Text tone keeps going quiet for no reason

Hello all.
Since the latest update I'm having a problem with my volume levels.
The text tone keeps going quiet on its own , so low I can't hear it properly but the ringer is still loud.
When I press the + and - volume buttons the ringer noise level goes up & down but the text tone stays the same.
Did it not used to change the volume of both the text AND the ringer?
To turn the text alert volume up, I now have to keep having to go into one of my videos and turning the volume up.
But then if I watch a video and turn the volume down the text alert volume goes down too!
Can anyone please help?

Hi Nutty1961,
If you are having issues with your text tone going silent, and you are not changing your ring/silent switch, you may want to try some things to troubleshoot.
iPhone Buttons
First, quit all running applications and test again -
iOS: Force an app to close
Next, I would try restarting the iPhone -
Turn your iOS device off and on (restart) and reset
If the issue is still present, you may want to restore the iPhone as a new device -
How to erase your iOS device and then set it up as a new device or restore it from backups
Thanks for using Apple Support Communities.
Best,
Brett L  

Similar Messages

  • My text tone keeps going quiet any ideas

    My text tone keeps going quiet any ideas

    Hi Nutty1961,
    If you are having issues with your text tone going silent, and you are not changing your ring/silent switch, you may want to try some things to troubleshoot.
    iPhone Buttons
    First, quit all running applications and test again -
    iOS: Force an app to close
    Next, I would try restarting the iPhone -
    Turn your iOS device off and on (restart) and reset
    If the issue is still present, you may want to restore the iPhone as a new device -
    How to erase your iOS device and then set it up as a new device or restore it from backups
    Thanks for using Apple Support Communities.
    Best,
    Brett L  

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