingListInMode + 59
7 com.apple.AppKit 0x00007fff8105629e _DPSNextEvent + 708
8 com.apple.AppKit 0x00007fff81055bed -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
9 com.apple.AppKit 0x00007fff8101b8d3 -[NSApplication run] + 395
10 com.apple.AppKit 0x00007fff810145f8 NSApplicationMain + 364
11 com.apple.SoftwareUpdate 0x0000000100001d5c 0x100000000 + 7516
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff85b9e08a kevent + 10
1 libSystem.B.dylib 0x00007fff85b9ff5d dispatch_mgrinvoke + 154
2 libSystem.B.dylib 0x00007fff85b9fc34 dispatch_queueinvoke + 185
3 libSystem.B.dylib 0x00007fff85b9f75e dispatch_workerthread2 + 252
4 libSystem.B.dylib 0x00007fff85b9f088 pthreadwqthread + 353
5 libSystem.B.dylib 0x00007fff85b9ef25 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff85b852fa machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff85b8596d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff81cd43c2 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff81cd384f CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff83159a18 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 270
5 com.apple.Foundation 0x00007fff831a548e -[NSRunLoop(NSRunLoop) runUntilDate:] + 78
6 com.apple.SoftwareUpdate 0x000000010000c8f3 0x100000000 + 51443
7 com.apple.Foundation 0x00007fff8311ee8d _NSThread__main_ + 1429
8 libSystem.B.dylib 0x00007fff85bbe456 pthreadstart + 331
9 libSystem.B.dylib 0x00007fff85bbe309 thread_start + 13
Thread 3:
0 libSystem.B.dylib 0x00007fff85bbfeb6 _semwaitsignal + 10
1 libSystem.B.dylib 0x00007fff85bc3cd1 pthread_condwait + 1286
2 com.apple.Foundation 0x00007fff83157717 -[__NSOperationInternal waitUntilFinished] + 56
3 com.apple.Foundation 0x00007fff831576c5 -[NSOperation waitUntilFinished] + 48
4 com.apple.Foundation 0x00007fff83157446 -[NSOperationQueue waitUntilAllOperationsAreFinished] + 233
5 ...le.SoftwareUpdate.framework 0x00007fff85858ede -[SUScan(Impl) _productsByScanningCatalog:] + 1178
6 ...le.SoftwareUpdate.framework 0x00007fff85857f84 -[SUScan _scanMain:] + 1346
7 com.apple.Foundation 0x00007fff8311ee8d _NSThread__main_ + 1429
8 libSystem.B.dylib 0x00007fff85bbe456 pthreadstart + 331
9 libSystem.B.dylib 0x00007fff85bbe309 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff85b852fa machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff85b8596d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff81cd43c2 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff81cd384f CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff8319e4c3 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
5 com.apple.Foundation 0x00007fff8311ee8d _NSThread__main_ + 1429
6 libSystem.B.dylib 0x00007fff85bbe456 pthreadstart + 331
7 libSystem.B.dylib 0x00007fff85bbe309 thread_start + 13
Thread 5:
0 libSystem.B.dylib 0x00007fff85bc8dce select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff81cf5e92 __CFSocketManager + 818
2 libSystem.B.dylib 0x00007fff85bbe456 pthreadstart + 331
3 libSystem.B.dylib 0x00007fff85bbe309 thread_start + 13
Thread 6:
0 libSystem.B.dylib 0x00007fff85b9eeaa _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff85b9f2bc pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff85b9ef25 start_wqthread + 13
Thread 7 Crashed: Dispatch queue: com.apple.root.default-priority
0 libSystem.B.dylib 0x00007fff85bf7b6e _semwait_signalnocancel + 10
1 libSystem.B.dylib 0x00007fff85bf7a70 nanosleep$NOCANCEL + 129
2 libSystem.B.dylib 0x00007fff85c543c6 usleep$NOCANCEL + 57
3 libSystem.B.dylib 0x00007fff85c7397c abort + 93
4 libstdc++.6.dylib 0x00007fff85af75d2 _tcf0 + 0
5 libobjc.A.dylib 0x00007fff86f46d29 objcterminate + 100
6 libstdc++.6.dylib 0x00007fff85af5ae1 _cxxabiv1::_terminate(void (*)()) + 11
7 libstdc++.6.dylib 0x00007fff85af5b16 _cxxabiv1::_unexpected(void (*)()) + 0
8 libstdc++.6.dylib 0x00007fff85af5bfc _gxx_exception_cleanup(_Unwind_ReasonCode, UnwindException*) + 0
9 libobjc.A.dylib 0x00007fff86f43192 object_getIvar + 0
10 com.apple.CoreFoundation 0x00007fff81d38ae7 +[NSException raise:format:arguments:] + 103
11 com.apple.CoreFoundation 0x00007fff81d38a74 +[NSException raise:format:] + 148
12 com.apple.Foundation 0x00007fff8313b84b -[NSString stringByAppendingString:] + 102
13 com.apple.PackageKit 0x00007fff824c0fd1 -[PKPackageInfo(Components) _identifierToComponentMapWithPackage:] + 135
14 com.apple.PackageKit 0x00007fff824d6d55 -[PKPackageRequirements metForPackageInfo:returningError:] + 100
15 ...le.SoftwareUpdate.framework 0x00007fff85855796 -[SUProduct(PackageReferences) packageReferenceForPackageIdentifier:] + 310
16 ...le.SoftwareUpdate.framework 0x00007fff85854d79 -[SUProduct(PackageReferences) packageURLs] + 227
17 ...le.SoftwareUpdate.framework 0x00007fff858571e5 -[SUProductLoadOperation main] + 2582
18 com.apple.Foundation 0x00007fff83148061 -[__NSOperationInternal start] + 681
19 com.apple.Foundation 0x00007fff83147d17 ___startOperations_block_invoke2 + 99
20 libSystem.B.dylib 0x00007fff85bc11b0 dispatch_call_block_andrelease + 15
21 libSystem.B.dylib 0x00007fff85b9f751 dispatch_workerthread2 + 239
22 libSystem.B.dylib 0x00007fff85b9f088 pthreadwqthread + 353
23 libSystem.B.dylib 0x00007fff85b9ef25 start_wqthread + 13
Thread 8:
0 libSystem.B.dylib 0x00007fff85b9eeaa _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff85b9f2bc pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff85b9ef25 start_wqthread + 13
Thread 9:
0 libSystem.B.dylib 0x00007fff85b9eeaa _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff85b9f2bc pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff85b9ef25 start_wqthread + 13
Thread 10:
0 libSystem.B.dylib 0x00007fff85b9eeaa _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff85b9f2bc pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff85b9ef25 start_wqthread + 13
Thread 7 crashed with X86 Thread State (64-bit):
rax: 0x000000000000003c rbx: 0x00000001164fc7b0 rcx: 0x00000001164fc768 rdx: 0x0000000000000001
rdi: 0x0000000000000c03 rsi: 0x0000000000000000 rbp: 0x00000001164fc7a0 rsp: 0x00000001164fc768
r8: 0x0000000000000000 r9: 0x0000000000989680 r10: 0x0000000000000001 r11: 0x0000000000000246
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x00007fff817d61d0 r15: 0x0000000000000000
rip: 0x00007fff85bf7b6e rfl: 0x0000000000000247 cr2: 0x00000000b16c9c58
Binary Images:
0x100000000 - 0x10001afff com.apple.SoftwareUpdate 4.0.3 (258.1) <C128E211-243D-3B83-A535-60039F18F56C> /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld
0x7fff80003000 - 0x7fff801ebff7 com.apple.JavaScriptCore 6533.18 (6533.18.1) <097272AC-E436-78E5-4A74-284DEB07D6D9> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff801ec000 - 0x7fff801effff com.apple.help 1.3.1 (41) <E311A81E-9870-A430-1E16-AFF6C92CE6E5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff801f8000 - 0x7fff80203ff7 com.apple.speech.recognition.framework 3.11.1 (3.11.1) <60484D84-BA63-13DD-50E9-ABDA402C3C45> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff8021a000 - 0x7fff8022fff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <DC999B32-BF41-94C8-0583-27D9AB463E8B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff8023f000 - 0x7fff8030fff7 com.apple.CFNetwork 454.9.8 (454.9.8) <24667A86-FCDA-5B58-2CDC-3BFDFE8EA985> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x7fff80310000 - 0x7fff80316ff7 IOSurface ??? (???) <EB2019F6-7C5C-3D59-E11F-6119466C12A9> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff80317000 - 0x7fff80329fe7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <76B83C8D-8EFE-4467-0F75-275648AFED97> /usr/lib/libsasl2.2.dylib
0x7fff8032a000 - 0x7fff803eefff com.apple.installframework 518.1.3 (581) <621F6E9F-ED7A-6273-8DB7-3BF3F1BE614B> /System/Library/PrivateFrameworks/Install.framework/Versions/A/Install
0x7fff803ef000 - 0x7fff80420fff libGLImage.dylib ??? (???) <7EF50768-54F1-5883-C40F-DAF83810C3FA> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff804c8000 - 0x7fff804cbff7 libCoreVMClient.dylib ??? (???) <CE19A78F-B76D-244A-1C04-0544B914F728> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff804cc000 - 0x7fff804f7ff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <87A0B228-B24A-C426-C3FB-B40D7258DD49> /usr/lib/libxslt.1.dylib
0x7fff804f8000 - 0x7fff804fdfff libGIF.dylib ??? (???) <21FC6B02-6AC3-C4DB-0B50-98144802274C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff804fe000 - 0x7fff80517fff com.apple.CFOpenDirectory 10.6 (10.6) <0F46E102-8B8E-0995-BA85-3D9608F0A30C> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff80518000 - 0x7fff80816fe7 com.apple.HIToolbox 1.6.3 (???) <CF0C8524-FA82-3908-ACD0-A9176C704AED> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff809fb000 - 0x7fff809ffff7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <95718673-FEEE-B6ED-B127-BCDBDB60D4E5> /usr/lib/system/libmathCommon.A.dylib
0x7fff80a4b000 - 0x7fff80a5ffff libGL.dylib ??? (???) <5AD69545-D1A3-C017-C7AF-B4AFD6F08FA2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff80a60000 - 0x7fff80aa1fff com.apple.SystemConfiguration 1.10.2 (1.10.2) <BC27BDD4-9CC8-9AF0-B4C2-DD50FD751CBF> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff80bbd000 - 0x7fff80bfefef com.apple.QD 3.35 (???) <022EDBCA-DE3A-6410-F263-2FC7DA8FAC88> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff80bff000 - 0x7fff80c30fef libTrueTypeScaler.dylib ??? (???) <0A30CA68-46AF-3E74-AE9E-693DB5A680CC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x7fff80fd6000 - 0x7fff80fecfff com.apple.ImageCapture 6.0 (6.0) <BF702F65-8E30-E318-1B58-AE6C0D5E5715> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff81012000 - 0x7fff81a08fff com.apple.AppKit 6.6.6 (1038.29) <7BDD335D-5425-0354-5AD6-41C4F1B4A2F4> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
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0x7fff889c5000 - 0x7fff88a43fff com.apple.CoreText 3.1.0 (???) <2D2DECAA-05C4-C4D0-1233-FB682569FFB8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff88a44000 - 0x7fff88a44ff7 com.apple.ApplicationServices 38 (38) <10A0B9E9-4988-03D4-FC56-DDE231A02C63> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff88a45000 - 0x7fff88a65ff7 com.apple.DirectoryService.Framework 3.6 (621.3) <34B17024-866F-70AF-2098-4B5FCF57AE52> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff88b3a000 - 0x7fff88b41fff com.apple.OpenDirectory 10.6 (10.6) <72A65D76-7831-D31E-F1B3-9E48BF26A98B> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff88b42000 - 0x7fff88b56ff7 com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <63C87CF7-56B3-4038-8136-8C26E96AD42F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff88b9d000 - 0x7fff88bb8ff7 com.apple.openscripting 1.3.1 (???) <5A6ECC32-04D0-9A62-635D-1DD03EC6E190> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff88bb9000 - 0x7fff88be8fff com.apple.framework.Admin 4.5 (4.5) <4280AFAF-80CC-992F-5728-84B21B2964A8> /System/Library/PrivateFrameworks/Admin.framework/Versions/A/Admin
0x7fff88be9000 - 0x7fff88ca6ff7 com.apple.CoreServices.OSServices 357 (357) <718F0719-DC9F-E392-7C64-9D7DFE3D02E2> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff89057000 - 0x7fff8907dfe7 libJPEG.dylib ??? (???) <4060F3E2-BAD3-244F-D777-51BA16569DA4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff890c8000 - 0x7fff890d7fff libxar.1.dylib ??? (???) <2C4E4D13-263B-6EFF-C6FD-FB8BA6DB3EF0> /usr/lib/libxar.1.dylib
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <95E02DD0-ADEA-745B-E7FA-ABA064E4658C> /usr/lib/libSystem.B.dylib
Model: MacBookPro6,2, BootROM MBP61.0057.B05, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f15
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.16.1)
Bluetooth: Version 2.3.7f1, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9SA02, 298.09 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0xfa120000
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000I've exactly the same problem... and almost the same report. Did you run "MacKeeper" recently (because I did before the problem...) ?
best regards -
Nokia Software Updater -- Error 1402.Could not ope...
H,
When I try to install the Software Updater for the first time to update my Nokia 6500c phone, I receive the following error message about 57% during the install process. I checked my permission keys in the registry, and they seem to have all the correct Admin permission.
Any suggestions?
Product: Nokia Software Updater -- Error 1402.Could not open key: HKEY_LOCAL_MACHINE\Software\Classes\Msxml2.DSOControl.4.0\CLSID. System error 5. Verify that you have sufficient access to that key, or contact your support personnel.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Thanks.
MattHi,
It looks like you do not have access to the registry key mentioned i.e. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Current Version\Run\Optional Components\IMAIL.
This might be due to the fact that you may not be added to the Administrators group or the registry key has been denied access explicitly to a group that you may be part of.
People in my network setup were facing the same issue, and we fixed the same using Microsoft's "subinacl" tool. You can follow the below mentioned steps to rectify your issue as well:
1. Download Microsoft's SubinACL tool from http://www.microsoft.com/downloads/details.aspx?FamilyID=e8ba3e56-d8fe -4a91-93cf-ed6985e3927b&displaylang=en
2. Install the same by double clicking on the "subinacl.msi" just downloaded.
3. Open Command Prompt window through the Run Dialog Box (Start -> Run and type "cmd" and click OK)
4. In the Command Prompt window, type in the following commands:
i. cd /d "%ProgramFiles%\Windows Resource Kits\Tools" (Hit Enter)
ii. subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Opti onalComponents /grant=administrators=f /grant=SYSTEM=f /grant=USERS=f /grant="Creator Owner"=f (Hit Enter)
You should see some processes happening on your screen. After the process ends, retry the update operation you were originally trying to perform. Hopefully, it should succeed now. -
TS3694 software update error (1015) what is this?
software update error (1015) what is this?
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743
ERROR 1015...
This Error Code is indicative of the Device being jailbroken / Hacked...
Sorry... But...
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
You will need to look elsewhere. -
What to do? Operating system update stalled - message "installing software update less than a minute" but that has lasted hour
Press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly to restart.
-
Error message with Software Update
Hi everyone. I'm getting the following error message when trying to download some items via Software Update:
"None of the checked updates could be saved. A networking error has occurred: Cannot open file (-3001). Make sure you can connect to the Internet, then try again."
This is for the following downloads:
iPhoto 7.1.4
iDVD 7.0.2
iMovie 7.1.4
Security Update 2008-005
Any ideas? I have no problems with Internet access at all. I'm running a new 24" Intel iMac 3.06 GHz with Mac OS 10.5.4
Thanks for any help you can provide.
BruceHi baltwo.
I was able to manually download the iPhoto, iDVD and iMovie updates from the Apple website and install them with no problem.
After I downloaded the Security Update 2008-005 and tried to install it I get the following error message:
"You cannot install Security Update 2008-005 (Intel) on this volume. This volume does not meet the requirements for this update."
Is this why the other downloads were prevented? I've never had problems with Software Update before.
Bruce
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