****** that itunes 11 doesn't haven't the ability to sort by popularity so until it does, I'm not buying anything !!!

not buying anything from itunes until it has the ability to sort by popularity

Delete the ENTIRE iTunes folder from her user directory.
Frankly, you should be restoring the laptop as new, either using the restore CD provided by Toshiba or by reinstalling Windows with a Windows CD to remove ALL of her personal information.

Similar Messages

  • I upgraded my iTunes to 10.7 on my MacBook Pro - after that iTunes doesn't recognize my iPhone 4S 6.0.1 (10A523) in the iTunes sidebar. Solutions?

    I upgraded my iTunes to 10.7 on my MacBook Pro - after that iTunes doesn't recognize my iPhone 4S 6.0.1 (10A523) in the iTunes sidebar. Solutions?
    (Both upgrades to the phone and lap-top were done based on Apples suggestion, so I find it strange it doesn't work automatically, which should be a basic reason for choosing Apples costly products!)

    Try rebooting your computer.
    You might also try downloading and installing iTunes 11 which came out today.

  • I upgraded my iTunes to 10.7, after that iTunes doesn't recognize my iPhone 4S 6.0.1 (10A523) in the iTunes sidebar. Solutions?

    I upgraded my iTunes to 10.7, after that iTunes doesn't recognize my iPhone 4S 6.0.1 (10A523) in the iTunes sidebar. Solutions?

    You've posted in the iTunes Match forum. You'll probably get better help posting in the Using iPhone forum. Or the appropriate iTunes forum.

  • Itunes doesn't see all the data on all my albums

    I'm not sure if it's something I'm doing wrong, or what. I've got about 10GB of MP3's on my computer, when I open them on Windows Media Player or windows explorer I see all the info; album, artist, genre, everything, for all my files. when I add the files to itunes, I only get the info on about half the files, the rest just show the file names, but none of the other info. makes it hard to sort the files out, especially since itunes doesn't give you the option to see the file paths. of course since I didn't import the songs using itunes, it won't get the info from the internet.
    any ideas?

    First off, I would STRONGLY suggest that a external hard drive would make you life much easier by at least being able to back up your songs on the external drive for when you need them. Even if you don't want them in the iTunes library, you can have them all ready on the external to be re-added as needed. You can get 100's of gigs for under $100 shipped.
    Anyway, since you used Yamipod, are all the songs back on the computer? If so, I would go ahead and restore the iPod, let iTunes then resync everything back to the iPod, then switch it back to manual and see if the restore and resync clears up the issue.
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  • My itunes doesn't open but the processes are working in background.

    My itunes doesn't open but the processes are working in background. I had already reinstal, change the compabillity mode to Windows 7 and try to open in safe mode and nothing seams to work. Any suggestions? (windows 8)

    Hey,
    I just forgot to say because I know it will come up that yes i cann see my Ipod when I open up iTunes. It ios jsut that the wrong thing is now being opend up and ti is sort of annoying.

  • HT1338 my iMac is to slow and itunes doesn't actualize to the new version

    my iMac is to slow and itunes doesn't actualize to the new version

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • I keep getting a message that itunes incorrectly tried to run the C runtime library and now itunes won't work anyone know how to fix it?

    My computer keeps telling me that itunes tried to incorrectly run the C runtime library and now I can't get into it, I've tried uninstalling and reinstalling it but nothing is working

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • I just updated iTunes on my dell and now when I try to go to the store I get an error message that iTunes has stopped working and the program closes. Ideas?

    I just updated iTunes on my dell and now when I try to go to the store I get an error message that iTunes has stopped working and the program closes. Ideas?

    I have also retarted twice...

  • When i open my i3tunes on my computer i get an error message telling me that iTunes has stopped working..the message is as follows...Microsoft Visual C  runtime library Program C:\program files (86) iTunes\iTunes.exe  R6025 -Pure virtual function call..

    when i open my i3tunes on my computer i get an error message telling me that iTunes has stopped working..the message is as follows...Microsoft Visual C  runtime library Program C:\program files (86) iTunes\iTunes.exe  R6025 -Pure virtual function call.. How do i fix this

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • Disconnected my iphone after software upgrade but while photos and my movies were still downloading. Now I get an error message that iTunes can't connect to the phone. How do I solve this?

    Disconnected my iphone after software upgrade but while photos and my movies were still downloading. Now I get an error message that iTunes can't connect to the phone. How do I solve this? I am using a PC and have version 4.3.4 on my iphone 4.

    In order to use ''nxm://'' links, Nexus Mod Manager must be installed and associated with the ''nxm'' protocol.
    * http://www.nexusmods.com/skyrim/mods/modmanager/
    In case of problems with this third-party program, please refer to its support forum:
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  • How do I make it so that itunes doesn't start automatically when windows starts?

    How do I make it so that itunes doesn't start automatically when windows starts?

    http://support.apple.com/kb/HT5449
    http://support.apple.com/kb/PH11443
    http://support.apple.com/kb/PH11428

  • My itunes doesn't open from the dock... when I get it open by spotlight it froze when I was trying to burn a CD.

    My itunes doesn't open from the dock... when I get it open by spotlight it froze when I was trying to burn a CD.

    Hi stork38,
    Welcome to the Support Communities!
    It sounds like the application is having an issue burning the CD.
    I would suggest you Force Quit iTunes, eject the disc and then open iTunes again.
    Then try burning again with a different CD.
    Mac OS X: How to quit an unresponsive application using Force Quit
    I hope this information helps ....
    Have a great day!
    - Judy

  • Trying to make a purchase and it says that iTunes doesn't support or is not installed what do I do?

    Trying to make a purchase and it says that iTunes doesn't support or is not installed what do I do? Or that I'm not signed in

    Do exactly what it told you to do and contact itunes support

  • When  iTunes is not connected  to internet it keeps on displaying a message that "iTunes couldn't connect to the store" whenever i open it. How to stop this message being displayed?

    When  iTunes is not connected  to internet it keeps on displaying a message that "iTunes couldn't connect to the store" whenever i open it. How to stop this message being displayed?

    guyz... do look into this...

  • Is anyone else upset that Pages 5.2 has lost the ability to link text blocks?

    I know that Apple seems to be trying to add back in some of the myriad features they stripped out of the old Pages, but one critical feature for me that has yet to appear is the ability to link text blocks. There are incredibly crude ways to try to emulate this lost feature, but it is really critically important for efficient page layout. I have requested it several times, starting with the original 'new' Pages but it seems to be one of those useful features that Apple has decided is unimportant.

    I will speak for everyone else who can't be bothered responding because we have been all over this 6 months ago…
    … yes.
    Peter
    This may be of interest:
    http://www.freeforum101.com/iworktipsntrick/viewtopic.php?t=424&mforum=iworktips ntrick

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