That warms my mac book is therefore a matter of software or perhaps I should claim the warranty?

that warms my mac book is therefore a matter of software or perhaps I should claim the warranty?

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Hi All, I recently bought a Mac Book Pro and transferred all my photos from my hard drive onto the Mac. I realised that there were some folders which didn't have the camera information embedded in the files and these files refuse to open on iPhoto. HELP!!

Hi All, I recently bought a Mac Book Pro and transferred all my photos from my hard drive onto the Mac. I realised that there were some folders which didn't have the camera information embedded in the files and these files refuse to open on iPhoto. I know that the folders that have the problem were not transferred to the hard drive via a photo transfer application (I have a Canon camera) but I simply copied them out of the photo card and onto my old PC.
Is there some way I can open these pictures on my Mac? They work fine on a PC.

Thanks for your reply.
The files don't open in preview either. In preview I get the error message 'The file "xxxx_xxx.jpg" could not be opened. It may be damaged or use a file format that Preview doesn't recognize'. The folders with these un-openable pictures do not even get imported into iPhoto. When I try to import them I get an error message about the files being unreadable.
The color profile information on the un-openable files is not visible but I see that all the other files from my old drive are RGB.

I can listen to my music with samsung soundbar wh 550 but i cannot do that with my mac book air. I can connect to samsung soundbar with my mac but the connection drops immediately. Please help MacBook Air, iOS 10.9.4

I can listen to my music with samsung soundbar wh 550 but i cannot do that with my mac book air.
I can connect to samsung soundbar with my mac but the connection drops immediately. Please help.
MacBook Air, iOS 10.9.4

Contact Samsung for help.
Barry

I have Logic on my iMac and want to install it on my new mac book but my mac book doesn't have a dvd drive. I tried to download the upgrade but it looks for an older version. How do I get Logic on the Mac book ?

I would like to install logic on my new mac book but there is no dvd drive. I tried to downlaod the upgrade but that didn't work. How do I download it for the first time?
Thanks!

You can only use the App Store version to reinstall on your new Mac if you bought Logic via the App Store in the first place.... and then it will appear under the Purchases tab in the Mac App Store App so long as you are signed in using the same Apple ID you used to purchase Logic via the App store in the first place.
If you bought the DVD edition of Logic Studio then you must initially install using those original DVDs to begin with and then update to the latest version of your version of Logic via software updates.
No DVD drive? Buy an external one.. Amazon do a very cheap basic one that works well..
or...
Use Remote Disk if you still have your older Mac which has a built in DVD drive...
http://support.apple.com/kb/HT5287?viewlocale=en_US&locale=en_US

Mac book running slow I tried etresoft but not sure how to inturpret the resultsmac book running slow I tried etresoft but not sure how to inturpret the result

mac book running slow I tried etresoft but not sure how to inturpret the results any help would be so awesome, thank you
Problem description:
Computer started running very slowly, when I type there is a delay and internet connection is very slow although it is not the wifi connection because it is running well on all other computers, phones, ect.
EtreCheck version: 2.1.8 (121)
Report generated March 28, 2015 12:02:27 PM HST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (13-inch, Late 2011) (Technical Specifications)
    MacBook Pro - model: MacBookPro8,1
    1 2.4 GHz Intel Core i5 CPU: 2-core
    4 GB RAM
        BANK 0/DIMM0
            2 GB DDR3 1333 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1333 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 640
Video Information: ℹ️
    Intel HD Graphics 3000 - VRAM: 384 MB
        Color LCD 1280 x 800
System Software: ℹ️
    Mac OS X 10.7.5 (11G63) - Time since boot: 24 days 0:56:6
Disk Information: ℹ️
    ST9500325ASG disk0 : (500.11 GB)
        disk0s1 (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 499.25 GB (422.45 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
    MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
    Apple, Inc. MacBook Pro
Launch Agents: ℹ️
    [running]    com.Affinegy.InstaLANa.plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [unknown]    com.Affinegy.InstaLANd.plist [Click for support]
    [loaded]    com.google.keystone.daemon.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
    [running]    com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    GrowlHelperApp    Application (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
    Belkin Router Monitor    Application (/Applications/Belkin/Belkin Router Monitor.app)
    AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
    Dropbox    Application (/Applications/Dropbox.app)
    Spotify    Application (/Applications/Spotify.app)
Internet Plug-ins: ℹ️
    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.1
    AdobePDFViewerNPAPI: Version: 10.1.3 [Click for support]
    AdobePDFViewer: Version: 10.1.3 [Click for support]
    Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
    OfficeLiveBrowserPlugin: Version: 12.3.5 [Click for support]
    SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
    DirectorShockwave: Version: 12.1.3r153 - SDK 10.6 [Click for support]
    JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Growl [Click for support]
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
        22%    iTunes
         5%    ReportCrash
         2%    WindowServer
         1%    Microsoft PowerPoint
         1%    Google Chrome
Top Processes by Memory: ℹ️
    241 MB    Google Chrome
    137 MB    Google Chrome Helper
    107 MB    Microsoft PowerPoint
    103 MB    Dropbox
    94 MB    mds
Virtual Memory Information: ℹ️
    440 MB    Free RAM
    2.27 GB    Active RAM
    536 MB    Inactive RAM
    1.05 GB    Wired RAM
    8.03 GB    Page-ins
    908 MB    Page-outs
Diagnostics Information: ℹ️
    Mar 28, 2015, 12:01:57 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120157_[redacted].crash
    Mar 28, 2015, 12:01:36 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120136_[redacted].crash
    Mar 28, 2015, 12:01:36 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120136_[redacted].crash
    Mar 28, 2015, 12:01:25 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120125_[redacted].crash
    Mar 28, 2015, 12:01:14 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120114_[redacted].crash
    Mar 28, 2015, 12:01:14 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120114_[redacted].crash
    Mar 28, 2015, 12:00:31 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120031_[redacted].crash
    Mar 28, 2015, 12:00:20 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120020_[redacted].crash
    Mar 28, 2015, 12:00:20 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120020_[redacted].crash
    Mar 28, 2015, 12:00:10 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120010_[redacted].crash
    Mar 28, 2015, 12:00:10 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120010_[redacted].crash
    Mar 28, 2015, 11:59:59 AM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115959_[redacted].crash
    Mar 28, 2015, 11:59:47 AM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115947_[redacted].crash
    Mar 28, 2015, 11:59:38 AM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115938_[redacted].crash
    Mar 28, 2015, 11:59:29 AM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115929_[redacted].crash
    Mar 28, 2015, 11:59:20 AM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115920_[redacted].crash
    Mar 28, 2015, 11:59:09 AM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115909_[redacted].crash
    Mar 28, 2015, 11:59:09 AM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115909_[redacted].crash
    Mar 28, 2015, 11:58:57 AM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115857_[redacted].crash
    Mar 28, 2015, 11:58:57 AM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115857_[redacted].crash
    Mar 28, 2015, 11:58:45 AM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115845_[redacted].crash
    Mar 28, 2015, 12:01:45 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120145_[redacted].crash
    Mar 28, 2015, 12:01:45 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120145_[redacted].crash
    Mar 28, 2015, 12:01:03 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120103_[redacted].crash
    Mar 28, 2015, 12:00:54 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120054_[redacted].crash
    Mar 28, 2015, 12:00:54 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120054_[redacted].crash
    Mar 28, 2015, 12:00:42 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120042_[redacted].crash
    Mar 28, 2015, 12:00:42 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120042_[redacted].crash
    Mar 28, 2015, 11:59:47 AM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115947_[redacted].crash
    Mar 28, 2015, 11:59:29 AM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115929_[redacted].crash
    Mar 28, 2015, 11:59:20 AM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115920_[redacted].crash
    Mar 28, 2015, 12:02:18 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120218_[redacted].crash
    Mar 28, 2015, 12:02:06 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120206_[redacted].crash
    Mar 28, 2015, 12:02:06 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120206_[redacted].crash
    Mar 28, 2015, 12:01:57 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120157_[redacted].crash
    Mar 28, 2015, 12:01:25 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120125_[redacted].crash
    Mar 28, 2015, 12:01:03 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120103_[redacted].crash
    Mar 28, 2015, 12:00:31 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120031_[redacted].crash
    Mar 28, 2015, 11:59:59 AM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115959_[redacted].crash
    Mar 28, 2015, 11:59:38 AM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115938_[redacted].crash

Update your Belkin router software along with Affinegy software.

I have a students excel package intalled on my Mac Book - can I also install this software on my new mac mini - do I need another license or can I populate two machines?

I have a students excel package intalled on my Mac Book - can I also install this software on my new mac mini - do I need another license or can I populate two machines?

Normally Microsft allows the installation of their programs, except Operating Systems, to be installed on a desktop and notebook at the same time as long as both system are used exclusively by the same person and Not at the same time.
So this should also be true for MS Office for Mac. The only way to tell is to install it on the Mini and then use the same key to activate it. If the activation goes through you are fine. But if you run both system at the same time do not open any of the Office programs on both system at the same time. That may trigger MS to disallow one of the activations.
MS Office for both Mac and Windows checks the local network and logs into the MS activation site everytime one of the apps is started to check current activation and to check if you have it running on more then one computer on your local network using the same key.

I need a link to buy online battery for Mac Book Pro 15" late 2008. Can't find this battery in the Apple Store...

I need a link to buy online battery for Mac Book Pro 15" late 2008. Can't find this battery in the Apple Store...Battery: Model No. A1281 10.8 V 50 Wh.

The only place that you can get an Apple battery is from Apple. All of the counterfeiter's will claim that they have an OEM battery for the simple reason so that they can fool you in purchasing from them.
At least from OWC you know exactly what you will be purchasing and they have a one year warranty. I have purchased two from them, one for my 2006 MBP and one for my 2010 MBP.
Ciao.

I am trying to install a program on my Mac Book Pro Retina from a Apple SuperDrive. Every time I run the installer, it says I do not have enough memory to install. However, I definitely have enough memory (186.74 GB). Any ideas why?

I am trying to install a program on my Mac Book Pro Retina from a Apple SuperDrive. Every time I run the installer, it says I do not have enough memory to install. However, I definitely have enough memory (186.74 GB). The program takes only 550 MB. Any ideas why?

Thanks for the clarification on the terms. I consider myself proficent at my computer, but not exactly in its inner-workings! I have 8 GB of memory installed.
I am still confused as to why I do not have any space for the program. This is the exact error message I get: "There is not enough free space on Macintosh HD disk. The Print Shop 2 application requires about 550 MB to be installed. Free some disk space and try again."
Thank you again for your help.

How do I stop my new mac book pro from opening all my old emails and flasing them in the top right corner?

How do I stop my new Mac book Pro from opening all my old emails and flashing them in the upper right.

Copy the entire iTunes folder within the music folder on your old Mac to the music folder on your new Mac.
You can use an external hard disc for the transfer, or you can connect the computers together using Firewire Target Disc Mode as explained here: http://support.apple.com/kb/ht1661

Motion 5. I have a Mac Book Pro and am trying to export my project, but cannot as the SHARE options are all faded out.

I have a Mac Book Pro and am trying to export my project, but cannot as the SHARE options are all faded out. All I am doing is adding text to a movie. It plays back fine in motion.

Hey Adam. Try this link and see if any of the suggestions help: https://discussions.apple.com/thread/5216906?tstart=30

I installed Adobe CS6 Design & Web Premium on my Mac Book Pro a few years ago but have repeatedly encountered problems with the programs freezing or not opening properly. It's a Student and Teacher Licensing version so an academic ID is required but I am

I installed Adobe CS6 Design & Web Premium on my Mac Book Pro a few years ago but have repeatedly encountered problems with the programs freezing or not opening properly. It's a Student and Teacher Licensing version so an academic ID is required but I am no longer a student--can I still reinstall it since my academic ID may no longer be valid?

Erin Elzo as long as the serial number has been registered under your account at http://www.adobe.com/ then you should be able to continue to utilize the software. You can find details on how to locate your registered serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

I bought InDesign (Creative Cloud) on my Mac Book pro and recently bought an iMac. I want to use the software on my iMac now, can't figure out how?

I bought InDesign (Creative Cloud) on my Mac Book pro and recently bought an iMac. I want to use the software on my iMac now, can't figure out how?

All you need to do is install Adobe Creative Cloud application using which you can download InDesign cc app .
https://creative.adobe.com/products/creative-cloud
Reference :
https://helpx.adobe.com/creative-cloud/help/install-apps.html

Mac Book Air sleeps when moved...i don't know whats the problem...please help me out if anyone knows about this...

Mac Book Air sleeps when moved...i don't know whats the problem...please help me out if anyone knows about this...

your reed switch for the monitor is defective, it thinks youve shut the lid when you havent
mechanical fault , contact Apple for service and parts replacement.

I just bought a mac book pro and seem to need a flash player. what should i do?

i just bought a mac book pro and seem to need a flash player. what should i do?

Welcome to the Apple Support Communities
Flash Player isn't installed in OS X by default, so you have to install it manually from Adobe wesbite, if you need it > http://get.adobe.com/flashplayer

My Mac Book Pro starts up with gray bars and instructs me to restart the sy

I started having problems with my Mac Book Pro last night. It crashed, and instructed me to restart the computer. I've tried the following with the install CD inside the CD ROM Drive:
1) Restarted it with the OPTION key pressed down
2) Restarted it with the C key pressed down
3) Restarted it with the D key pressed down
The extensive Hard Drive test did not detect any problems. I cannot boot from the main HD or the Install CD. I cannot enter safe mode.
On a regular boot up the computer starts up with gray bars and the gray bars fill the screen, the spinning gear appears and more gray bars on the screen. The screen then turns black and then I get the restart message.
Any suggestions would be appreciated.

Like BSteely, I am curious as to how you ran hard drive tests if you can't boot from the Installer disc? Do you have another bootable hard drive attached?
You might want to try pulling and reseating the RAM and hard drive along with performing an SMC reset. Disconnect any external USB and FireWire devices. You're getting kernel panics during startup which usually indicate a hardware issue.
-Douggo

That warms my mac book is therefore a matter of software or perhaps I should claim the warranty?

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