Thanks so much for the information Technical Supp

Huggssssss:smileyvery-happy:
I wanted to give you many thanks to the technical support person that emailed me!!
What you gave me helped my machine and I want to thank you from the bottom of my heart for rescuing my Creative Zen Touch machine for total shut-down. You made me very happy!!!
Thank you so much
VampireCat:smileyvery-happy:

:smileyvery-happy:
Glad to hear it.
Cat

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Thanks so much for the offer of help. I'm using 10.9.2 OSX. I have Numbers 2.3 (554). I tried the new version but it was "dumbed down" so much (to make it usable on multiple platforms) that it was of no use on iMac. I still can't get my contacts to open

Thanks so much for the offer of help. I'm using 10.9.2 OSX. I have Numbers 2.3 (554). I tried the new version but it was "dumbed down" so much (to make it usable on multiple platforms) that it was of no use on iMac.
I still can't get my contacts to open in Numbers like they used to do. I have a group of five addresses in a test folder in Mail called "untitled group." But no amount of pasting, dragging, etc can get them to open up in Numbers. My "real" folder has almost 100 addresses so I can't do it one by one.
Thoughts?
Thanks again.
Bob

Bob,
You can place contacts in a table In Numbers by the following methods:
Numbers 2.3:
drag from contacts
Numbers 3.2
copy from contacts, then paste into Numbers
In both cases you need to open System preferences, then select the "Security & Privacy panel and allow Numbers aaccess your contacts information.

First of all thank you so much for the answer solution to my having to place card information to download free app games on the App Store which I never had to so many times during my restoring even to brand new my practically brand new iPad with retina d.

First of all thank you all for the kind help and to apple for all the support in these times of wonder for me. Anyways I tried the suggested solution and again reaching the review prompt and opting create new Apple ID doesn't take me to the option none on a card information or any billing account I am not meaning to sign in for. I'm just meaning to download free apps which I have done so many times now, I mean 3x. But still, the first time I had so much downloaded and I didn't have this problem. Please could someone help me? Or will I need to reset my content and settings again? This would be my 4 or 5th time to need to do so. If so, is it better I get my iPad with retina display replaced? Not wait for it's value and brand new value to it go low. I got it for an x'mas gift just this January 19 ,2013 from family and if it's better I avail of the free shipping and handling on apple's returns and exchange, then I will do so. Thank you so much again everyone.

First of all thank you all for the kind help and to apple for all the support in these times of wonder for me. Anyways I tried the suggested solution and again reaching the review prompt and opting create new Apple ID doesn't take me to the option none on a card information or any billing account I am not meaning to sign in for. I'm just meaning to download free apps which I have done so many times now, I mean 3x. But still, the first time I had so much downloaded and I didn't have this problem. Please could someone help me? Or will I need to reset my content and settings again? This would be my 4 or 5th time to need to do so. If so, is it better I get my iPad with retina display replaced? Not wait for it's value and brand new value to it go low. I got it for an x'mas gift just this January 19 ,2013 from family and if it's better I avail of the free shipping and handling on apple's returns and exchange, then I will do so. Thank you so much again everyone.

I have created a book in Photo Essay that is extra large (10 by 13") and I just realized that I want a 8 1/2"by 11" book. Can I transfer all the pages to the smaller sized book. If so, how? Thanks so much for your help.

I have created an extra large (10"-13") Photo Essay style iBook in Aperture and just realized that all my other iBooks are 8.5"-11". How can I transfer all the formatted pages to the smaller book size without having to start over? Thanks so much for your help.
Apple Phan

Apple Phan,
that will require some extra work. If you change the book size, some of your edits will probably be lost, because texts and photos that will not fit the smaller layout will be removed. The best you can do will be to save your current book, so you can compare. Try the following:
Create a PDF preview of the current version of the book and save the PDF, see: iPhoto, Aperture: Previewing an order in iPhoto or Aperture
Duplicate the book: File > Duplicate
Then change the Book Sizeof the copy (from the Theme Button) and compare, what is missing, hopefully not to much.
Léonie

Hey guys need help regarding iTunes U. My school is moving for iOS and Mac in the classroom and I have been appointed Junior Administrator for the schools technical department and integrating these devices into the classroom.

Hey guys need help regarding iTunes U. My school is moving for iOS and Mac in the classroom and I have been appointed Junior Administrator for the schools technical department and integrating these devices into the classroom.
I have an appointment with a director on Tuesday. I want to demo iTunes U. Problem is I have never used it before and have no idea how to set it up and even if I should sign up.
Please help any ideas regarding iTunes U and how I should direct the meeting tomorrow.
Please please post here.
Thanks
Tiaan

Greetings fcit@!A,
After reviewing your post, it sounds like you are not able to select none as your payment type. I would recommend that you read this article, it may be able to help the issue.
Why can’t I select None when I edit my Apple ID payment information? - Apple Support
Thanks for using Apple Support Communities.
Take care,
Mario

I am now currently studying in Switzerland. I would like to buy a macbook pro in USA so may I ask how much for the shipping fees?

I am now currently studying in Switzerland and I would like to buy a macbook pro in USA. So may I ask how much for the shipping fees? Thanks a lot

I'm not so sure if it's possible that Apple ships internationally. Why not just look into getting one in your country that you live in?

Who can I thank at Adobe for the 117 spam emails I received in 24 hours since joining Creative Cloud?

Who can I thank at Adobe for the 117 spam emails I received in 24 hours since joining Creative Cloud? I've tried changing my contact information but it keeps reverting back.
Should I just cancel? Please any suggestions welcome.

Unwanted Email notices
Click your avatar picture near the upper right corner (slightly to the left of the pencil) and select PREFERENCES then set all Email Preferences to OFF and click Save at the bottom left
AND
Another new feature is that Jive7 is oriented toward social networking... so every time you start or reply to a message you are automatically added to a FOLLOW list... meaning you receive a notification of every subsequent message in that thread
Click the FOLLOW link at the upper right and select STOP FOLLOWING... and don't click the link again to check your status, as you will then be added to the CONNECTIONS STREAM and you will have to uncheck that option as well
And, after you post in a message thread and select Stop Following, you need to do it all over again the next time you add a reply to the same message thread, since EVERY POST adds you to the automatic Follow list

HT201303 Do any of you apple geniuses out there know how to retrieve the answers to your security questions or at least reset them? Apparently its to much for the support team. Can't get an answer out of them...

Do any of you apple geniuses out there know how to retrieve the answers to your security questions or at least reset them? Apparently its to much for the support team. Can't get an answer out of them...

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.
Presently there appears to be problems on Apple's end, so it may be quite some time before they respond.
Another user posted the following:
I got some help from an apple assistant on the phone.
It is kind of round about way to get in
Here is what he said to do and it is working for me...
1) on the device that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.
2) Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner
3) sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit /debit card and NOT the security questions.
4) At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

Thank you all for the responses. By process of elimination, I think the problem is the connection to the express in between the extreme and dock. I bought another express and tried it at dock, no luck, I then replaced new express where the one is between

I have an airport extreme and express setup. My extreme is in my 2nd floor office with windows facing the water. My dock is about 250 ft away down a very steep hill. I have the express about 100 ft down the hill in an electrical waterproof box attached to a tree as high as I could install. The signal is weak and I'm thinking I might have to buy another express. Any thoughts on the best setup for me. I ultimately want to control speakers(hard wired in) down at the dock with my iphone. I have a receiver coming with airplay built in.
Thank you all for the responses. By process of elimination, I think the problem is the connection to the express in between the extreme and dock. I bought another express and tried it at dock, no luck, I then replaced new express where the one is between extreme and dock, no better. I unplugged the express between extreme and dock and there was no difference. So I believe I am connecting to the airport express or extreme that is inside the house. Again because when i approach express that is halfway I reconnect. so if you can understand my chaos, I believe the express in between is not really connecting to the extreme inside my house. Yes, No? So I need to know how to know if the express half way down the hill is getting the connection from the the extreme in the house. This is wearing me out!!!!!

You are asking several different questions. If you need to store your photos, music, and movies on an external volume, you certainly can. Any externally connected hard disk drive will work, connected either directly to your Mac or to your Time Capsule as a shared volume.
You should not rely upon using that as a backup device though. Although you certainly may use it for both purposes, it is a better idea to have dedicated backup devices for a variety of reasons not limited to redundancy. You would not want to simultaneously lose all your pictures as well as your backup. If they are all on the same device, that could happen. Furthermore, a backup cannot back up the volume on which it is running.
As for adding an Extreme or Express, using its LAN port for your iMac, and then enable Internet sharing so you can effectively use the iMac as a "hotspot", you can do that too, but I am unclear on what benefit you believe this arrangement would convey for you.
An Extreme's Guest network is separate from its Main network; that is the reason for having it.

HT201272 I downloaded a movie to my IPad. When I went to play it ,it says it will not download to play.How do I get it to play or my money back? Thanks so much for your help , Karen

I downloaded a movie I paid for. I went to play it after it had down loaded to my Ipad. It says it is not downloading to play it. I am wondering how do I get it to play or get my money back? Thanks so much for your help!!! Karen

this happened to me on my macbook air my movie isnt playing.

PhotoShop CS5 Extended serial number - NOT accepted - is there a quick fix? Many thanks and hugs for the winning answer :-)

guys, i need you help - CLEARLY - so I bought PhotoShop CS5 Extended two years ago - but never real used it - today I requested the serial number - which was sent asap - BUT the system doesn't accept it, says it invalid - question - am I doing doing something wrong or is there a quick fix? Many thanks and hugs for the winning answer :-) Somayeh!

Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
Click on the link below, and after that click on "Still need Help? Contact us."
Then on the next page, click Chat
There is also a phone option.
http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation

How much for the power button replacement?

Power button for my iphone 5 can't work,can't power on/off or wake/sleep the device,have to plug in PC for power on, the apple warranty service for my iphone has expired,so, how much for the power button replacement?

Out of warranty replacement thru apple is $269.00 USD. That includes a 90 day warranty on the replacement device. You might want to check for repair shops that will just repair the power button, but since your warranty is expired, that might be a cheaper option for you.
HTH

HT1473 New to i Tunes. Cant load CD to i Tunes ( wont accept?). 2/3 of my collection from Zune (all my CD downloads) wont load up either. Whats the trick ?Thanks in advance for the advice. .

New to iTunes. Have large library entirely from legit CDs purchased. Only about a third of my libabry downloads into i tunes and even new, common CDs dont seem to load up ( example, Real Live Roadrunning- Mark Knopfler and Emmy Lou Harris) when I try to transfer in tunes from my CD. Is there some trick to this? Thanks in advance for the advice.

Both, but that helped. After different tries at one point it prompted a reformat from wma and that did the trick. Deleted the iTunes library and rebuilt from scratch reformated. The cd import had dropped it into a file in neither Zune, nor iTunes, nor "music". I stumbled acorss it hours later..have to figure out how to do that better. Thanks.

None of the quicktime videos from websites play anymore. This started yesterday. Before that I could play them all. Now none of them work. Has anyone had this problem? How did you fix it? Thanks in advance for the help!

None of the quicktime videos from websites play anymore. This started yesterday. Before that I could play them all. Now none of them work. Has anyone had this problem? How did you fix it? Thanks in advance for the help!

Did you try
1, resetting the device
2, deleting all cookies / history items of Safari?

Thanks to Apple for the early updating to the iPhoto(9.4.1) !!!

Thanks to Apple for the early updating to the iPhoto(9.4.1) !!!
Man jammert immer wenn was nicht funtioniert sowie iPhoto 9.4 aber so schnell war das Problem behoben, das verdient ein Lob. Bravo !!!!

Thanks to Apple for the early updating to the iPhoto(9.4.1) !!!
Man jammert immer wenn was nicht funtioniert sowie iPhoto 9.4 aber so schnell war das Problem behoben, das verdient ein Lob. Bravo !!!!

Thanks so much for the information Technical Supp

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