The Absence Management Summary does not deliver the whole infoormation

Question

Hi experts,
My client has the follwing problem.
If he look at his absence summary page his Approval status is set to pending for approval, the pencile is set to gray (no update available), and in addition:
The fields: Start Date, End Date, Absence type, Absence category, Duration are all empty (very strange). His supervisor did not got also the request for approval.
Can somebody telling me the reason. I see this situation for the first time. But looking into Person Enter and Maitain i see that the absence days has been reduced accordingly.
Thanks in advance
Mehdi

Answer 1

The fields: Start Date, End Date, Absence type, Absence category, Duration are all empty .
=======================================================
This seems seeded Error . you should raise SR.
Before raising the SR, Check related VO query whether this retruning results or not/
His supervisor did not got also the request for approval.
==================================
You need to check AME rule for this.