That serial number is invalid even serial number is genuine

Bob Levine wrote:
And FWIW, 7.01 and 7.02 are identical.
Bob's right, though PM7.0.2 may have had a newer version of Distiller. It's not an upgrade, but a full copy in its own right.
The update from PM7.0.1 to PM7.0.1a is here - http://www.adobe.com/support/downloads/product.jsp?product=34&platform=Windows
IIRC, the update to PM7.0.1a was to ensure PM7 worker correctly with Distiller 6.
The update is free and does not require a licence number for installation only that a valid copy of PM7.0.1 is present on your computer.
(Note the date of the update: 2004.)
It's time to move on to InDesign…

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Says serial number is invalid even thought I purchased Lightroom.

I had a free trial of Lightroom. I purchased the software. When I put in my serial number, it says the number is invalid. I've followed the instructions and went to "My Orders". Under the section where I would click "download" it says "not applicable". Probably because I already have Lightroom downloaded!!! I just need my serial number validated so I can keep working on photographs.
It is SO frustrating to not be able to call and talk to a live person, and I have had a terrible experience with the customer service I have had so far. Is there anyone out there that can help?

Error "The serial number is not valid for this product" | Creative Suite

Help! When I try to reinstall CS6 Design and Web Prem i get message that my serial number is invalid

When I try to reinstall CS6 Design and Web Prem i get message that my serial number (Design and Web Prem <serial number removed>) is not valid? Why???? I have it installed now on just one computer only. It was installed also on a computer and a laptop. The laptop crashed and couldn't restart anymore. I had to through it away. After that I installed on another computer at a place where I work sometimes with photoshop. Then suddenly I got message at my computer home that the serialnumber is invalid. I installed for the time an try out version, and now I have deleted the version that I had on the computer but when i want to reinstall my legal bought version with the serial number that i mention there, I get again the message that my serial number is invalid. But now it is only installed on 1 other computer. If I check the sites, I have to contact Adobe but I don't know how. The link does not work and I cannot find any phonenumber.!!

If you had it on a laptop that crashed and you threw away, it is still considered as activated on that machine. YOu should contact Adobe by chat or by phone and have them deactivate for you.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/
If you are getting a message that indicates the serial number is not valid, you should look thru the following:
Error "The serial number is not valid for this product" | Creative Suite
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

I am a Creative Cloud subscriber and Acrobat XI Pro is asking for a serial number. When I enter my CC serial number, it indicates that the serial number is invalid

I am a Creative Cloud subscriber and Acrobat XI Pro is asking for a serial number. When I enter my CC serial number, it indicates that the serial number is invalid

>enter my CC serial number
I don't know how that is possible, since Cloud accounts do not use a serial number... you download & install & activate Cloud programs with your Cloud log in to your paid account
Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
what is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html
-Install, update or UNinstall, and launch after installing

I am changing laptops and have tried to download and install Acobat 9 Standard from the Adobe website, but get message that my serial number is invalid. I log in and double check my account and it shows as a valid serial number. Now what?

I am changing laptops and have tried to download and install Acrobat 9 Standard from the Adobe website, but get message that my serial number is invalid. I log in and double check my account and it shows as a valid serial number. Now what?

If you had it on a laptop that crashed and you threw away, it is still considered as activated on that machine. YOu should contact Adobe by chat or by phone and have them deactivate for you.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/
If you are getting a message that indicates the serial number is not valid, you should look thru the following:
Error "The serial number is not valid for this product" | Creative Suite
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

I replaced my hard drive and then tried to reinstall adobe creative suite and it tells me that the serial number is invalid, what do i need to do?

i replaced my hard drive and then tried to reinstall adobe creative suite and it tells me that the serial number is invalid, what do i need to do?

You will need to contact Adobe directly:
Contact Customer Care
What version?

Receiving message that serial number is invalid

My computer crashed and I'm trying to reinstall CS6 Creative Suite Master collection on a new computer and when I type in the serial number I'm receiving a message that the serial number is invalid. Could this error be because it is still authorized for the old computer?

How can you contact support. I'm also having same problem, but cannot reach them. Terrible. Get no reaction back from chat and do not have and/or could not find a phone number. Pls advise. Already trying to get things running here from 15th feb 2015. Making me crazy

It states that my serial number is invalid. What should i do?

Before installation, i was prompt for serial number and my was invalid. I've spoke to customer care support regarding this for a couple of times but it still didn't help much. The problem is still with the serial number as it states that it's invalid serial number.

You’ve posted on the Cloud-problems forum about a serial-number issue. Cloud products don’t use serial numbers, and are licensed by logging in with an AdobeID.
You might start by saying what version of what product you’re trying to license with a serial number.
I can think of four common reasons why a serial number would be reported as invalid:
1)      Mistyping it.
2)      Entering a sequence of digits that is something other than a serial number.
3)      Using a serial number for one product or version on another product or version.
4)      Using a blacklisted serial number that is typically given with pirated software.

When trying to reinstall InDesign 5.5, I get the message that my serial number is invalid. It is the same one listed on the Adobe site. Why can't it be recognized?

When reinstalling InDesign 5.5 I get the message that I have an invalid serial number, yet it is the same one listed in my account on the Adobe page. I have already uninstalled the current version, so this is quite disconcerting.

Error "The serial number is not valid for this product" | Creative Suite
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

When I input my serial number to activate Photoshop CS4, it said the number is invalid. However, the customer service of Adobe told me that the number is valid. What should I do?

When I input my serial number to activate Photoshop CS4, it said the number is invalid. However, the customer service of Adobe told me that the number is valid. What should I do?

Error "The serial number is not valid for this product" | Creative Suite

What to do when the activating window says that your serial number is invalid?

I wanted to use photoshop on my new computer, i followed the instructions and deactivated the program on my old computer,
but when I installed it on the new and wanted to activate the license it said the the serial number was invalid! What should i do to make i work?

OK, you're doing it correctly then.
Some users try reading it from the System Info under the Help menu inside Photoshop, and that's when they end up with a truncated serial number.
Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
Click on the link below, and after that click on "Still need Help? Contact us."
Then on the next page, click Chat.
There is also a phone option. 1 (800) 833-6687
http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation

After my macbook was serviced, when I tried to open CS6, it prompted me to key in the serial number. After keying in, I got error message saying the serial number is invalid. However I have checked that it is correct.

After my macbook was serviced, when I tried to open CS6, it prompted me to key in the serial number. After keying in, I got error message saying the serial number is invalid. However I have checked that it is correct.

First be sure login and password are OK. Sometimes the address starts wit "http://..." and sometime starts with "ftp://...". Try both normal FTP access and Scure FTP access (SFTP). At the end, contact the site's provider.

I have PSE7 on my old computer and I have the license key (but not the serial number). Cannot register it on my new computer - I get a message saying that number is invalid. What can I do?

I have PSE7 on my old computer and I have the license key (but not the serial number). Cannot register it on my new computer - I get a message saying that number is invalid. What can I do?

It does not magically appear in a new place. It will only be where you put it.
Copy everything from your old computer, or your backup copy of your old computer, to your new one.

I purchased photoshop cs6 3 years ago via download, I copied to my own disc. Now I need to install on computer again and I get the message that the disc is counterfeit even though I have my serial number.

I purchased photoshop cs6 3 years ago via download, I copied to my own disc. Now I need to install on computer again and I get the message that the disc is counterfeit even though I have my serial number. Help!

download the installation files and install:
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I purchased the download version PE13 from adobe. Got serial # from adobe,however when serial number is typed in I get a message that says it is invalid. Help! I am using windows 7.

I purchased the download version PE13 from adobe. Got serial # from adobe,however when serial number is typed in I get a message that says it is invalid. Help! I am using windows 7.

Suggest that you work your way through this tech doc. You may have to contact Adobe directly.
Find your serial number quickly

That serial number is invalid even serial number is genuine

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