Thanks chris but when I do this it tells me that it will erase everything else on my ipad
thanks chris but when I do this it tells me that it will erase everything else on my ipad
Make sure all content is transferred and device is backed up if you are connecting to a new computer.
Transfer purchases
http://support.apple.com/kb/HT1848
How to backup
http://support.apple.com/kb/HT1766
Message was edited by: Diavonex
Similar Messages
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I just switch from a Windows 8 machine to a MacPro and when I try and sync my iPhone 5s for the first time it says that sync will erase everything on my phone because it is still synced to my old computer. Any suggestions?
The Apple store wil do this for you.
You can call Apple support and they will help you
You can google it -
I have an Iphone 4s and have just gotten a new computer. I would like to transfer my contacts, photos etc. from my Iphone to my new computer so that when I need to sync my phone I will retain everything just as it is now on my Iphone. At the moment, when I try and sync my computer states that I will lose everything on my Iphone. Please help someone, I have too much on my phone to lose it. Thanks
The iphone is not a backup device. Everything should be on your computer.
Copy everything form your old computer, or your backup copy of your old computer, to your new one. -
My App icon shows that I have one upgrade. When I try to update this app, to my iphoto, it tells me that I have updates available for other accounts and in order to update this application I need to sign in to the account used to purchased it....I only have one account, so I don't know how to update this, it just stays on my desktop showing that I have 1 update on my App icon...
Are you sure that these Apps were not purchased using another Apple ID...
If so, and you only have one ID, then Contact Customer Service...
Mac Apps Store Customer Service
http://www.apple.com/support/mac/app-store/contact.html?form=account -
I Had to reinstall windows on my computer. I made sure all my songs etc were on my iPods/iPad. Now when I plug the iPod in it says (in iTunes Match) that my music library will be deleted and replaced by what is in the cloud. However I don't want those songs erased. I want them to go up to the I tunes match cloud.
so that I can down load them again.
also how do I get I tunes match to remember my playlists? It only has album etc.
thank you so very much. I appreciate any help.See Recover your iTunes library from your iPod or iOS device.
tt2 -
I backed up my iphone 5 in itunes. I am now trying to restore to my new iphone 5S. It tells me it cannot restore because software is too old. To start as new iphone. If I do this how do I restore my information?
Backup from a later IOS version cannot be used to restore on iPhone with a earlier IOS version.
You need to update the iPhone to the latest IOS 7.1 version first before you can restore the backup. -
I have purchased Adobe Creative Cloud Premium monthly service. I just logged in and it says that my free trial is up and that I need to upgrade and pay. I even have my payment email receipt. What do I do?
Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/ -
the airplay icon is appeared in iTunes 12 on windows but when trying to connect it tell me this message (the connection is timed out)
Hello atef from egypt,
Thanks for using Apple Support Communities.
To help resolve this issue where your computer cannot connect to your AirPlay-enabled device, please follow the information outlined below.
Wi-Fi Connection
If you are experiencing intermittent playback or significant network lag with AirPlay, it could be due to a weak Wi-Fi connection, interference, or the distance between the Wi-Fi router and your AirPlay-enabled device.
Ensure that other devices aren't trying to stream to the same Apple TV at the same time.
Ensure that your Wi-Fi router is set up with the recommended settings for the best performance.
Certain external devices, such as microwave ovens and baby monitors, may interfere with a Wi-Fi network. Try moving or disabling these devices.
If your wireless and wired networks are the same, try connecting your Apple TV to the router via Ethernet instead of Wi-Fi.
Use the Wi-Fi network troubleshooting guide to resolve interference and other issues.
Ethernet Connection
Temporarily disable firewalls (both network and local) and security software. Security software and firewalls may block ports that AirPlay uses to stream content. You can often resolve issues with security software by updating, correctly configuring, or uninstalling security software.
iTunes: Troubleshooting AirPlay and AirPlay Mirroring - Apple Support
Take care,
Alex H. -
how can i fix my iphone i can't update or download apps, when i try it tells me toput my credit card info and i do but when i push done it tells me my payment has been declined, but why do i have to pay to update or download free apps. How can i fix this?
You must contact iTunes support to get the problem resolved.
http://www.apple.com/support/itunes/contact/
If there is a problem with your account or payment info, you cannot
download anything (including free apps or updates) until the matter
is resolved.
In countries where the iTunes Store only sells apps, the accepted payment methods are Visa, MasterCard, and American Express. Other payment types such as gift cards, store credit, monthly allowances, ClickandBuy, and PayPal are not accepted. Depending on your App Store country, prices may be listed in your local currency, US Dollars, or Euros. http://support.apple.com/kb/HT5552 -
how can i transfer my songs from my nano to a new itunes account because when i try to it tells me that i need to errase whatever is on the nanno ans then i can sync whats on my itunes but i want to put these songs and store them onto this new itunes acc
Your i-device was not designed to be a reliable unique storage for your media. It is not a backup device and everything is structured around you maintaining your media on a computer which is itself backed up. Sync transfer is one way, computer to device, matching the device content to the content on the computer. If the computer has nothing on it, the device is set to match the computer's content -- nothing.The exception is purchased content.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only media purchased from iTunes Store
For transferring other items from an i-device to a computer you will probably have to use third party commercial software unless you have an older model iPod. Examples (check the web for others; this is not an exhaustive listing, nor do I have any idea if they are any good):
- Senuti - http://www.fadingred.com/senuti/
- Phoneview - http://www.ecamm.com/mac/phoneview/
- MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/ - Mac & Windows
- Sharepod (free) - http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 - Windows
- Snowfox/iMedia - http://www.mac-videoconverter.com/imedia-transfer-mac.html - Mac & PC
- Yamipod (free) - http://www.yamipod.com/main/modules/downloads/ - PC, Linux, Mac [Still updated for use on newer devices? No edits to site since 2010.]
- Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive - https://discussions.apple.com/docs/DOC-3141 - dates from 2008 and some outdated information now.
Copying Content from your iPod to your Computer - The Definitive Guide - http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/ - Information about use in disk mode pertains only to older model iPods.
Additional information here https://discussions.apple.com/message/18324797 -
I have taken off/turned off iCloud on my mac mini (OS 10.8) but when I send an email and use contacts , it will convert the non - iCloud email to an iCloud email automatically. Anyway to stop this automatic conversation?
Robert...
the iCloud webserver wont accept my password for a .mac login, nor will it allow me to change it
See if you can change your password > Apple - My Apple ID
If that doesn't help, launch iTunes on your computer.
From the iTunes menu bar click iTunes / Preferences then select the Advanced tab.
Click: Reset warnings and Reset cache
Click OK.
Restart your computer.
If that that doesn't help...
Moreover, when I try to go into my .mac account on the web,
Delete all apple cookies and empty your browser cache.
See if you can access your account at iCloud.com -
Help I would like to send an e-mail to a group of people, I have the group created, but when I drag it to bcc or to- it will not attach. can anymon help me with this?
In a new email message window start to type the name of the Group you have in Contacts/Address Book in the 'To' field - it should self-complete when it recognises the name.
(Note: this only works with 'normal' Groups and not Smart 'Groups'). -
When I click on a song iTunes tells me it is not authorized to play this song but when I authorize it, it tells me the computer is already authorized. What do I do to play the songs?
Delete the song from your Itunes music list, then redownload it, Itunes will ask you if you if you want to download it for free. This seems to be the fix for my problems.
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When I try to start my macbook it gives an error of Please restart your computer, but when i do this i get the same error. This occured after my macbook pro shut down (because of low battery) while it was installing some updates. Please Help?
Try reinstalling OS X. What version did you have installed? If it's Snow Leopard do this:
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/. -
Hey. I have problems to send e-mail with Mail. The problems is I need to un active ssl ,... but when I do this,... automatically,. its active again????. Whta can i do
Try posting this in the 10.7 Mail forum. You'll get more help there.
DALE
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