Thank you for guidance on Zen Touch power failure probl

Hi
Just wanted to say thanks for the help i found here when my Zen Touch's power button was lit but nothing was on the screen and it wasn't responding to anything i did!
I was literally really freaking out that all my music would be gone and i'd have to buy a new one (really can't afford to) when i thought to try online and see if anyone else had had this problem and found some people had and that they'd pressed the reset button with a paperclip and that it had solved it - with breath held, i tried this and it worked so thank you all very much - Phew x4000!!
LisaMessage Edited by lisamclisa on 03-24-200605:4 PM

Ouch, very unfortunate timing for a PC crash/freeze.
If the player won't even go into Rescue Mode at all, then there is little else you can try. It would be best to contact Customer Support anyway to see what they advise, and to see if there's anything they can do to assist you.
Cat

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