That Does Not Compute

I tried to purchase an album from iTunes directly on my iPod Touch and got a message that said something like "Your iTunes credits are insufficient or inapplicable for this purchase" along with a "Cancel" button and a "Get" button.
I clicked the "Get" button and then got a blank page and nothing happened after that. The songs didn't download and the purchase doesn't show up in my iTunes purchase history, which would indicate that the purchase process didn't complete. There were no error messages after I clicked the "Get" button, but the purchase seems to have died there.
Has anyone else had this problem?

I submitted a support request to iTunes store support and received the following answer:
"As an iTunes Store Customer Support representative, I handle issues related to billing, downloading, customer accounts, and the items available on the iTunes Store. The question you asked falls outside of my area of specialty, but Apple does offer some resources that should help you."
Apparently, problems making purchases from the iTunes store do not fall within the purview of iTunes store support. This problem evidently requires DIY support.
Nice going, Apple!

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~~~~~~~~~~~~~
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~~~~~~~~~~~~~
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That Does Not Compute

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