Thank you for solving that USB-problem!

After last update my wireless usb-mouse now works fine. No more unplugging & plugging in after sleep-mode or completely disabling energy-saving anymore.
Thanks.

The ipad does not have a phone number.
You have to use an email address for imessage.

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Thank you for providing immediate feedback. bt that solution did not help me to solve the problem.still am nt able to make outgoing calls. i dont find any problem in recieving calls also right. bt i dont have any problem in recieving calls.

Thank you for providing immediate feedback. bt that solution did not help me to solve the problem.still am nt able to make outgoing calls. i dont find any problem in recieving calls also right. then i dont what is wrong with my iphone.The same sim which i used in iphone4s is working in all other phones.its not the problm of carrier.
Iphone 4s Black 16gb

Rather than starting a new thread every time it would be easier to follow you if you stick to the one thread

I have a problem that I try to turn on the iPad 2, but he was just lighting up, but nothing is displayed. I do not know what happened, but yesterday did not do this. Thank you for your help.

I have a problem that I try to turn on the iPad 2, but he was just lighting up, but nothing is displayed. I do not know what happened, but yesterday did not do this. Thank you for your help.

Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

TS3367 My problem is that the other person can hear me but I can't hear them. I have turned the volume up but that did not help. Is there something that I need to do in the controls for us to hear each other. Thank you for your input.

My problem is that when using face time either I can hear the person and they cannot hear me or they can hear me and I cannot hear them. Is there something I need to do in the controls to take care of this issue? Thank you for your response.

Diannie-
Since you sometimes can hear, and sometimes can be heard, your iPad is probably working OK.
But what about the other parties? Is it always the same prson who can not hear you? Is it always the same (but different) person you can not hear? In other words, the problems could be at the other end.
You and your friends might try the Skype App. Once registered, you can access Skype's test server to check your audio. It lets you speak for several seconds, and then plays it back.
Fred

Hi,my system is Mac OS X v 10.5 Leopard the problem is that when click on a file, immediately a box appears around the file and the title of the file is read !so how is it possible to escape from the voice?Thank you for your advice

Hi,when click on a file, immediately a box appears around the file and the title of the file is read !so how is it possible to escape from the voice?Thank you for your advice

Turn off Voiceover!
System Preferences/Universal Access

HT1926 When I click "download" a window pops up that says "Thank you for downloading ..." but the QuickTime file is not downloaded.

Has anyone else run into this problem with downloading QuickTime (When I click "download" a window pops up that says "Thank you for downloading ..." but the QuickTime file is not downloaded.)?

I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/quicktime/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

I have quicktime pro and it does NOT have the screen record mode that Quicktime is suppose to have. Can I uninstall it and go back to an older version that would have screen recording? If so, how? Step by step needed. Thank you for your time.

I have quicktime pro and it does NOT have the screen record mode that Quicktime is suppose to have. Can I uninstall it and go back to an older version that would have screen recording? If so, how? Step by step needed. Thank you for your time.

Did you remove Quicktime X?
On a normal install Quicktime 7 is installed in the Utilities folder and Quicktime Pro in the main Applications folder.
You will need to reinstall OS X to get Quicktime X back if you have deleted it.
I notice yor profile says 10.5.8. Quicktime X is only available on 10.6 and above.

My iTunes library is missing since upgrade Lion 7.2. I have it all backed up so that's not the issue. How can I reinstall it with all my hundreds of playlists intact or do I have to recreate each one upon reinstalling the backup copy? Thank you for help

Almost my iTunes library is missing since upgrade Lion 7.2. (the last 2.5 weeks worth of added music has transferred post-upgrade, none of whcih was bought from iTunes)
I have it all backed up so that's not the issue. How can I reinstall it with all my hundreds of playlists intact or do I have to recreate each playlist upon reinstalling the backup copy? This would save a HUGE amount of time and efforts. Thank you for your help!

hi Limnos,
I do not mean the entire ITunes folder but, rather, the contents of the ITunes folder prior to September 29th. (90% of the media is missing, along with all playlists) The media that remains says it was added on 9/29 although I know most of it was added many months or even years earlier. There are no playlists listed at all, before or after 9/29. (I know for certain that I added non-iTunes purchased songs on 10/6 although I had not created playlists for them)
I have my iTunes folder backed up on both an external drive as well as Time Machine.
I run iTunes off of an ITunes folder on my computer rather than from the external, if that's what you mean about how I have it set up.
Is it OK to drag the entire iTunes folder from the external drive onto my laptop's drive and see if that fixes it?
Thank you for your help!
Deb

I updated to 3.6.15 and every time I open Firefox the Thank You for upgrading window pops up along with my normal homepage. How do I get rid of that?

I updated to 3.6.15 and every time I open Firefox the Thank You for upgrading window pops up along with my normal homepage. How do I get rid of that?

This link shows how to do that - https://support.mozilla.com/kb/Firefox+has+just+updated+tab+shows+each+time+you+start+Firefox

Support problem. The adviser tried to diagnose the failure of an application called JOTNOT PRO to update. He said he'd phone back at 8pm. I pick up his call at 8pm. Electronic voice: thank you for calling apple. We are now closed" So now I have 2 problems

Support problem. The adviser tried to diagnose the failure of an application called JOTNOT PRO to update. He said he'd phone back at 8pm. I pick up his call at 8pm. Electronic voice: thank you for calling apple. We are now closed" So now I have 2 problems: the adviser had got me to reset so bye bye wifi passwords and settings. And then when he phones back as we agreed he's not actually on the phone, it's just a voice saying Apple Support is now closed! What on earth is going on at apple support I wonder.
Anyway, the original problem: an application called JotNot Pro fails to update. The error message says something like "you cannot update this cos either you bought it with a different Apple ID or somebody else bought it."
Neither applies. Can anybody help?
PS. This is my first approach to the support community so please bear with me!
William

You might have better luck contacting the app's support or developers.

Hello that is able to separate an apple icloud account My IMEI. I buy a Used iphone ios 7.1.1 5c but after restore it asks me iCloud account.I have no contact with the seller. thank you for your reply.

Hello
that is able to separate an apple icloud account My IMEI *******.
I buy a Used iphone 5c ios 7.1.1 but after restore it asks me iCloud account.
I have no contact with the seller.
thank you for your reply
<Edited by Host>

The iPhone has Activation Lock and will require you to have the previous owner's Apple ID and password or you'll need to get the previous owner to remove the device from his/her iCloud account:
http://support.apple.com/kb/PH2702
If you can't reach the previous owner or he/she is unwilling to cooperate, then the device is unusable by you. Return the iPhone for a refund if you can.
Regards.

I can not connect my I Pad to a Samsung TV. Does the following make any sense? Dear Phillip Baker, Thank you for contacting Samsung Electronics. We understand that you are not able to movies on the iPad on the TV. We are sorry to say that you can

Will the I Pad 2 connectr to a Samsung TV to play a movie from I Tunes. Samsung sent the following.
Dear Phillip,
Thank you for contacting Samsung Electronics.
We understand that you are not able to movies on the iPad on the TV. We are sorry to say that you can connect devices which are DLNA compatible and PC or laptops which are
installed with PC Share manager. If the iPad supports DLNA, you can connec it to the TV and play the files
supported by the TV. The TV supports following file video types : MKV, AVI, MP4, WMV, MPEG, MPG, ASF, 3GP, TS, TP, TRP. If you have any other questions, please feel free to contact us.
Thank you.
Samsung Online Support.
Any help?

What method of connection are you trying to use? DLNA looks like a standard for sharing media between devices over your home network, but I'm fairly certain the iPad doesn't support this protocol. Apple sell adaptors to connect your iPad directly to TV using composite or HDMI connectors. I'd be surpsied if your TV won't support either of those.
tt2

Hi, dear friends, I have a big problem: Since I installed OS 10.9.3 MAV (Maverick), I am unable to use Adobe CS6. Each opening Photoshop attempt, the system tells me an error of type 6 or 16. Thank you for your help, Guys, Marius SANNA

Hi, dear friends,
I have a big problem:
Since I installed OS 10.9.3 MAV (Maverick), I am unable to use Adobe CS6. Each opening Photoshop attempt, the system tells me an error of type 6 or 16.
Thank you for your help, Guys,
Marius SANNA

Which version of Photoshop do you have? The current version is 13.0.6.

My Old macbook pro that i bought in 2009. I have broke my screen and havent used it for a while, and now i have found out that i can use a monitor , but i have forgot my password is there any way i can make a new password? Thank you for reading this.

My Old macbook pro that i bought in 2009. I have broke my screen and havent used it for a while, and now i have found out that i can use a monitor , but i have forgot my password is there any way i can make a new password? Thank you for reading this.

Have you read for possible solutions over in the "More Like This" thread over here?----------------------->

I try to down load some app... But said that I have to read the new term on iTunes and agree. So by the time I get to the end of the term there was no agree thing for me to agree on. How can I fix that. Thank you for ur help.

I try to down load some app... But said that I have to read the new term on iTunes and agree. So by the time I get to the end of the term there was no agree thing for me to agree on. How can I fix that. Thank you for ur help.

Thank you for your help are you aware of any apps that will work the iso 4.2.1 system that will let you watch movies on the phone. Also I tried to down load something else the other day and got message that Safari wont let you open this is ther any to see if i have the latest safari on my phone?

Thank you for solving that USB-problem!

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