Texts disappear from screen

Hope someone can help. For some reason, my text screen states "No entries in this view". If a search a contact, their dialogue of texts appear. I only see texts if a search a specific contact. I went to my carrier and they are unable to fix. They want me to buy a IPhone. Help......why did my texts disappear from view? I can send texts and they are not in view. I have no way of receiving text unless I search for a contact.

I found a solution here:
https://supportforums.blackberry.com/t5/BlackBerry-Q10/quot-no-entries-in-this-view-quot/m-p/2802593...
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!

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Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!

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Texts disappear from screen

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