Texting/IM problems incoming/outgoing, Not Received/Up To 3 Day Delays, Blackberry Curve 9300

For several weeks now I have been having problems receiving and sending texts from my blackberry. I first brought this to the attention of my provider (tmobile) at the end of september, this was after the announcement that RIM has resolved the problems that were reported all over the news.
Tmobile can not figure it out, they even sent me a new blackberry hoping it would resolve the problem. Some of my contacts that I was having trouble texting are also blackberry users so I figured Instant messaging would be the way to go, but even that is not working, receive some IM's, don't receive others and up to 3 day delays. Both my incoming and outgoing texts are either not received or can be delayed up to 3 days on both ends. At this point I am finding the situation really frustrating. I have people calling me upset cause they think I am ignoring their msgs intentionally.
This evening I was at my sons sports practice and was chatting to another mom who has a blackberry, ATT is her provider, she is having the exact same problem which leads me to believe that it is a problem with blackberry and not our providers.
I would greatly appreciate help resolving this problem as I find it really frustrating not knowing whether my communications are being received or not, and am also not happy that I am not receiving all my texts and instant messages.

My daughter has had her Razr for about 9 months now. About two weeks ago she picked up her phone in the morning on her way to school when she noticed two cracks, both starting at the camera lens. One goes completely to the bottom and the other goes sharply to the side. She has never dropped it and me and my husband went over it with a fine tooth comb. We looked under a magnifying glass and could no find any reason for the glass to crack. Not one ding, scratch or bang. Our daughter really takes good care of her stuff, but we still wanted to make sure before we sent it in for repairs. Well we did and we got a reply from Motorola with a picture of the cracks saying this was customer abuse and that it is not covered under warranty. Even though they did not find any physical damage to back it up. Well I e-mailed them back and told them I did a little research and found pages of people having the same problems. Well I did not hear from them until I received a notice from Fed Ex that they were sending the phone back. NOT FIXED!!! I went to look up why and guess what there is no case open any more for the phone. It has been wiped clean. I put in the RMA # it comes back not found, I put in the ID #, the SN# and all comes back not found. Yet a day earlier all the info was there. I know there is a lot more people like me and all of you, but they just don't want to be bothered so they pay to have it fix, just to have it do it again. Unless they have found the problem and only fixing it on a customer pay only set up. I am furious and will not be recommending this phone to anyone. And to think I was considering this phone for my next up grade! NOT!!!!

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TWO PROBLEMS:( BLACKBERRY CURVE 9300) 1) Unable to send/receive e-mails 2) black square with a minute hand whizzing round

Hello,
I have a BLACKBERRY CURVE 9300
i would be most grateful if someone could help me with persistent problems, which ive previously enlisted the help of T-mobile to resolve but to no avail.
1) I am unable to send/ receive e-mails, this has been an ongoing problem which seems to sort itself out for a short while then returns, i have been asked to remove e-mail accounts from device and re-boot, and as i say works for a short time then starts again.
2) I have this annoying black square in the middle of the screen with like a second hand whizzing round which can sometimes last ages. I was told by t-mobile this was due to not doing regular device updates, i have since done this and as i type continue to see this symbol.
Any advice/suggestions would be gratefully received.
Thankyou.
Andrew Goodall

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Texting/IM problems incoming/o​utgoing, Not Received/U​p To 3 Day Delays, Blackberry Curve 9300

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Texting/IM problems incoming/outgoing, Not Received/Up To 3 Day Delays, Blackberry Curve 9300