The ability to Scroll when using Firefox has suddenly stopped but works ok in IE, microsoft apps etc. Help please?

The mouse driver is Synaptics but this works with all other apps and Internet Explorer, but suddenly stopped when using Firefox and all tabs. Not sure why so can you help?

If it is a laptop, I've heard of vertical and horizontal scrolling being switched on the touch-pad in Firefox. Bring up "Mouse" in the Control panel and see if you can fix there, best if just going there fixes, but that's really pushing luck. If you activate horizontal and deactivate vertical wonder what happens in other applications.
My driver only allows vertical scrolling control along the right edge and does not provide horizontal scrolling at the bottom edge I turn the mousepad off though and use a mouse.

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When using Firefox certain videos play but the image is green and distorted.. help?

Firefox 3.6.8 and 3.5 (I downgraded to see if that would solve the issue)
Windows 7
Intel Core i5
Flash Player: WIN 10,1,53,64
When using Firefox certain videos play but the image is green and distorted. The image turns into lines and sometimes it half of the screen of the video. Examples are streaming MLB.tv video and some vimeo videos. The odd thing is that it isn’t all Vimeo videos. Is this a flash issue?
The issue does not happen with Internet Explorer which leads me to believe this is an issue with Firefox. I downgraded to 3.5 and the issue still persists.
Screen Caps: http://yfrog.com/1x46496103j and http://yfrog.com/n112309689j
Any help?
== URL of affected sites ==
http://

Try disabling hardware acceleration in your [http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html Flash settings] (using Firefox, right-click on any Flash object on a webpage, select Settings, uncheck "Enable hardware acceleration on the Display tab).
Ref:
http://kb.mozillazine.org/Flash#Performance_or_display_issues_with_certain_Flash_videos

Firefox has suddenly stopped connecting on one of three user accounts on the same computer. That account still connects with Safari - but not Firefox. A clean-install has not solved the problem. Help?

Three user accounts on the same computer all link to a single copy of Firefox 3.6.8 - but one of them has suddenly lost its ability to use the program. Firefox opens in that account, but it cannot connect to the Internet. 'Done' appears at the lower left of a blank Firefox page [it's set to load a blank page initially], as though a page had finished downloading ... but Firefox does not actually generate any Internet activityx.
Previously, the Firefox connection for this account was smooth and reliable. I haven't added, upgraded or downloaded any new programs, nor made any other computer changes in recent weeks or months.
Puzzlingly - that same account still connects successfully to the Internet via Safari. And the other accounts on the same computer continue to use Firefox with no problem - including a test user-account that I set up today to help troubleshoot the problem. The blockage is restricted solely to Firefox with that one user account.
Following your Support page instructions, I did a clean-install of Firefox 3.6.8, removing both the existing Firefox 3.6.8 and the Library/Application Support/Firefox folder. Going the extra mile, I checked all accounts to be certain that no Firefox folders remained in any of them - then emptied the Trash and restarted before installing a freshly downloaded 3.6.8. But blimey - the blockage still persists for that one user account.
Firefox shows no visible cookies that might influence the connection. [It's set to delete all cookies upon closing anyway.] And I see no obvious instructions in Mac's firewall or any software program to refuse access to Firefox. The computer is stand-alone, not networked. And in any case, Firefox works just fine in the two other user accounts.
Deleting the hobbled user account is not feasible. So what is causing this roadblock? Did I miss a step in the clean-install? How can that account resume using Firefox?
Thanks in advance for your advice.

If files already have been downloaded then remove the files in the updates and updates\0 folder.
You can also delete active-update.xml and possibly updates.xml (stores the update history).
* http://kb.mozillazine.org/Software_Update (Software Update not working properly)
C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox)

On certain websites i get a white opaque rectangle on the bottom right of the webpage. Only when using Firefox, not on chrome or internet explorer

I am on Firefox 15. I think my relevant plugins are up to date.

This is my problem.
My system details are
✖
Additional System Details
Windows Vista
Firefox 15.0.1
Sites Affected
http://http://www.dailymail.co.uk/home/index.html
Installed Plug-ins
Next Generation Java Plug-in 10.7.2 for Mozilla browsers
NPRuntime Script Plug-in Library for Java(TM) Deploy
Shockwave Flash 11.4 r402
Google Update
Google Talk Plugin Video Accelerator version:0.1.44.16
Version 3.7.1.9330
4.1.10329.0
NPWLPG
iTunes Detector Plug-in
The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
DivX Plus Web Player version 2.2.0.52
RealJukebox Netscape Plugin
RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
RealPlayer(tm) HTML5VideoShim Plug-In
RealPlayer(tm) LiveConnect-Enabled Plug-In
15.0.0.198
GEPlugin
Google Updater pluginhttp://pack.google.com/
DivX VOD Helper Plug-in
Office Live Update v1.5
getplusplusadobe16248
Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
Adobe PDF Plug-In For Firefox and Netscape
np-mswmp
Office Plugin for Netscape Navigator
User Agent
Mozilla/5.0 (Windows NT 6.0; rv:15.0) Gecko/20100101 Firefox/15.0.1
I am really technologically retarded, it took me ages to get the screenshot and to get here.
My preferred browser is Firefox, but this problem makes me use Chrome and IE,
Is there any relation to the other problem I have with firefox which is that I cannot view anything on Youtube, when I click on a video. I get error message " an error has occurred. please try again later".

Why can't I attach a file to an email when using Firefox 6.0.1? Works fine if using Explorer

Using Firefox 6.0.1 browser and web mail service
Compose email
Click Add Attachment
Select file to be attached
Click Open File or double click file name
File does not attach
I do not have this problem when I use Explorer as the browser
I do not have this problem with Firefox 3

''FredMcD [[#answer-718738|said]]''
<blockquote>
''ajfollack [[#answer-718681|said]]''
<blockquote>
Disabling the adobe plugin . . . . did not resolve issue
</blockquote>
DO NOT disable old program. REMOVE them.
Many site issues can be caused by corrupt cookies or cache.
* Clear the Cache and
* Remove Cookies '''''Warning ! ! '' This will log you out of sites you're logged in to.'''
Type '''about:preferences'''<Enter> in the address bar.
* '''Cookies;''' Select '''Privacy.''' Under '''History,''' select Firefox will '''Use Custom Settings.''' Press the button on the right side called '''Show Cookies.''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them.
* '''Cache;''' Select '''Advanced > Network.''' Across from '''Cached Web Content,''' Press '''Clear Now.'''
If there is still a problem,
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Type '''about:preferences#advanced'''<Enter> in the address bar.
Under '''Advanced,''' Select '''General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?
Then restart.
</blockquote>
I uninstalled Adobe reader, then did the rest of your suggestions but the problem remains. It is only with 3 emails that get resent daily with slight changes to the text. It is like most of the text has been removed from the email.
Thanks for the suggestions and advice

Why can't people click on anything on my website when using firefox. Every other browser works

hi guys,
so i have a website but people using firefox cant click on anything but the navigation at the top.
check the website out on IE or safari or chrome then compare it to firefox
anybody know why this is happening?
thanks!

Ok so I looked at whe the main problems were and it seems as though they were in my Wordpress widgets. I disabled those and now everything is clickable.
Only thing I'm not quite sure of is that the errors say that I have tags open or I missed closing them. But everything seems ok. I don't know the language that well (only very very basic stuff)
I'll try and see if I can figure it out. I think I'm putting and font tags where I am not suppose to

Firefox has suddenly stopped downloading Word, PDF or any files from my e-mails-any solutions please! Eric.

I have had no problem downloading files from e-mails until today. Usually, a window opens giving me the choice of "opening" or "saving". This no longer happens and clicking "save" found under the attachment has no effect. I have done a system restore which removed a toolbar very recently added but no success with downloads. If I use Internet Explorer, they download; but I dislike using it. Help!! Eric.

Tried some of the suggestions posted without success. Have discovered that it's only yahoo mail that FF won't open.

HT201210 I get the following error message when trying to restore seeting: unexpected error occurred (3014). anyone will be able to help please? thanks

I get the following error message when trying to restore settings on my iphone:settings could be restored due to an unexpected error occurred (3014). anyone will be able to help please? thanks

Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
Thanks!

How can I change the default "file type" in the open file dialog when using Firefox on certain web pages?

I work for a bankruptcy attorney. We use the Court's file upload to file our documents. When I am on the Court's site and I have to pick a file to upload, the "open file" dialog box pops up. In Firefox, the default "file type" is always "image" files. I need it to be "all files". How can I change this setting?

Two observations.
First — "Tools-> ...." is specific to Acrobat X and XI. It did not exist prior to Acrobat X.
Second — Acrobat 9 Pro / Standard (nor earlier release) does not support viewing a PDF page containing a scanned image and performing a right-click ... Save Image As.
The context menu provided by Acrobat 9 Pro with a right-click on a scanned image is:
The context menu,from a right-click with the TouchUp Object tool selected, for Acrobat 9 Pro is:
So, to paraphrase what Paul Harvey used to say ... What's the rest of the story?
Be well...

I keep getting the following error message when using Firefox: Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIDOMJSWindow.setTimeout]

Whenever I leave a close a tab the error message - Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIDOMJSWindow.setTimeout] - appears. Sometimes multiple copies of the same message appear

It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] (don't forget to select ''Disable all add-ons'' when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and themes and [https://support.mozilla.com/en-US/kb/Troubleshooting+plugins this one] for plugins.
If you need support for one of your add-ons, you'll have to contact its author.
If the problem does not disappear when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone.

My Smartzone email from comcast is set on the full version. When using firefox I get smartzone light. When using IE i get the full version. No cookies stored

'''bold text'''

You can modify the pref keyword.URL on the about:config page to use Google's "I'm Feeling Lucky" or Google's "Browse By Name".
* Google "I'm Feeling Lucky": http://www.google.com/search?btnI=I%27m+Feeling+Lucky&ie=UTF-8&oe=UTF-8&q=
* Google "Browse by Name": http://www.google.com/search?ie=UTF-8&sourceid=navclient&gfns=1&q=
* http://kb.mozillazine.org/keyword.URL
* http://kb.mozillazine.org/Location_Bar_search

I just added a PayPal shopping cart to our website ... it will show up when I use Safari and will show up on my laptop using Firefox but will not show up using Firefox on our desktops nor my wife's laptop ... Help Please

There isn't much to add. the proper paypal carts show up on all the Safari browsers on all our desktop and laptop models and folks can use them to buy tickets to shows at our non-profit theater. HOWEVER ... when I go to that page with Firefox MOST of the computers show the page but without the PayPal Carts ... WITH THE EXEPCTION OF MY LAPTOP. I don't know how to correct this and since it directly affects our ability to sell tickets I need to settle this very fast

Upgrade your browser to Firefox 8 and check
* getfirefox.com

My firefox has suddenly stopped displaying web pages only instead the full HTLM

My Foxfire 3.6.13 stopped displaying webpages in full HTML and now only displaying them in text. Like for instance, my homepage is set for www.earthlink.com, but instead displaying as a full HTML, Firefox displays as TEXT page. I don't doing anything my Firefox settings to change this; so what do I do to get it back?

The screenshot didn't attach.
Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]

Just Installed Firefox 6.0.2 And I'm Having Many Problems On Some Web Sites When Using Firefox:

-When I click on a picture on some sites it will go to the next page with a large view of the picture and then when I go back one page to do the same with another picture (or even the same picture) nothing happens.
-Videos don't show up or on some sites the videos do show up and work but you can't make them full screen. (YouTube works fine).
-Sometimes I have to click "Reload" to get my saved codes to show up.
-It won't let me log onto some sites unless I right click where it says "sign in" and click "open link in new tab".
-In some Forums the tool bars, smileys, etc. don't work when using Firefox or IE9 and they worked before with IE9.
-Some of my letters when viewed with IE9 are now in some kind of code (maybe html?).
I never had these problems before when using IE9 alone!
Java was updated before I installed Firefox and I installed the Adobe Flash Player 10 plugin right after installing Firefox. My OS is Windows 7 64-bit.
Please Help. Thank You

Clear Cookies & Cache
* https://support.mozilla.com/en-US/kb/Template:clearCookiesCache
Clear the Network Cache
* https://support.mozilla.com/en-US/kb/How%20to%20clear%20the%20cache#w_clear-the-cache
Reload web page(s) and bypass the cache.
* Press and hold Shift and left-click the Reload button.
* Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
* Press "Cmd + Shift + R" (MAC)
Troubleshooting extensions and themes
* https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes
Check and tell if its working.

I cannot open any attachments in hotmail when using firefox 4 beta

I cannot open any attachments in hotmail when using firefox, but had no problems with the attachments when using safari. I much prefer using firefox and don't want to have to change.
Can anyone help please?

Same here, firefox cannot open any attachment, the page simply refresh itself or perhaps its not refresh but some kind of ajax. But NOTHING happens at all.
Attachment downloads fine if I use IE though.

The ability to Scroll when using Firefox has suddenly stopped but works ok in IE, microsoft apps etc. Help please?

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