Texting attachments won't work with my new Q10

When I try to send an attachment thru texting a message comes up saying General Problems.
When receiving it says download  now but nothing happens.
Any help would be appreciated

i had the same issue, contacted my service provider and the problem been fixed, i don't remember what was the fix though, i had the problem today but turns out it was my service provider having the issue, not my blackberry
i'll call my provider to ask to get the ticket, i'll be able to answer you

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