The 5 Step troubleshooting didn't work and now my iPod is making a clicking sound. What should I do?
My iPod froze while loading a song. I held down the center button and Menu to restart it. An O with an X in the middle appeared, and the link to Apple's support site. I followed the link and tried the troubleshooting steps for my iPod (An 80gb iPod classic). Toggling and restarting both brought me back to the same O & X screen. I tried plugging my iPod into my laptop to see if it needed charging (it was fully charged this morning, but maybe it had gone off in my bag?) My laptop does not recognize that my iPod is plugged in, and my iPod is now making clicking sounds. The O X screen reappeared and then shorted out. If I try restarting again the same thing happens. What should I do?
A better way is to select the photos in iPhoto and export to a desk top folder, right click on it and burn to disk
LN
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So a few weeks ago I installed the software update that came up - I've never had any problems before after doing this. Now though my Safari won't even open, the icon just bobs up and down for a few seconds then I get a pop up box telling me:
Safari quit unexpectedly.
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Thanks!Process: Safari [8849]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.1.6 (7534.56.5)
Build Info: WebBrowser-7534056005000000~6
Code Type: X86-64 (Native)
Parent Process: launchd [117]
Date/Time: 2012-08-23 10:25:32.600 +0100
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report: 101519 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 20 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: 9BE58ABD-B1A5-4F66-95B2-215F4C322878
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[8849]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])'
*** First throw call stack:
0 CoreFoundation 0x00007fff8d153f56 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff95cb8d5e objc_exception_throw + 43
2 CoreFoundation 0x00007fff8d153d8a +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff8c01e71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
4 AppKit 0x00007fff8e985cdf -[NSMenu itemAtIndex:] + 165
5 AppKit 0x00007fff8e985e38 -[NSMenu removeItemAtIndex:] + 63
6 Safari 0x000000010475bc2e -[AppController awakeFromNib] + 387
7 CoreFoundation 0x00007fff8d14afb1 -[NSObject performSelector:] + 49
8 CoreFoundation 0x00007fff8d14af32 -[NSSet makeObjectsPerformSelector:] + 274
9 AppKit 0x00007fff8e96d9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
10 AppKit 0x00007fff8e963f73 loadNib + 322
11 AppKit 0x00007fff8e963470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
12 AppKit 0x00007fff8e96338b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
13 AppKit 0x00007fff8e9632ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
14 AppKit 0x00007fff8ebd406f NSApplicationMain + 398
15 Safari 0x000000010495e806 SafariMain + 166
16 Safari 0x000000010474af24 Safari + 3876
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff9272dce2 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff951a47d2 pthread_kill + 95
2 libsystem_c.dylib 0x00007fff95195a7a abort + 143
3 libc++abi.dylib 0x00007fff8d0ab7bc abort_message + 214
4 libc++abi.dylib 0x00007fff8d0a8fcf default_terminate() + 28
5 libobjc.A.dylib 0x00007fff95cb91b9 _objc_terminate + 94
6 libc++abi.dylib 0x00007fff8d0a9001 safe_handler_caller(void (*)()) + 11
7 libc++abi.dylib 0x00007fff8d0a905c std::terminate() + 16
8 libc++abi.dylib 0x00007fff8d0aa152 __cxa_throw + 114
9 libobjc.A.dylib 0x00007fff95cb8e7a objc_exception_throw + 327
10 com.apple.CoreFoundation 0x00007fff8d153d8a +[NSException raise:format:arguments:] + 106
11 com.apple.Foundation 0x00007fff8c01e71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
12 com.apple.AppKit 0x00007fff8e985cdf -[NSMenu itemAtIndex:] + 165
13 com.apple.AppKit 0x00007fff8e985e38 -[NSMenu removeItemAtIndex:] + 63
14 com.apple.Safari.framework 0x000000010475bc2e -[AppController awakeFromNib] + 387
15 com.apple.CoreFoundation 0x00007fff8d14afb1 -[NSObject performSelector:] + 49
16 com.apple.CoreFoundation 0x00007fff8d14af32 -[NSSet makeObjectsPerformSelector:] + 274
17 com.apple.AppKit 0x00007fff8e96d9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
18 com.apple.AppKit 0x00007fff8e963f73 loadNib + 322
19 com.apple.AppKit 0x00007fff8e963470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
20 com.apple.AppKit 0x00007fff8e96338b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
21 com.apple.AppKit 0x00007fff8e9632ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
22 com.apple.AppKit 0x00007fff8ebd406f NSApplicationMain + 398
23 com.apple.Safari.framework 0x000000010495e806 SafariMain + 166
24 com.apple.Safari 0x000000010474af24 0x10474a000 + 3876
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff9272e7e6 kevent + 10
1 libdispatch.dylib 0x00007fff9718c78a _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff9718b31a _dispatch_mgr_thread + 54
Thread 2:: Dispatch queue: com.apple.CFURLCACHE_work_queue
0 libsystem_kernel.dylib 0x00007fff9272e5b6 fsync + 10
1 libsqlite3.dylib 0x00007fff9780de38 unixSync + 72
2 libsqlite3.dylib 0x00007fff9781b777 syncJournal + 167
3 libsqlite3.dylib 0x00007fff9780ca1e sqlite3PagerCommitPhaseOne + 1262
4 libsqlite3.dylib 0x00007fff977f811e sqlite3BtreeCommitPhaseOne + 478
5 libsqlite3.dylib 0x00007fff977f7735 vdbeCommit + 981
6 libsqlite3.dylib 0x00007fff977ba55a sqlite3VdbeHalt + 4442
7 libsqlite3.dylib 0x00007fff977ec1a6 sqlite3VdbeExec + 51958
8 libsqlite3.dylib 0x00007fff977dea5b sqlite3_step + 1883
9 libsqlite3.dylib 0x00007fff977a1fb5 sqlite3_exec + 533
10 com.apple.CFNetwork 0x00007fff907cf66c __CFURLCache::PostDatabaseOpenPragmaExecute() + 48
11 com.apple.CFNetwork 0x00007fff907cf542 __CFURLCache::OpenDatabase() + 196
12 com.apple.CFNetwork 0x00007fff907cf040 ProcessCacheTasks(__CFURLCache*, bool) + 265
13 com.apple.CFNetwork 0x00007fff907cea72 _ZL24_CFURLCacheTimerCallbackPv + 662
14 libdispatch.dylib 0x00007fff9718aa86 _dispatch_call_block_and_release + 18
15 libdispatch.dylib 0x00007fff9718c2d6 _dispatch_queue_drain + 264
16 libdispatch.dylib 0x00007fff9718c132 _dispatch_queue_invoke + 54
17 libdispatch.dylib 0x00007fff9718b92c _dispatch_worker_thread2 + 198
18 libsystem_c.dylib 0x00007fff951a43da _pthread_wqthread + 316
19 libsystem_c.dylib 0x00007fff951a5b85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff9272e192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff951a4594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff951a5b85 start_wqthread + 13
Thread 4:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff9272dbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff951a6274 _pthread_cond_wait + 840
2 com.apple.WebCore 0x00000001057f91fc WebCore::IconDatabase::syncThreadMainLoop() + 124
3 com.apple.WebCore 0x00000001057f6d50 WebCore::IconDatabase::iconDatabaseSyncThread() + 496
4 com.apple.JavaScriptCore 0x000000010513911f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib 0x00007fff951a28bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff951a5b75 thread_start + 13
Thread 5:: CoreAnimation render server
0 libsystem_kernel.dylib 0x00007fff9272c67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9272bd71 mach_msg + 73
2 com.apple.QuartzCore 0x00007fff8d2932d9 CA::Render::Server::server_thread(void*) + 184
3 com.apple.QuartzCore 0x00007fff8d293219 thread_fun + 24
4 libsystem_c.dylib 0x00007fff951a28bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff951a5b75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff64348408 rdx: 0x0000000000000000
rdi: 0x000000000000060b rsi: 0x0000000000000006 rbp: 0x00007fff64348430 rsp: 0x00007fff64348408
r8: 0x00007fff7c65efb8 r9: 0x00007fff64347e98 r10: 0x00007fff9272dd0a r11: 0xffffff80002da8d0
r12: 0x00007f8999e46220 r13: 0x0000000000000000 r14: 0x00007fff7c661960 r15: 0x00007fff64348580
rip: 0x00007fff9272dce2 rfl: 0x0000000000000246 cr2: 0x0000000108629000
Logical CPU: 0
Binary Images:
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0x7fff97797000 - 0x7fff9789efe7 libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <EE02BB01-64C9-304D-9719-A35F5CD6D04C> /usr/lib/libsqlite3.dylib
0x7fff9789f000 - 0x7fff978b3ff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <04C31EF0-912A-3004-A08F-CEC27030E0B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff978b4000 - 0x7fff978eefe7 com.apple.DebugSymbols (2.1 - 87) <ED2B177C-4146-3715-91DF-D99A8ED5449A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff97934000 - 0x7fff97941fff com.apple.CrashReporterSupport (10.7.4 - 352) <9C16B49C-CF02-38F9-A7CD-969C140D3961> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff97959000 - 0x7fff97a8ffff com.apple.vImage (5.1 - 5.1) <A08B7582-67BC-3EED-813A-4833645964A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff97add000 - 0x7fff97ae2fff libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib
0x7fff97aee000 - 0x7fff97b1bff7 com.apple.opencl (1.50.69 - 1.50.69) <57939F7D-3626-30E2-883D-8A7CCB3F8763> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff97b1c000 - 0x7fff97ba1ff7 com.apple.Heimdal (2.2 - 2.0) <FF0BD9A4-6FB0-31E3-ABFB-563FBBEC45FC> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff97ec5000 - 0x7fff97ec6fff libunc.dylib (24.0.0 - compatibility 1.0.0) <337960EE-0A85-3DD0-A760-7134CF4C0AFF> /usr/lib/system/libunc.dylib
0x7fff97ec7000 - 0x7fff97eceff7 com.apple.CommerceCore (1.0 - 17) <3894FE48-EDCE-30E9-9796-E2F959D92704> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff97ecf000 - 0x7fff97fb3fff com.apple.CoreServices.OSServices (478.46 - 478.46) <70BEE269-8F4D-3FDC-B1AD-A591C0CB37E5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff97fb4000 - 0x7fff97fcbfff com.apple.CFOpenDirectory (10.7 - 146) <BBB7C97E-7B46-3286-9128-32B5D16B5CBE> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 13103
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=185.1M resident=90.2M(49%) swapped_out_or_unallocated=94.9M(51%)
Writable regions: Total=1.0G written=4724K(0%) resident=6424K(1%) swapped_out=0K(0%) unallocated=1.0G(99%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 96K
CoreServices 1164K
JS JIT generated code 8K
JS JIT generated code (reserved) 1.0G reserved VM address space (unallocated)
MALLOC 24.6M
MALLOC guard page 48K
SQLite page cache 288K
STACK GUARD 56.0M
Stack 10.5M
VM_ALLOCATE 64K
__CI_BITMAP 80K
__DATA 16.2M
__IMAGE 528K
__LINKEDIT 59.8M
__RC_CAMERAS 244K
__TEXT 125.3M
__UNICODE 544K
mapped file 24.7M
shared memory 312K
=========== =======
TOTAL 1.3G
TOTAL, minus reserved VM space 320.5M
Model: MacBook7,1, BootROM MB71.0039.B0E, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB, SMC 1.60f5
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142323837334648532D4346382020
Memory Module: BANK 1/DIMM0, 1 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142323837334648532D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.198.4.20)
Bluetooth: Version 4.0.5f11, 2 service, 11 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545025B9SA02, 250.06 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24600000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0x06630000 / 5
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0x06300000 / 2 -
Hi, so I pushed autofill because I thought that it would put music on my phone from a different iTunes library but it didn't work, and now the songs show up grey in my music on my phone and they won't play, but they are still there. What can I do to fix this and get rid of the grey songs?
Go back to iTunes, select the Music tab, uncheck the 'sync music; button, then hit apply.
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I've just opened an Adobe ID and tried to download the 30 day Captivate 8 trial. The download obviously didn't work and it's now stuck going nowhere in my system, calling itself "Resume Download etc". I've looked at all the trouble shooting pages to no avail. Anyone know how I can find a real person to talk to about this?
Try downloading the offline installer from http://prodesigntools.com/adobe-captivate-8-direct-download-links.html
Make sure you follow the Very Important Instructions on that page.
You can Contact Customer Care - click on the Still need help? button to talk or chat with an agent. -
If I hover over it, I can see a small view of the last screen I was working on. It won't open up full screen, what should I do. I've closed it and restarted my computer numerous times with no luck.
Check System Preferences > Energy Saver
Select: Put hard disks to sleep when possible
Then click: Restore Defaults -
Today I was shopping and I went to check the time on my Iphone but it had shut itself off for no reason and now it won't turn back on. What should I do?
It could have powered off. Try holding the sleep button down for a few seconds until the apple logo appears to restart it
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i own an ipod touch 5th gen ios 7.1 and while using it suddenly black and white vertical stripes appeared on the screen and now it wont turn on!!!what should i do?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
you can never help any people
i took my iphone from u.k. now i am in india my simcard was not working in this so i restore it. it could not restore and now when i start it. it ask itunes. what should i do
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Hi! I've tried to downgrade my iPhone from iOS6 to iOS5. However, it did not work and I also cannot turn on my device. What should I do?
It is iPhone4. I used RedSnow to downgrade. Unfortunately, it is not success and it make my iPhone death.
If you guys have any advice, please kindly let me know.
Thank you in advance for every answerSorry, the terms of use here prohibit any help. You'll have to go elsewhere.
Good luck. -
My External hardrive is working, but making a clicking sound. Should I trust it?
My External hardrive is working, but making a clicking sound. Should I trust it for any data?
I'm not sure maybe 50-100$ but also you can buy more warranty just maybe call and chat.
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I forgot my iPod passcode. I've done the "back up ipod" and restore.
My computer froze in the last 13 seconds and shut off and turned back on.
I tried redoing the whole process, but it won't let me do it.
The passcode is still there and I don't know what to do.If screen-lock passcode
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
I don't believe the last Thunderbird update worked, there was a very fast error message. But since then I cannot open jpeg attachments in Windows Picture and Fax Viewer. If I go to Tools, then options, the jpeg line is grayed out, and the drop down menu does not show Windows Picture and Fax Viewer. The windows picture and fax viewer still works on my computer, but not for opening attachments.
I did as you said - deleted the entry for jpeg, but when I tried to open one there is not an option for Picture and Fax Viewer in the drop down, and it can't be found by browsing. It's just not there anywhere even though I can see pics in it except in email attachments.
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My Music Video isn't working, and now my Ipod isn't recognized
Last night I tried to play a video that I purchased from iTunes and my Ipod froze for about a minute and then went back to the list of videos (screen). Today I tried to plug it in to my computer to see if I would experience the same thing in iTunes, and a message comes up saying that "the USB device is not recognized". I uninstalled both the iPod Software and the iTunes software, and then reinstalled them both from the apple site (for the latest versions). My iPod is still not recognized but for some reason it Now charges (nothing happened before).
I've restarted my computer a few times, and restarted the iPod serveral times also.
Other videos work fine, just not my music video (and now not my iPod).
Is there anything I can do short of erasing all my songs and re-starting from scratch?
Please, anybody?Does anybody at least know why my music video isn't working? I have other videos on the iPod and they work perfectly.
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I installed the new itunes 10.4 update and now my ipod touch 4g is stuck in recovery screen
i tried reinstalling itunes and reseting my ipod by hitting home and power buttons
i did everything on the trouble shooting page... dont know what to do, any help is appreciatedTry here > iPod touch: Unable to update or restore
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