Texting pics

My wife and I both purchase Galaxy S III's.  I can text her a photo with no problems, but when she tries to text the same pic, or one of even smaller size, she often receives an error message that the file is too large (automatic compression doesn't work) or unsupported? How can that happen if my phone never has a problem?

See:
https://community.verizonwireless.com/thread/780702

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    Max Emmons
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    From: [email protected]
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