Thank you thank you

Hi Peter, I just wanted to thank you for your awesomely
useful snippets. I have a giant help system that suddenly refused
to compile. I couldn't for the life of me figure out why (and, in
my panic, was about to take drastic remedial action), when I
happened upon Snippet 68. Turns out using conditional build
expressions with a single topic that has merged vertical cells in
the extreme right column causes the program to crash. Since I had
just completed a topic with merged table cells, I knew exactly how
to fix the problem. Voila! Everything works just fine now, and I'm
back on track to meet my deadline. I can't thank you and all the
other experts on this forum enough.
Kathy

Happy New Year to all! (Taking Monday off, too.)
Leon

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    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
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    hi,
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    Have you tried this?
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  • THANK YOU - b-noir, dmitry, &c.  Got it working so far...

    First off an ENORMOUS THANK YOU to everyone who's been suggesting fixes for the problems with iTunes 5..... not least Dmitry Byk and others too numerous to mention - but especially b-noir !
    b My system :
    Windows PC with XP Home Edition, Service pack 2, and all up to date via windows update. Also... Norton Internet Security (including Antivirus) 2005, and Webroot's Spy Sweeper aswell...all sitting behind a firewall router.
    b My Symptoms :
    Happily clicked on the option to upgrade to iTunes5 after experiencing no trouble at all to date....
    When I tried to install iTunes, at the end of the install process, the whole system locked solid....no Ctrl Alt Del, nothing ! Had to push the reset switch. Once re-set, the PC re-booted but had disabled my Active Desktop. Everything worked OK in this state, except when I tried to launch iTunes from the desktop when the computer would lock solid with the 'hourglass' next to the cursor - and only a punch of the re-set switch would re-boot it (...and on one occasion I tried leaving it for a couple of hours to see if it managed to 'unlock' itself before resorting to this !) No blue screens of doom, and no error messages - just a total 'lock-up' !
    NB !!! I also suspect that I had not shut down my Norton 2005 while installing iTunes.
    b OK...the fix so far..with HUGE THANKS to those mentioned above.
    First I made a backup of my 'My iTunes' folder to ensure a copy of my files (should have done that ages ago !
    Then removing iTunes was a problem - since it did not appear in Control Panel's Add/Remove Programs list !
    Cue a load of dredging around the threads....
    First I followed the advice on the Apple Support page: http://docs.info.apple.com/article.html?artnum=93976
    I followed every step to clean the machine BUT did NOT try and install iTunes after every step. I just kept cleaning out the old stuff. I did the download of the windows cleanup utility....which found an iTunes entry even though it did not appear in control panel's add/remove programs.
    I now followed Dmitry Byk's steps 1 and 2 here : Dmitry Byk, "Success! All fixes together in one thread...step-by-step...", 12:19am Sep 11, 2005 CDT
    BUT at this stage did NOT start installing Quicktime, Bonjour and iTunes.
    I did download the standalone programs from his links in step 3 & 4 and saved them to a folder ready for use later. Latest iTunes was downloaded from the main Apple link.
    Then I followed someone else's advice on clearing out hidden iTunes/Quicktime folders hidden in Application Data folders, and also the Quicktime/iTunes folders in Program Files.... The step-by-step for this was found on a thread but the name and location I have lost and can't find again. IF ANYONE RECOGNISES THIS BIT PLEASE POST A LINK. The posting took you step by step through revealing the hidden folders and working through the various locations where iTunes & Quicktime leave remnants of folders. I can't remember the name of the person who put it up... although maybe b-noir pointed someone to it on another thread which I followed ?!
    Once I'd finished all the delting... i switched off my pC, left it a while and then came back to start installing.....
    ### ii Before Installing I disconnected from the internet, and then disabled Norton Internet Security and Norton Antivirus by right clicking on the system tray (bottom right of the screen) icon and disbling protection until the next re-start.
    i I also totally shut down my Spy Sweeper software, and then for good measure closed all the other programs with icons in the system tray at the bottom right of the screen.###
    Next I installed the freshly downloaded Quicktime and just accepted the file associations at the end of the set-up procedure.
    Next I re-booted the computer, and then went through all my 'shut downs' in the paragraph marked ### above.
    Next step was to install Bonjour just like Dmitry Byk tells you in his posting (see link above).
    Re-boot the computer, and do all the ##

    hang on.... here's the rest !.......
    ...Re-boot the computer and do all the ### paragraph shut-downs again.
    Next I installed iTunes from the setup program freshly downloaded from Apple. I unchecked the 'search for music' options and allowed the 'organise my music' option, and once the install had finished the computer seemed to be working fine.
    Next I opened up Norton Internet Security and went to Status & Settings, Personal Firewall, Configure, and under the Programs tab ensure that the entried for iTunes and Bonjour were set to Permit All in the Internet Access column.
    Now I closed everything and re-booted....
    Once I'd done this I made sure that Norton Internet Security & A/Virus protections were running, reconnected to the internet and double clicked on my shiny new iTunes icon on the desktop......
    AND IT WORKED OK with full access to the Music Store and all my music listed correctly.
    That's the story so far.... My next steps are to do all my ### para shut-downs and install the latest iPod Updater Software as downloaded from Apple (did I mention that I cleared out all of those entries in Control Panel (Add/Remove programs) before starting the installs aswell ?!)
    Once that's done I'll plug in my iPod and try a synch to check all's well...... I was lucky that the total 'lock-up' I was experiencing meant I couldn't even try to synch my iPod and so still had the use of it's music trouble free while I dredged around trying to fix iTunes.
    I'll let you know if this works OK.....
    Now some of the technically minded of you will be able to point out that some of the above steps might not be necessary, but hey - it worked for me and so i thought it was worth sharing in case someone else out there has the same crashing.
    b A HUGE THANK YOU goes out to b-noir and Dmitry Byk in particular. Nothing I've written above is my own clever computer insiight - but a collection of the work done by the good people who post replies with assistance.
    b Moreover - people like b-noir deserve a shiny new Mac System from Apple as a thank you for their tireless efforts to help people out. They are doing some serious corporate-reputation-recovery in their own time and deserve more of a reward than just our simple texted 'thank you's.....
    b ii THANKS to all of you who have suggested fixes - it's greatly appreciated by simpletons like me !!!
    Cheers, Taffmaster

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    You could partition the drive into 2 partitions.  One formatted as HFS+ for Mac OS X back, and one formatted as NTFS for Windows backup.
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    Did a clean install 10.9.4. on a Apple Stock 1TB Fusion Hard Drive.  When I run "diskutil list" via Terminal, everything is wrong.  I have "EFI" and "apple Boot Boot OSX" in every dev/disk**  Everything is out of place, How can I repair? Im willing too reformat if need be, however thats what I did in the first place.  Any help would be much appreciated, thank you.
    I know this cannot be correct
    /dev/disk0
       #:                       TYPE NAME                    SIZE       IDENTIFIER
       0:      GUID_partition_scheme                        *121.3 GB   disk0
       1:                        EFI EFI                     209.7 MB   disk0s1
       2:          Apple_CoreStorage                         121.0 GB   disk0s2
       3:                 Apple_Boot Boot OS X               134.2 MB   disk0s3
    /dev/disk1
       #:                       TYPE NAME                    SIZE       IDENTIFIER
       0:      GUID_partition_scheme                        *1.0 TB     disk1
       1:                        EFI EFI                     209.7 MB   disk1s1
       2:          Apple_CoreStorage                         999.3 GB   disk1s2
       3:                 Apple_Boot Boot OS X               650.0 MB   disk1s3
    /dev/disk2
       #:                       TYPE NAME                    SIZE       IDENTIFIER
       0:                  Apple_HFS Fusion                 *1.1 TB     disk2
    /dev/disk7
       #:                       TYPE NAME                    SIZE       IDENTIFIER
       0:                                                   *121.9 GB   disk7

    It appears as if my startup disk has been reversed and not using the fusion ssd portion as it should.  At least its now reversed as to what it used to be originally before.  the 128gb ssd used to be on top.  Is my mac booting fusion correctly?  Thank you for responding as I was about to reformat.
    CoreStorage logical volume groups (1 found)
    |
    +-- Logical Volume Group C2619AFE-0EB5-4721-8C50-3F3DBA520D1B
        =========================================================
        Name:         fusion
        Status:       Online
        Size:         1120333979648 B (1.1 TB)
        Free Space:   114688 B (114.7 KB)
        |
        +-< Physical Volume 583AAEA9-E333-4A83-9BE3-E937396E9248
        |   ----------------------------------------------------
        |   Index:    0
        |   Disk:     disk0s2
        |   Status:   Online
        |   Size:     120988852224 B (121.0 GB)
        |
        +-< Physical Volume B0C1CB16-D46F-4387-A679-B55392BB7934
        |   ----------------------------------------------------
        |   Index:    1
        |   Disk:     disk1s2
        |   Status:   Online
        |   Size:     999345127424 B (999.3 GB)
        |
        +-> Logical Volume Family FB42B9F4-CB77-4162-831B-7DCB7816E760
            Encryption Status:       Unlocked
            Encryption Type:         None
            Conversion Status:       NoConversion
            Conversion Direction:    -none-
            Has Encrypted Extents:   No
            Fully Secure:            No
            Passphrase Required:     No
            |
            +-> Logical Volume C0B8479B-C51C-45BF-B59B-1AA5DF3A3B83
                Disk:                  disk2
                Status:                Online
                Size (Total):          1111826497536 B (1.1 TB)
                Conversion Progress:   -none-
                Revertible:            No
                LV Name:               Fusion
                Volume Name:           Fusion
                Content Hint:          Apple_HFS
    FoHeazys-Mac-mini:~ FoHeazy$ diskutil list
    /dev/disk0
       #:                       TYPE NAME                    SIZE       IDENTIFIER
       0:      GUID_partition_scheme                        *121.3 GB   disk0
       1:                        EFI EFI                     209.7 MB   disk0s1
       2:          Apple_CoreStorage                         121.0 GB   disk0s2
       3:                 Apple_Boot Boot OS X               134.2 MB   disk0s3
    /dev/disk1
       #:                       TYPE NAME                    SIZE       IDENTIFIER
       0:      GUID_partition_scheme                        *1.0 TB     disk1
       1:                        EFI EFI                     209.7 MB   disk1s1
       2:          Apple_CoreStorage                         999.3 GB   disk1s2
       3:                 Apple_Boot Boot OS X               650.0 MB   disk1s3
    /dev/disk2
       #:                       TYPE NAME                    SIZE       IDENTIFIER
       0:                  Apple_HFS Fusion                 *1.1 TB     disk2

  • I have quicktime pro and it does NOT have the screen record mode that Quicktime is suppose to have.  Can I uninstall it and go back to an older version that would have screen recording?  If so, how?  Step by step needed.  Thank you for your time.

    I have quicktime pro and it does NOT have the screen record mode that Quicktime is suppose to have.  Can I uninstall it and go back to an older version that would have screen recording?  If so, how?  Step by step needed.  Thank you for your time.

    Did you remove Quicktime X?
    On a normal install Quicktime 7 is installed in the Utilities folder and Quicktime Pro in the main Applications folder.
    You will need to reinstall OS X to get Quicktime X back if you have deleted it.
    I notice yor profile says 10.5.8. Quicktime X is only available on 10.6 and above.

  • I downloaded a new version of firefox. It said it had problems with my norton toolbar and now it doesn't feature it in the window. I'm not that comp savvy. How do I either get the Norton toolbar up or go back to the old firefox? Thank you.

    I downloaded a new version of firefox. It said it had problems with my norton toolbar and now it doesn't feature it in the window. I'm not that comp savvy. How do I either get the Norton toolbar up or go back to the old firefox? Thank you.

    Please authorize ADE 3 with same credentials that you used with older version of ADE

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    I would like to revert back to the previous version of Firefox. Please tell me how to do this

    hello and thank you for your suggestion. I have tried it and, when trying to open a program which I previously was able to, still get the following message:
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  • I have frequent instances of my Macbook Pro beeping 3 times and then I have to forcefully shut it down by pressing the power button. What is this all about? Please help. Thank you.

    I have frequent instances of my Macbook Pro beeping 3 times and then I have to forcefully shut it down by pressing the power button. What is this all about? Please help. Thank you.
    I saw this report being sent to Apple:
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    Panics Since Last Report:          10
    Anonymous UUID: F4CF708D-D85C-4EC5-8047-4FC22C6B03AF
    Fri Mar  7 13:00:14 2014
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    CR0: 0x0000000080010033, CR2: 0x0000000000000000, CR3: 0x0000000007541000, CR4: 0x0000000000040660
    RAX: 0xffffff8000000000, RBX: 0xffffff800d35a870, RCX: 0xffffff800cf55cd8, RDX: 0xffffff80008a8fcc
    RSP: 0xffffff805e5f3d60, RBP: 0xffffff805e5f3da0, RSI: 0x000000001dcd6500, RDI: 0xffffff800d168778
    R8: 0x0000000000000001, R9: 0xffffff805e5f3e88, R10: 0x0000000000000011, R11: 0x0000000000000000
    R12: 0x0000000000000000, R13: 0xffffff800d168770, R14: 0xffffff800d168778, R15: 0x0000000000000000
    RFL: 0x0000000000010082, RIP: 0xffffff800020c590, CS:  0x0000000000000008, SS:  0x0000000000000010
    Error code: 0x0000000000000000
    Backtrace (CPU 0), Frame : Return Address
    0xffffff805e5f3a00 : 0xffffff8000204d15
    0xffffff805e5f3b00 : 0xffffff80002d1208
    0xffffff805e5f3c50 :
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    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 5.100.198.104.5)
    Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
    Serial ATA Device: Hitachi HTS545032B9A302, 298.09 GB
    Serial ATA Device: OPTIARC DVD RW AD-5970H
    USB Device: FaceTime HD Camera (Built-in), 0x05ac  (Apple Inc.), 0x8509, 0xfa200000 / 3
    USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 5
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x821a, 0xfa113000 / 8
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x0245, 0xfa120000 / 4
    USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0xfd110000 / 3

    Hmm. The problem still may be the RAM - Apple buys the RAM it puts in its machines from third-party vendors (usually Hynix) so it could be a RAM problem.
    There are a couple of things that you can do yourself before taking your machine into an Apple Store or an AASP... download and run an application named Rember that will run a RAM test for you - let it run for a couple of hours or even overnight. If it turns out that your RAM is faulty, Rember will let you know. If it is faulty, then you have a couple of options - replace the RAM yourself or (particularly if you're under warranty still) take the machine to an Apple Store or AASP and have them replace the RAM.
    If Rember finds no fault with the RAM, then you'll need to take it into an Apple Store/AASP and get a free diagnosis on the machine. Three beeps do usually indicate faulty RAM, but if it tests good with Rember you likely have another problem - it could be something as simple as the RAM, somehow, not seated correctly or signs of another hardware problem.
    Run Rember first... call back with results.
    Good luck,
    Clinton

  • How to block the " you are lucky visitor" popup each time I open the Firefox. I can not find any information in the add on lists et al. Thanks!

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    Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
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    * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
    * [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
    * [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
    * [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
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    Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
    Did this fix your problems? Please report back to us!

  • I have installed Mountain Lion 10.8.2 but still cannot get email from my work exchange account. I'd appreciate any help.  Thank you.

    I have installed Mountain Lion 10.8.2 but still cannot get email from my work exchange account. I'd appreciate any help.  Thank you.

    You can go to the Apple online store and purcahse a copy of Mountain Lion.  This will give you a redemption code, which you can use to download Mountain Lion from the App Store.  Unfortuantely, I'm not aware of any other way to legally purchase it.  I have never seen Apple release Muontain Lion on DVD.
    In terms of Apple Service, they just need the serial number of the machine to check the purcahse date.  It is usually correct, to within a few weeks.  A quick Google search should give you the correct number to dial.
    I hope this helps.

  • I have installed Mountain Lion 10.8.1 but still cannot get email from my work exchange account. I'd appreciate any help.  Thank you.

    I have installed Mountain Lion 10.8.1 but still cannot get email from my work exchange account. I'd appreciate any help.  Thank you.

    I would delete the account and try to re-enter it. Also, you have to let your firm's IT department know that you want to sync work email on your personal devices before they actually work.

  • By subscribing to Creative Cloud(Photoshop and Lightroom), does it come with more than one license, and is it possible to install it on both Windows and Apple(if it comes with two licenses)? Thank you.

    By subscribing to Creative Cloud(Photoshop and Lightroom), does it come with more than one license, and if it does, is it possible to install on both Windows and Apple's OX? Thanks.

    A Cloud subscription provides for installing working installations on two machines.  You can have mixed operating systems (both Windows and Apple's OX).

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