Text messaging Lumia 820

Hi,
I recently used my phone with global roaming.
While overseas i cracked my screen.... DOH.
Got it replaced (non genuine)....
But now i recieve text messages in the home page preview but they dont appear in my inbox.
I send messages and other people recieve them but they do not appear in the  message thread..
Is there a setting that has been changed by mistake with my cracked screen or does my phone have a deeper problem.
Any help would be greatly appreciated as i am considering upgrading if i can not find a fix.
Cheers Lee
Solved!
Go to Solution.

You may first try a Soft Reset by Pressing Power + Volume(down) keys until the phone vibrates (about 8-10 seconds). See if it makes any difference. If not, try a Full Reset by going to settings-->about-->reset your phone. If you do this all your data and installed applications will be wiped out which you can get back / re-install (without paying again for any paid ones..) by setting up the device with the same Account that you used earlier. 
If problem remains, you need to get the device inspected at Nokia Care

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