Text not saving properly in Acrobat Pro XI

I use Adobe Acrobat XI Pro. When I use the add text function, everything shows up correctly. I save the file and close it. Later on, when I open the saved file, some of the text (especially capital letters and symbols) show up as little boxes with an X in them. I have to highlight, cut, and paste everything in order for the text to show back up. Once it happens one time, it usually does not happen again. However, if I open up a document, fix the boxes, add additional notes, those notes then turn into boxed Xs the next time I open the document.
How do I fix this?

Hi rdh2209,
Is Acrobat 11 updated to the latest patch v11.0.09?
Does this happen with any specific font?
Try repairing Acrobat and check if it resolves the problem.
Regards,
Rave

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