Texts not going through to other networks

I am able to receive texts from everyone, but my replies are not going through (we are talking about ALL other carriers).  I called verizon customer service, only to be told it couldn't possibly be an issue with them, and that it was every other carrier who was having the problem.  Is anyone else having this issue?  I have reprogrammed the phone, shut it off and on, and everything else I could think of.

ZenBadger, thank you for your inquiry. I understand it can be frustrating to not know whether your text messages are going thru or not. Your issue seems to be different from the original post. Is your husband just having problems receiving text from his boss, or all of his text messages sporadic? First, please make sure he has the current software, which is ED05. Go to Settings, About phone, Software updates, Check for new updates. If the software is current and this is still happening, try first clearing cache/data from the Messages. This will not erase any messages.
The last step if still occurring would be to complete a factory reset. This will erase all data from the phone and reset it to factory default settings. He will need to verify his contacts are saved in either Google or Backup Assistant. Music, pictures, videos, etc that are on the memory card will not be erased. 

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