Text slanted on new hp 8610

I'm printing text on the flap of lined envelopes. Have a new HP Officejet 8610 printer. All text lines up on unlined evelopes but not on the lined. I have a home business. Spent 4 1/2 hours on with HP and noe talking to Apple. Help!!!

Hi marilynharbison,
Thank you for your response, just a couple more questions for you:
Are you printing on the inside of the envelope?
What size is the lined envelope?
What is the paper type?
Depending on the type of envelope it could be an unsupported paper type or size. As some lined envelopes use different material such as extra fine paper, etc.
You can see the supported paper types on your printer's specifications page, Printer Specifications for the HP Officejet Pro 8610, 8620, 8630, 8640, and 8660 e-All-in-One Printe.... Look under Paper-handling Specifications, then Supported envelopes. This will show you the types and sizes supported on this printer.
Thank you again, and hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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