Thanks for your help.  I removed the iCloud, but the turning wheel still turns although I did click on rebuild but nothing happened.

I followed your instruction and went into mailboxes and then clicked on rebuild, but nothing happened.   What do I do??   Raya

* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]

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