Text-to-speech engine is not working

when I want to use 'read out loud' in adobe reader and  foxit , I'm get no sound, I have similar problem in babylon that using TTS engine of OS.
I'm using windows 8.1 64 bit.
Do not get any error, but when play would have no sound.
I previously didn't have any problem with these softwares.
really need this functionality, please help me.
Babylon support
told me::
Babylon uses a free text-to-speech engine that was developed by Microsoft and is part of Windows OS. please check with Microsoft support , why your text-to-speech engine is not working.

Hi,
If you go to the Start Screen, search for "Narrator" within All Apps and click it, what happens?
In addition, please follow the steps below to check Speech Properties if there is anything wrong with it.
Control Panel\Ease of Access\Speech Recognition\Advanced speech options
Roger Lu
TechNet Community Support

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