Texts blocked on my phone

Hi Verizon,
Texts to my phone were blocked recently for no reason, I checked my account, the block service was not even activated. May I know why? Thank you.

That is not cool zucchero! Lets make sure that its all taken care of!
I just sent you a follow-request. Please do the same and send me a private message with your name and mobile number so that I can look into this further.
Thank you,
LenaA_VZW
Follow us on Twitter @VZWSupport

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bathgate69, sorry for this inconvenience. Which make/model phone do you have?
For your convenience, you can also reach our Prepaid customer service department at 888-294-6804 for help, as well.
LasinaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Attachments:
SciMan1.vi ‏14 KB

Texts blocked on my phone

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