The 1st question about Apple is Do they like their customers?
Unbelievable
I'm trying to talk to someone in the Corporate Consumer Affairs Dept., and here's a summary of how it's been so far (short version - already been hung up on TWICE):
08:07 - Disconnected while on hold.
08:08 - Called back and put on hold.
08:25 - Patrick Answers
- Said that Apple is offering no price compensation for the original purchasers.
- Suddenly put me on hold with no warning while I was in the middle of speaking.
Anthony - 08:34
- Apologized for Patrick but didnt know who that was.
- Wanted to hear what I'd spoken to Patrick about and listened for a while, and then I was disconnected at 08:37
08:40 - Called back operator and asked for a Consumer Affairs Supervisor
08:57 - Still on hold
I've worked with Consumer Affairs staff at a job, and I've never seen actions like this before. I'm hoping to speak with a supervisor to resolve this, but I'm really disappointed this morning.
Similar Messages
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HT5312 HOW TO KNOW THE SECURITY QUESTIONS ABOUT APPLE ID?
HOW TO KNOW THE SECURITY QUESTIONS ABOUT APPLE ID?HOW TO KNOW THE SECURITY QUESTIONS ABOUT APPLE ID?
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use
For future info typing all in capitals is considered shouting and makes posts difficult to read, and may mean that people don't reply -
The second question about Apple ID
The second question is : i have a apple id but my staff he make it , now he get out of my store and he change my apple password and e-mail rescue , how can i got the new password
Hi dam sumo,
Welcome to the Apple Support Communities!
I know you are not able to reset the Apple ID password by email because the rescue email address has changed. Have you tried resetting the password by answering the security questions? Please refer to the attached article for information on resetting Apple ID password.
If you forgot your Apple ID password
http://support.apple.com/kb/HT5787
Have a great day,
Joe -
I forgot the answer to the secret questions on APPle Store also I lost your E-mail account to regain the answers?
If you don't have a rescue email address (which is not the same thing as an alternate email address) set up on your account or you don't have access to the email account, then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update/add a rescue email address for potential future use :
http://support.apple.com/kb/HT5312 -
I forgot the security question about what was my first car and what is my favorite car! What is the solution to change that? please help me, thank you in advance Leo
If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) -
Plz help me to answer the security question of apple id
plz help me to answer the security questions of apple id coz i have a great problem that i couldn't buy the itunes music with out using security questions.
You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(110908) -
How can be reset the security questions in apple account if it been disable
How can be reset the security questions in apple account if it been disable
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
Just setting up iCloud on my iMac 10.9.2, my problem is when trying to sign out/off from iCloud it comes up with a verification code that is being sent to my land line, I'd changed the numbers in my Apple ID and they show as changed but the land line number still shows as number that the verification code is being sent, I prompt "Don't have access to this phone" and that's no help at all. The only way I can sign out /off from iCloud is to uncheck everything that I wanted to keep in the cloud????
Thanks in advance for any help.Skip the iCloud sign in for now.
Once you reach the home page, go to settings and sign out of FaceTime and Messages. This should also sign you out of iCloud.
Go to iCloud in settings and sign in with the correct Apple ID.
If that does not work
Skip the iCloud sign in
Go to Apple ID.apple.com and sign in
Change your Apple ID to the old one
Delete iCloud account on your device with the old Apple ID and the same password.
Go back to the website, change your Apple ID back to the current one. You will receive an email to verify the account. Verify first.
Sign into iCloud on your device with the correct Apple ID and password -
What are the bad things about Apple Remote Desktop
What are the bad things about Apple Remote Desktop? Need it for my assignment
Is your assignment about managing a classroom full of Macs?
Otherwise, Screen Sharing, or a VNC client/server, or TeameViewer.com, or LogMeIn.com might be better, and less expensive.
ARD is intended for managing a classroom or office full of Macs. It is overkill for remotely accessing a remote Mac or two. -
when trying to launch my mail for the 1st time on apple 4s, mail error MFMessageErrorDomain error 1032 happenes
https://discussions.apple.com/thread/4772709?start=0&tstart=0
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I want to restore the secret answer to the secret question for Apple Store I can not buy because of programs
Hi there,
If you need to reset the security questions for your Apple ID then I would recommend taking a look at the troubleshooting steps found in the article below.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
-Griff W. -
when to persons are using one apple ID and they sync their contacts to gather then first sync contacts are deleted. how we get it back?
You can share the same Apple ID for purchasng form the iTunes and app stores without any problems, but you should all used separate iCloud accounts with separate Apple IDs. (You are not required to use the same ID for iCloud and other services as you do for the iTunes store.) This will prevent you from ending up with merged data. You should also use separate Apple IDs for iMessage and FaceTime or you will end up getting each other's text messages and FaceTime calls.
This article may be of interest: http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/, as well as this video: http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l. -
Anyone knows if Apple will make keyboards like their laptops?
I recently got my Power Mac G5 and noticed right away how different the keyboard is when compared to my PowerBook G4. The PowerBook was the best keyboard I've ever used both on PC and Mac.
I believe the reason I like the laptop's keyboard so much is that the keys seem to be spaced out more than the one included with my Power Mac. The keys are also a lot thinner and they seem to not sink down as much.
Before getting my PowerBook I used to have carpal tunnel pain in my wrist, but after getting it I could go hours without any pain. I really don't like those curved ergonomic keyboards so does anyone know if Apple has an external keyboard that is the same as my PowerBook? I'm starting to redevelop carpal tunnel pain in my wrist from using my Power Mac's keyboard.
I believe the cramped close together keys is what's causing carpal tunnel pain, so if some manufacture would just space out the keys more instead of forcing us to use weirdly shaped ergonomic keyboards then I would appreciate it. Does anyone know if such a keyboard exist? One that had all the special Apple only keys would be even better.
Power Mac G5, PowerBook G4 Mac OS X (10.4.3)Apple does not discuss unannounced products,
therefore any guess would be pure speculation, which
is a violation of the terms of use of these
discussion forums.
Sorry, I did not know that. I'll keep that in mind for the future.
If you'd like a fullsize keyboard with the feel of a
laptop keyboard, then have a look at Macally:
http://macally.com/spec/usb/input_device/icekey.html
Thanks! I believe this is what I'm looking for. I'm surprised that Apple doesn't have one themselves since they basically created the PowerBook keyboard. I can't be the only one who notices the comfort difference between Apple's standard keyboard and their PowerBook laptops.
This is also not because it's a laptop, since I've used several PC laptops before too. I don't think it's a coincidence that Apple made their PowerBook keyboards different. As I've said earlier my PowerBook is the most comfortable keyboard I've ever used...and I've used many different keyboards including those ergonomic ones. Anyway, thanks again. I'm going to try out this keyboard from Macally.
Power Mac G5, PowerBook G4 Mac OS X (10.4.3) -
Just being able to view billing history on my iPhone is hard to find. Is this apple making it hard for their customers ?
At the moment you can only view your purchase history on a computer's iTunes via the Store > View Account menu option, you stores on iOS devices don't have all the features/functions as you find on a computer's iTunes
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Hi guys, I do need your help to answer this question please. I wonder that which industry and sector does Apple belong to? I have read some news on the Internet but there haven't provided with specific source. So could you help me to answer this question please? Thank you very much <3
Welcome to the Support Communities. Apple Inc. (AAPL) is listed on the NASDAQ exchange where it is categorized as follows:
Industry: Technology
Subsector: Computer Manufacturing
(Source)
More info from Apple can be found here:
http://investor.apple.com
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