The 1 key does not work on my wireless keyboard what do i do?

Hi i had a usb keyboard for a while and the 1 key did not work but i could but use the numbers on the right side of the keyboard but we just got a wireless keyboard that doesnt have the other numbers on the right side so we cannot use the number 1. But it will work in the login window and on other accounts. i do not know how to fix it, what do i do?

Hello:
If I understand you, the number one key works some places, but not others. This is true of the wireless KB as well as the old wired KB.
If I do understand, let us know. If what is happening is different, post the correct information, please.
Barry

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