Text sound before and after touchstone usage

I have had a ton of issues since I purchased a touchstone for my pre.     Before the touchstone, no issues at all.  After:
 - 1st/2nd and 3rd phones:   Every time I put a phone on the touchstone it charged & uncharged for hours (the ring was going off all night) in another room didn't know & burned out the ringer.       Phone and stone too hot to touch.     Finally confirned it was the touchstone that was the issue & they got me a new one.(after trying everything else)
 - 4th phone.  Text sound was a little higher pitched UNTIL I put on the Stone.   Then it went to the lower quieter one. Also had an issue where the phone was scratching so got a new one.
 - 5th phone.   Did not use the touchstone.  It was fine.  Brought back to Sprint b/c when I got home realized they had forgotten to put the back for the stone on the phone.    They put it back on,. Got it home & ringer was lower again.
Could the issue just be the back from the touchstone???     I'm starting to think the touchstone needs to go back.
Anyone else have this issue?
Thanks!
Post relates to: Pre p100eww (Sprint)

For general Adobe program installation, I have compiled this Tips & Tricks article: http://forums.adobe.com/message/3419692#3419692
In his PrE books, Steve Grisetti has a very useful set of appendices on setting up one's computer, to run PrE as smoothly, as possible. I find his tips to be very useful.
Good luck, and I am sure that others will have more thoughts on this.
Hunt

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