The AC adapter cracked

With my iBook G4 the adapter (45W) has cracked? The white outer rim that plugs into the laptop intself has cracked and let the little round light that tells me if my computer is charging to move around and not come out of the computer properly. I do have the apple care protection plan, and appaerntly have another 877 days of service on the plan with this computer. I am not really sure how to get a new one, although the prduct i am looking to replace can be replaced for 60W, and has morbid reviews, I need a new one. On a saturday is there anyway to get through to any of the paale care protection plans help sites?

It would definitely be easier to stop at an Apple store--is there one nearby?
Otherwise, I'm sure you can request service online. I'll see if I can remember where the link was--but look around a bit. It can't be too hard to find....right?

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Why is it that over 60 Complaints have been made to verizon about the razr screen cracking, and there is still no known issue ? Any answers Verizon?

I have taken the privilege of reposting several comments about the droid Razrs MANUFACTURE DEFECT!!!!!! I have highlighted what I felt where key points in each statement. I hope and entice any one with a similar problem to post your story so Verizon will see this is a "KNOWN PROBLEM"... My questions to Verizon are, when does it become a known problem? What does the consumer have to do to convince you, that we are not all liars.. and Is it impossible to think the producer can make a mistake?
Ms.H says:
May 2, 2012 at 5:16 pm
I have had my phone less then a month and now there is a crack running vertically between two points of contact, starting at the exact point where my thumb grips on the left side across to the point where my pinky grips on the right side. I made a phone call last night, set my phone down and out of nowhere a crack appeared on the phone. I have been researching the problem and found out it is much more common than not. Verizon will not do any thing to help and I am not willing spend $100 on an insurance claim for what I believe to be a manufacture defect. They need to take ownership! This is a Known problem!
I am currently fighting to prove my phone had a manufacture defect. I am sending it in to motorola accompanied by my own testimony also with links and statements of other people I found online with the similar problem. I have also contacted Corning asking them if their is any truth behind the articles I read, stating that due to the cutting process of the glass it automatically has microscopic fractures on the edges which are prone to crack with pressure on the sides. (Which ultimately would be a manufacture issue!) They should respond within 24 hrs. They will either tell me yes there is truth, They cannot comment, or they might not respond. But I thought it was worth a try, especially to have certified documentation when confronting Motorola who claims to have never heard of this problem… As they tried to tell me today! This is a very frustrating situation and I am tired of Verizon and Motorola always passing the blame onto the consumer. One of Motorola’s sales pitches “THIN NO LONGER MEANS FRAGILE” if thats the case back it up!
Posted on Mar 20, 2012
I had some happy news about 3 weeks ago, when I finally gave up on my Droid X and got a Droid Razr Maxx. I love the phone and the battery life. It actually lasted all day which is awesome considering how much juice smartphones need to stay smart. I sent the old X into the Best Buy shop to be discombobulated and returned. I had my new Razr Maxx for about 2 weeks when the unthinkable happened. A mysterious screen breakage.
I don’t believe most people when it seems obvious they are lying, but after having this happen to me, I now believe most people when they say they don’t know how their smart phone screen broke. These things must be fragile, so it is user beware regarding breaking the Razr Maxx screens. My story is as follows:
Checked the phone for messages/emails before leaving for work. Chilly morning. Go to work. Get out of vehicle. Phone rings while walking to work, and when I get it out it the screen is smashed and broken. I sent it to Motorola and they won’t cover it. They sent it back. It’s a shame the Gorilla Glass more resembles candy glass. I thought I was going to have a long lasting affair with the Razr Maxx and then this happened. If you have had something similar happen, please leave a comment here and hopefully we can prove a trend of the screens failing without abnormal wear and tear.
Lucky for me I have the insurance again on this phone and my Droid X is back and functioning properly while I deal with this new ***. Anyone that gets a smart phone without the insurance is a fool. These things can’t even last through being removed from a pocket.
If you try to send it in to get fixed, please reference this post so they know that this isn’t an isolated incident.
PS – the comments problem is now fixed, so fire away.
60 Responses to “Droid Razr Maxx – Broken Screen”
1.
Andrew Carpenter says:
March 22, 2012 at 3:08 am
I just had a similar situation happen to me!! I have had the Razor Maxx no more then three days…when I noticed this afternoon my screen was cracked!! Not only is the screen cracked, it’s cracked in four areas!! Now, I’m a person who takes extra special care of my phone not to drop it or be rough with it & I get all necessary protective accessories with my smart phone investment. My phone is so new, I am still waiting for the protective accessories to come in the mail!! All I know is my phone was in my car in a GPS holder, I drop off some of my clothes to the dry cleaners & low & behold while driving back I notice my screen is cracked in multiple areas!! Iwent to Verizon to argue my case that I didn’t do anything abnormal to cause the screen to be cracked. They said their was nothing they could do!! I was planning to call Motorola tomorrow, but after reading this post that may be futile. I just can’t believe that this “Kevlar Gorilla Glass” cracked like peanut brittle!! Of course I have insurance on this phone & I can file an insurance claim & get another phone, but I believe I shouldn’t have to pay for something that I didn’t cause!! I really think their has to be some sort of defect with the glass for this phone…
2.
Johnny Z says:
March 22, 2012 at 9:05 am
Our only hope is that everyone with this problem leaves a message here and we can take it to Motorola as proof that their phone is defective and it isn’t abuse that caused the screens to crack.
Sending the phone back to Motorola will just cause you to be without it for over a week.
3.
Andrew says:
March 23, 2012 at 11:04 am
I just switched from X2 to Droid Razr yesterday. Today was my first day carrying it. Had it in my back pocket while walking on the production floor. Apparently bending down was too much flex for it. Didn’t notice it until just now. So mine lasted approximately 3 hours before breaking. Sucks since I really like the Razr. I don’t want to go back to 3G, but at least my X2 was robust.
4.
Johnny Z says:
March 23, 2012 at 12:53 pm
@ Andrew
That really stinks man. Hope you have the insurance. And really, if a phone can’t handle being in a pocket what good is it? I do really like the phone, but hate it’s brittle nature and can’t recommend it unless they fix that aspect of it and take care of customers that are getting hosed like us.
5.
Steve K says:
March 24, 2012 at 12:51 pm
Just received a droid Maxx yesterday and one large crack from top right down the entire screen to the bottom in less than 24 hours. It is my sons. Not exactly sure what happened but he said it wasn’t dropped or anything. He had the original droid for over 2 years w/o any issues. All my other 5 droids never had trouble, droid 1, droid 2 global and droid 3′s.
6.
Johnny Z says:
March 24, 2012 at 9:49 pm
I’m getting one person a day leaving comments about similar situations here. But of course, it couldn’t be Motorola that is wrong here, it has to be the lying customer base abusing their faultless equipment.
7.
Alindner says:
March 26, 2012 at 9:39 am
I had my Maxx for barely a month, most of which was it still in its box as i hadn’t transitioned over to it. I’m not sure if the “Cracks” in my phone are the same as all of you sound like its a visible crack. Mine i noticed is when the phone has light coming through from the back (such as when the flashlight app is on) i see a cluster of cracks in the top left corner and then additional cracks/marks throughout the screen. I went to verizon and they tried to tell me that its the type of screen that it is and the they had seen it before….which is crap since there is no logic to that and my brother has a maxx as well without this issue…sounds more like bad manufacturing.
8.
Andrew says:
March 27, 2012 at 1:25 pm
Update on my phone – turns out it is the actual video screen that is cracked, not the gorilla glass. So you can’t feel any of the cracks, but the screen still doesn’t work. The phone is still functioning, but there is no way to interface with it. Since mine is purchased through my corporate account, it may be replaced at no cost. However, if so, I imagine that will not be the norm.
9.
Alanna says:
March 28, 2012 at 1:31 pm
Ive had my Razr Maxx for a month. I have the Otterbox protector on it. It just dropped on the ground and the entire face is shattered. ugh. I just switched from the Droid 2. I dropped that sucker almost every day and the screen NEVER cracked.
10.
Chris says:
March 28, 2012 at 9:43 pm
I have had my Maxx for exactly two months to the day when I was sitting eating lunch when my phone fell off of my lap onto the floor. I pick it up to find a hair line crack on my screen which no longer functions. (I had a screen protector and a phone case on my phone while this had occurred) Luckily I had insurance. I have called Motorolla and got nowhere and the best reccomendation that Verizon could give me was to call Asurion. My previous phone was a Motorolla Devour which is ancient. I’ve had it for roughly 4 years and dropped countless times. I don’t understand how the screen on a 4+ year old phone is alot tougher/better than the supposed “upgraded” glass screen.
11.
Larry says:
March 29, 2012 at 5:36 am
Mine cracked and went blank yesterday (3/21/12) for no apparent reason other than having it in my pocket. Thought this was supposed to be a tough phone. Don’t have the insurance since I am not rough with my phones and over 15 years have never damaged a phone. Guess I’m screwed.
12.
Gary says:
March 29, 2012 at 3:08 pm
Ok. Add me to the list. Got the Razr Maxx for my son and the screen lasted 4 DAYS! Now it has a nice crack across the middle. No abuse. I know for certain he does baby his phone and really loved this one. Now he’s heart-broken. Whole family has various Motorola Droids. None have had any problems. 4 days? Didn’t get the insurance since never really needed it before. To say I’m angry is an understatement.13.
kim says:
March 29, 2012 at 5:25 pm
I too am having the same problem. I have had my new droid razor maxx for only 13 days. I woke up this morning, turned my phone on and saw multiple cracks all over the glass screen. I did not drop it, sit on it or hit it on anything. I went to Verizon wherein they told me I must have done something to cause the cracking of the phone and that all I could do is file an insurance claim (which I have) and pay MORE money on top of the $300 already paid for another replacement phone. I would be more than happy to do that if it was in fact MY fault but it wasn’t. I take care of my personal items and seeing that it isn’t even 2 weeks old I do not feel it is right to make me shell out even more money for an obvious manufacturer’s defect. I have contacted Motorola about their gorilla glass and can only hope that they will rectify this issue. I have been a loyal customer of Verizon and find it very disheartening that they would not fix or replace the phone at no cost to me. I had the original droid for over 2 years with absolutely no problems. Clearly, there is a problem with the manufacture of this phone if so many of us are finding ourselves on this website writing about the same issue.
14.
Johnny Z says:
March 29, 2012 at 10:31 pm
If you guys get anywhere with Motorola regarding the broken screen issue please let us know. Until then, I suppose we can continue to stockpile similar happenings here and then try to move forward as a group. Power in numbers, and thanks for sharing everyone.
15.
kirk says:
April 1, 2012 at 2:24 pm
Ive had the razr maxx for six weeks. While using the phone, i ended a call. Pressed the homepage button and the glass shattered in my hand . The phone has never been dropped, impacted by anything or otherwise misused or handled roughly or improperly. Ive taken the phone to 3 different Verizon stores and got the same replies that ive aeen written here. I also contacted Motorola and got a very unwelcome runaround. I sent them an email today demanding contact information for the president of Motorola. I have insurance and have filed a claim only to be told by Asurion they have no razr maxx’s in stock and i will have to wait. This has been a circus! I have insurance in case of accidental damage. This was not accidental damge, its a manufacturer defect in the glass. I was treated so poorly by Verizon and Motorola that i will now not let this go. Why should i have to pay an insurance deductible six weeks after i bought an already expensive phone because of a manufacturer flaw? When i get my new phone i will be happy to send this phone to someone who can forensically identify what ive told motorola and verizon. The glass shattered through NORMAL use.
16.
Cath says:
April 2, 2012 at 8:20 pm
Got my Razr Maxx 6 weeks ago. Dropped it yesterday and the screen shattered. I don’t have insurance as I have never damaged a phone before. My prior phones have all survived my 8 year old as well. Seems really questionable that this product is so delicate. I got no where with the store in when questioning the quality of this phone.
17.
Jordan S says:
April 2, 2012 at 9:39 pm
Same story. I baby my Maxx and have never dropped it. I was driving and set my phone on the passenger seat (it did not move). I get home, put it in my pocket and go inside. Take it out a few minutes later and the LCD screen had cracked (not the glass) near the SIM card slot. Only thing I can think of is I put some pressure on it when I put it in my pocket but nothing more than what I’d consider normal. If you didn’t get the insurance Verizon just did open enrollment on their website for anyone who still wants it. I don’t know if it ended yet.
18.
Jimmy says:
April 3, 2012 at 1:33 am
I have had my maxx for 6 weeks. I protected it with an otter box case, but only to be disappointed when it feel from my work desk on to CARPET and shattered my screen. Called Motorola got nothing accomplished they really don’t care about their customers. And Asurion has been trying to get me to down grade it seems like to me this phone was put on a pedelstal for its greatness when it was cheaply made not great screen wise. Never had this problem before with any my other droids smartphones. I am highly disappointed, and very angry. I really hope the problem with this phone reach the right source to escalate it so that something can be done about it.
19.
Clancy says:
April 3, 2012 at 4:02 pm
Got my razr maxx. dropped it ONCE on carpet and it shattered the entire screen. major cracks everywhere. spend 300 bucks plus now repair because i didn’t get insurance. unbelievable. I feel you all.
20.
Adam Stanner says:
April 4, 2012 at 12:34 pm
I had the same thing happen to me. I have the original Droid Razr. I have had it for a little over 3 months. It was sitting on my kitchen counter when I noticed a crack in it. It has NEVER been dropped. There is a small parabolic crack right over the SD/SIM card door that can be felt, and another from the top edge of the SD/SIM card door across the face that cannot be felt. Everything still works though. It seems to me that the SD card door is the weakest part of the frame and the phone probably flexed there slightly cracking the glass. I guess gorilla glass and kevlar don’t mean a thing. I otherwise love the phone but if it can’t stand up to VERY gentle handling I don’t know what to do. I do know that my next phone will NOT be a Motorola/Google debacle. I am all about open source and the Android OS but the OS doesn’t really matter if the hardware can’t stand up to LIGHT everyday use. It is a shame when my last phone, yes up until a few months ago, was the original Razr flip phone. That thing was awesome. I have carried an Apple iPod around without a case for two years and it has not a single scratch on it. Guess my next phone will be an Apple iPhone 5 LTE or whatever name they decide to give it.
21.
Janet says:
April 4, 2012 at 6:40 pm
I have had my Razr MAXX for almost two months now. I put Pandora on jumped in the shower, got out of the shower to discover my screen was cracked from the inside. Phone is now completly useless. I also called Verizon who claims they have NEVER heard of this issue…Even though it happenend to my brother in laws phone the day before. He was within his 14 day window so his was replaced. I now have to go through insurance claim..kicker line is they want me to take a down grade as well…they say they dont have a phone to replace it with. Why do i pay insurance then? Dealing with Motorola as well, but they are acting the same way as Verizon. I was upset to pay my deductable after all the money I already paid, but my thing is, are we gonna have to pay 99.00$ every two months?
I seen on another blog that whats happening is the phone gets hot from NORMAL useage…due to the size of the Razr and MAXX the battery swells and creates pressure causing the screen to …yup you guessed it CRACK…so irritating.
22.
Johnny Z says:
April 4, 2012 at 9:08 pm
@ janet
That is interesting. The phone battery expands when hot and it has nowhere to expand to…??? I wonder if not having any way to remove the battery without tearing it apart makes that happen more…
23.
Dave says:
April 5, 2012 at 12:03 pm
Dropped my RAZR MAXX last night at home. It hit my soft shoe and the carpet. When I picked up the internal screen was cracked/smashed in multiple places. In the first week or two I had it, I had actually dropped it in a parking lot. A little nick on the corner, but fine. When I drop it on something soft, the screen shatters. The external gorilla glass is fine, but internally it looks like somebody beat it on a rock. Definitely an issue.
24.
Charlie says:
April 5, 2012 at 12:52 pm
Had my phone 2 hours, never dropped. Screen cracked on inside. Verizon store says physical damage cannot replace. Are they kidding me? Had it in pocket so I must of sat on it is what the guy said. I’m at store right now writing this from a display phone, I’m so fikg ****** . Had my Motorola x for years never had a problem. Don’t buy this phone, obvious corporate Motorola rushed this phone to public.
25.
Chris says:
April 5, 2012 at 2:50 pm
Had phone 5 days, nothing happened to it. Finished a call, put phone on counter and screen cracked. Verizon says can’t replace and have to pay insurance deductible because it’s damage not a defective product. Motorola says 5-7 business days after they send a label (up to a few weeks without a phone??) to determine IF it was defective or damaged. Then defective phones are repaired–”we don’t exchange products” What a racket!
26.
Jerry says:
April 7, 2012 at 4:17 pm
I had my phone 1 week and I dropped in from about 2 feet and the screen was shattered in 2 places. Very cheaply made screen for sure.
I have dropped many other phones with no problems
27.
James says:
April 8, 2012 at 11:04 pm
wow, guess Im not the only one,huh. I was so loving this droid for three days, but I dropped it. I could have dropped a drinking glass 1.7′ to the dirt would not have broke,, this thing shattered, done, completely over. Didn’t get insurance,,lol dam.
Didn’t get insurance because had last two droids til contract ran out got free upgrade, thats two year per phone without a scratch this max looks like I taped a few firecrackers onto screen and blew it up. Maybe they need to design a replacement we can just snap a new one on ourselves for 10 too 20 bucks and we all would be mo happy:)
28.
Mike says:
April 9, 2012 at 8:12 am
Yesterday, I got a phone call at an irritating time and kinda smacked my phone with my fingers and it slightly cracked something inside. The screen is blank and won’t come on. I can’t believe I broke it with the tips of my fingers.
29.
Aaron says:
April 9, 2012 at 9:15 am
Mine is already broken but if someone had a video of it charging every time they might catch it breaking on its own. Publish that and save us all.
I never dropped my Maxx and does not show a single scuff, I believe the screen broke from internal pressure from a hot li-po battery.
30.
Jeff says:
April 9, 2012 at 8:11 pm
I had my phone for four days. It fell out of my pocket while having lunch. No crack then. Had a long phone call later that night, when I was done there was a crack in the glass. Verizon wouldn’t do anything.
31.
Todd says:
April 10, 2012 at 10:27 pm
My son had this phone 6 weeks dropped it the glass shattered. Luckily we had insurance on the phone, got a replacement less than a week ago, dropped it on the carpet tonight and the glass shattered. Called Verizon and they said they have had no prior complaints of glass breakage. The Gorilla glass obviously isn’t what they say it is! Just a piece of JUNK!!!! Don’t waste your money!!!!!!!
32.
Chris Jacobs says:
April 11, 2012 at 2:19 am
Had my maxx for about two Weeks, woke up today to a cracked screen. About five min ago as I was holding it on Facebook I heard and felt it crack again! I haven’t dropped or banged it around at all.
33.
miriah overbey says:
April 11, 2012 at 9:55 pm
I too, have had similar problems. My phone just mysteriously cracked. I’ve never dropped it, and it has an otter box…and it still cracked. Bunch of crap. :-(
34.
krista says:
April 13, 2012 at 1:35 am
I had my new Razr for eight days when I noticed a crack in the screen. The crack goes all the way thru the glass to the bottom of the phone. I did not drop the phone or do anything that would damage it. I was taking extra special care with my new phone. I contacted customer service via email. They told me to get insurance and then file a claim. I did that and of course the claim was denied because the damage occured before I got the insurance. It is an unethical business practice for Verison Customer Service to have told me to do that. After getting the insurance, filing a claim…it was outside the 14 days I had to return the phone. The first service rep I spoke to should have told me to return the phone right away, instead I was told to file an insurance claim. I have emailed with 4 different service reps from Verizon and they keep suggesting I file a claim even though I have explained that I did file a claim and was denied. I am very disappointed with Verizon’s customer service.
35.
Amy says:
April 13, 2012 at 5:15 pm
On April 11th, I followed my normal morning routine. I removed the phone from my end table and its charging cable, and placed it in my purse. I then walked from my home, approximately 50 – 75 feet to my car. When I arrived at my car, I placed my purse on the passenger seat, and got into the car. Upon removing the phone from my purse to make a call, I saw that the screen had a small crack in it. The crack begins/ends right at the location of the power button, which must be pressed each time that the phone is to be unlocked/activated for use. I state this simply because it could be considered a ‘stress’ point, and perhaps have some bearing on how the phone may have been damaged. It should also be stated that this same routine had been followed for the previous 7 days since I purchased the phone. The phone was not being subjected to any treatment that would fall outside of what one would consider normal use. This is the same routine I have followed for years, with several other phones, including a BlackBerry Curve and a Sanyo Katana. Each of which I maintained service on for approximately 2 years, to the best of my recollection. I mention each of these phones specifically because unlike most ‘clamshell’ style phones, the Katana has a small exposed screen and the Blackberry has a fully exposed screen. Neither of them have any cracks to their screens, and even the scratches to them are minimal. This Motorola Razr phone is advertized to have ‘Gorilla Glass’ which while not unbreakable, is supposed to withstand quite a bit of stress. One website (I believe Corning or Motorola) indicates that the breaking point is around 121 pounds of pressure. I believe that there was a defect in this single particular piece of equipment (that may or may not be a singular incident) that caused it to break under normal use. It is also my belief that even if there is no current record of a ‘known issue’ with this product, it stands to reason that someone has to be the first to have the problem before it becomes a known issue.
36.
lane says:
April 13, 2012 at 9:07 pm
Phone falls from car seat to car floor..carpeted, 18 in fall , screen cracked! Unbelievable! ! ! ! ! !
37.
Cameron says:
April 14, 2012 at 12:54 pm
Had this phone since early February. It is the best phone I’ve ever had. It has survived absolutely horrible drops. down stairs, onto solid concrete (multiple times, I work in a warehouse.) It has been stepped on. It has been rammed or bumped into table edges while in my pocket (glass facing out). Not a single time did it crack. I went to band practice last night and it was sitting on my guitar bag. I put it in my pocket to go home, then I pull it from my pocket after I get home and the gorilla glass (NOT THE LCD) is cracked right next to the earpiece. It is shattered and there are cracks leading down the screen.
I called Motorola. They want $160 plus tax, which makes it $177, plus shipping to and from Texas. No doubt going to add it up to $200. That is 2/3rds of what this phone cost me. Called Verizon, no help, they were surprised that the actual gorilla glass shattered. I did tons of research on replacing the screen. Most of the time you need to purchase the digitizer (gorilla glass screen) AND the LCD. If you are really skilled and have nimble fingers and a clean work environment, I have learned you can replace just the digitizer. But it is pathetic that the gorilla glass had a nasty shatter, not crack, but SHATTER and the LCD works fine.
I have called numerous cell phone repair places. And they have given me the estimate of $220-250. This is absolutely ludicrous. I might as well buy a new one. Be this a warning to all people who buy this phone. This phone is amazing, when it works. But please do NOT skip out on the insurance. The most you will have to pay with it is $100. Do not make my mistake. Do not rely or trust the Gorilla glass.
Motorola is so very much designed to scam its customers. Physical damage voids the warranty. Are you kidding me? The most common problem, voids the warranty. And it must always be the customers fault. No, nothing goes wrong in manufacturing. Nothing. I will suck it up and probably use it with the cracked screen until Motorola gives me a better offer or I just cant stand it anymore and just get the f***ing repair. It makes me grit my teeth that Motorola offers the lowest price on screen repair.
38.
John says:
April 15, 2012 at 8:02 am
My 3-month old Razr screen cracked (never been dropped) when I had the audacity to press the lower left button with right hand while holding in my left. Apparently, the “Gorilla glass” is not designed for the rigors of, you know, using the thing like a phone and pushing buttons. Store basically called me a liar and told me not to bother sending it in, they’d send it back. I plan on a claim (probably arbitration, since they usually make you sign away your right to sue). I’ll see how it goes. This phone felt for three months distinctly like a beta version they rushed to market in time for holiday shopping season.
39.
John says:
April 15, 2012 at 3:35 pm
As a follow up to my prior post, the Verizon agreement says you can either arbitrate or pursue in small claims court. There is a dispute resolution form on verizon’s website you can use to initiate the process. I’ll try to come back and weigh as I navigate the process with thoughts/issues.
40.
Kereen says:
April 16, 2012 at 9:31 pm
I’ve had this phone for just over two weeks. I was pushing some icons up to trash and the screen cracked – I now have a nice thumb-sized crack near the power button. As with everyone else, Motorola and Verizon decided there was nothing they could do other than charge me more money. Glad to know that the $$$ I spend on a cell phone account means nothing to them.
41.
chupper says:

My daughter has had her Razr for about 9 months now. About two weeks ago she picked up her phone in the morning on her way to school when she noticed two cracks, both starting at the camera lens. One goes completely to the bottom and the other goes sharply to the side. She has never dropped it and me and my husband went over it with a fine tooth comb. We looked under a magnifying glass and could no find any reason for the glass to crack. Not one ding, scratch or bang. Our daughter really takes good care of her stuff, but we still wanted to make sure before we sent it in for repairs. Well we did and we got a reply from Motorola with a picture of the cracks saying this was customer abuse and that it is not covered under warranty. Even though they did not find any physical damage to back it up. Well I e-mailed them back and told them I did a little research and found pages of people having the same problems. Well I did not hear from them until I received a notice from Fed Ex that they were sending the phone back. NOT FIXED!!! I went to look up why and guess what there is no case open any more for the phone. It has been wiped clean. I put in the RMA # it comes back not found, I put in the ID #, the SN# and all comes back not found. Yet a day earlier all the info was there. I know there is a lot more people like me and all of you, but they just don't want to be bothered so they pay to have it fix, just to have it do it again. Unless they have found the problem and only fixing it on a customer pay only set up. I am furious and will not be recommending this phone to anyone. And to think I was considering this phone for my next up grade! NOT!!!!

My 2008 Macbook only charges when it's sleeping. When it's awake, the MagSafe adapter blinks green on and off. I've cleaned the connectors and the problem is still there.

This is a recent problem, only since I updated the last security update from apple has this been happening. No matter where I plug the laptop in (as in, no matter the power source), the magsafe adapter glows green like it's going to charge, that lasts roughly a second and my mac behaves as if it's going to charge (different status bar indicator and brightness jumps).. aaand then the green light shuts off completely, mac brightness & status indicators go back to normal. Then the light comes back on, then shuts off, rinse, repeat. When I put the mac to sleep or shut it down completely, then plug the magsafe in, it works and charges just fine. But then the second I wake the mac up, the orange charge light shuts off and it goes into the green light loop again. Weird issue, just putting it out there to see if anyone's had that happen before and can offer tips. I've tried resetting the SMC and removing the battery when it's shut down, btw. Halp!

Hello brixton81,
Thank you for providing so much information about what you are experiencing with your MagSafe adapter. I recommend reviewing the article below to troubleshoot this issue. You have already gone through some great troubleshooting steps, some of which are in the article, and you can skip those since you have already taken them:
Apple Portables: Troubleshooting MagSafe adapters
http://support.apple.com/kb/ts1713
Thank you for using Apple Support Communities.
Best,
Sheila M.

Does anyone know how to connect an older 20" cinema display with the (ADC) adapter end and connect it to a MacBook Pro 17" 2008 model (DVI) ?????

Does anyone know how to connect an older 20" cinema display with the (ADC) adapter end and connect it to a MacBook Pro 17" 2008 model (DVI) ?????

I believe you naeed the Apple ADC to DVI adapter.

When I connect my iPad2 to my tv using the AV adapter I can hear sound for everything else except for my movies. I can hear tv shows, music, videos off YouTube, etc. I just can't hear the movies. Any ideas of what may be wrong?

When I connect my iPad2 to my tv using the AV adapter I can hear sound for everything else except movies. I can hear tv episodes, music, YouTube videos, etc. anyone have an idea of how to fix this issue? Thank you for your help in advance.

Just connect the new iPod to your computer and setup the iPod via iTunes (instead of via wifi).
If you want to copy all the infor from an old iPod touch to the inew iPod see:
iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device

Can i connect a "Mini DisplayPort to HDMI Adapter" to my macbook pro and t.v without having to buy the hdmi adapter?

I have a macbook pro 13 inch running on mavericks 10.9.2 and i was wondering if i could just use the "Mini Display Port to HDMI Adapter" and connect it directly from my computer to my t.v? because i see a lot of people on youtube connecting the "hdmi adapter" to the computer first, then connecting a regular HDMI cord to the adapter, then lastly to the t.v........ Does it make a difference whether or not I connect a "HDMI Display Port" directly from the computer to the t.v without using a adapter to connect with a regular hdmi cord??? what is the adapter really for anyways???

eric199398,
without knowing precisely which computers the people on YouTube are using, it’s hard to say whether they’re taking unnecessary steps or not. You should be able to connect the Mini DisplayPort side of a Mini DisplayPort to HDMI adapter to your Thunderbolt port, and connect the HDMI side of the adapter to your TV’s HDMI port.

HT2792 Just purchased from an airport store the MagSafe Airline Adapter so I could use my MacBook Air on a long haul flight. But, the airline adapter plug doesn't fit the socket. Am I missing something?

I purchased at the airport last week before a long haul flight the MagSafe Airline Adappter so I couod keep working on the MacBook Air without fear of the battery running out before I had completed the necessary work. The shop assistant assured me the kit worked on all planes but......the socket on the flight, both outbound and inbound, was the normal female 2 pin/3 pin socket that I used to use for my old thinkPad. What am I doing wrong? Am I missing something obvious here
Thanks for any help you can offer.
Geoff

Hi CaptFred,
Thanks for taking the time to respond. I understand your point and have indeed separated them. Since sending the message I have visited the Apple Store to check the picture of the accessory in case I was missing something and I wonder if I am missing the 20mm adapter but, over and above that, I just dont see the right size/shape empower port socket in the plane seat, only the traditional 3 pin/2 pin sockets. I wonder if the salesman was selling me a pig in the poke because the Apple Store also says that it fits some commercial airlines whereas the salesman told me it worked in all flights. I suspect I will need to go to the airline companies direct to see which planes have this particualr Empower port. In the meantime I am tempted to ask for my money back. Geoff

I had an accident with my ipod. i did not know that; nowadays, the warranty does not cover my ipod if the screen is cracked. but now the battery is not working. the warranty does help me for something??

i want help, not the same comments that i will not be helped. i admit my fault as the owner that i had the accident, but i believed that i was secured with my warranty. otherwise i would ha decided to do not have it if i was going to be the one paying to be fixed... how can i still trust Aplee Corp if the are not helping me with a devise that i paid the price that they decided giving me a warranty to be sure that i am secure while i use my devise. now i would like to know if i can have a refund of the warranty because i am looking for a different way to fix it because i have to pay and pay. but i paid for this situation and i had such assintance leaving me aside telling me that i am hopeless and also that i have to pay more and more.
ir does not work like that. i feel bad being treated like that.

angelferuz wrote:
nowdays, the warranty does not cover my iPod if the screen is cracked.
It never - ever has. The manufacturer's warranty covers you against faults due to manufacturing. (So if the screen did crack due to a manufacturing defect, Apple warranty would cover it, BUT - Apple would be aware and would be able to identify the cause of a cracked screen due to manufacturing defects, so ...)
Since you did not want comments telling you what you don't want to hear, you should condsider yourself lucky that you have any replies to this post. Sometimes, the truth hurts.

My Macbook Pro goes to sleep when I connect the magsafe adapter.

Hi, if I am using my MBP on battery and then 1) close the lid to put it to sleep, 2) later connect it to the magsafe and then 3) try to wake it up (in that order only, and more frequently if in the login screen), it powers up for a second then goes back to sleep. Not always but frequently. It takes about 10 seconds to power down, and then once asleep, it takes about 5 seconds before it will wake up again. After that, everything is fine. My only workaround seems to be to wake the computer first, wait about 10 seconds and then connect the magsafe. Has anyone else experienced this? I never noticed this before I upgraded to Mountain Lion.

This very well could be the same issue as below. Please read the full copy of the post and see if the behavior matches. What's happeing is that if you have this update installed, whenever you plug or unplug the power adapter to the laptop, the system will wake from sleep and then go back to sleep if the lid is closed. What you're doing is plugging it in which causes it to wake up, then when you finally open it a couple of seconds later, you're catching it as it's going back to sleep and once it does that it then sees that you opened it and wakes back up again. Either plug it in and wait for that wake/sleep and then open it or open it and then plug it in.
Post about the problem in detail:
This is a problem with all 2012 MacBook Pros that have applied the update DL1609 via Software Update. This update is called MacBook Air and MacBook Pro Update 2.0. The only fix that exists for this is to reinstall OSX and just not install this update when it shows in the available updates list in the AppStore. Just hide it until this issue is fixed by Apple.
If your OSX 10.8.2 version is anything after version (12C60) then you will have this problem. The problem is as follows. With the system asleep with clamshell closed, plugging and unplugging the power cable causes the system to wake up and go back to sleep. Additionally, leaving the system plugged into power for over 4 hours will cause the system to go into hibernation, but only when plugged in. If it's not connected to AC power while sleeping for that long, it will not enter hibernation.
Please call Apple and complain about this problem. I have been working with them for over a month and a half trying to get them to fix this and it's a major hand-holding process because they didn't initially understand the issue. Add to that the fact that they insisted that this problem doesn't exist and it just made it that much harder to get them to see the issue.
You need to call them AppleCare and let them know you're having this problem. Along with that, email the rep you're working with links to every Apple Support Forum thread you can find on this. Trust me, there are several with this same exact problem.

Stop the sleep blinking light in lenovo g-470, whining sound from the power adapter , HEEEEEELP !!!

Hi, hope anyone can help me.
I own a lenovo b560 and a g470, the sleep light will blink when I go to sleeping mode, anyway the problem is not the light, the problem is the whining sound it produces the power adapter when the light start blinking, in both machines I hear that whining noise, but in the g470 is much louder, I don´t know if this is because I have a faulty adapter or something, the strange thing is that both adapters make the noise when I sleep the laptop, when I turn off or hibernate the whining sound disappear.
Also, I notice that the whining sound alternate in 2 types of sounds, one is high in pitch and the other lower, the high pitch is when the blinking light turn on when go to sleep and the lower pitch of the sound is when the light go off, and that is repeating until I resume the laptop, it´s very annoying, especially when I´m in a quiet room.
So my theory is that maybe somehow I can turn off the blinking light when the laptop goes to sleep and then maybe the whining sound will go away, but I don´t know, it´s only an a idea.
Any help will be appreciated.
Thanks !
Solved!
Go to Solution.

I can really understand your pain with this issue.
Kindly update the BIOS and display driver from the lenovo website then check if the issue persist.
The issue should be resolved after this.
Best Regards,
Tanuj
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How to delete the content of a datatable by the "Database Adapter"

Hello,
i want to delete all entries in a table by a database adapter - like "DELETE FROM table" in SQL. (Oracle SOA Suite 11g SR1, with Oracle DB over JDBC))
When i create a new Database adapter i can select standard functions for "insert, select, delete". The function delete does have the disadvantage, that it needs a input message with the key values of the data entry which have to be deleted, which i don't have and don't want to get.
So i tried the "Pure SQL" mode for the adapter with the SQL string "DELETE FROM table" but this instruction is somehow not commited to the database.
My questions are:
- Is there any commit needed for the pure sql instructions? How is the syntax to write several SQL instructions for one Database Adapter?
- Does anyone have another solution to delete the entries?
Thanx in advance
Tobias

Hi Shishir,
it is a pretty simple example. I think the problem is that the Database Adapter is not commiting.
The BPEL is simple sending an empty message to the adapter which should trigger the SQL execution (See Code below)
The PURE SQL String i'm using is "DELETE FROM table"
Thanks Tobias
<?xml version = "1.0" encoding = "UTF-8" ?>

<process name="BPELProcess1"
targetNamespace="http://xmlns.oracle.com/App_DWH_Prototype/TestDELETE/BPELProcess1"
xmlns="http://schemas.xmlsoap.org/ws/2003/03/business-process/"
xmlns:client="http://xmlns.oracle.com/App_DWH_Prototype/TestDELETE/BPELProcess1"
xmlns:ora="http://schemas.oracle.com/xpath/extension"
xmlns:oraext="http://www.oracle.com/XSL/Transform/java/oracle.tip.pc.services.functions.ExtFunc"
xmlns:xpath20="http://www.oracle.com/XSL/Transform/java/oracle.tip.pc.services.functions.Xpath20"
xmlns:ldap="http://schemas.oracle.com/xpath/extension/ldap"
xmlns:ui="http://xmlns.oracle.com/soa/designer/"
xmlns:task="http://xmlns.oracle.com/bpel/workflow/task"
xmlns:taskservice="http://xmlns.oracle.com/bpel/workflow/taskService"
xmlns:wfcommon="http://xmlns.oracle.com/bpel/workflow/common"
xmlns:wf="http://schemas.oracle.com/bpel/extension/workflow"
xmlns:xdk="http://schemas.oracle.com/bpel/extension/xpath/function/xdk"
xmlns:dvm="http://www.oracle.com/XSL/Transform/java/oracle.tip.dvm.LookupValue"
xmlns:xref="http://www.oracle.com/XSL/Transform/java/oracle.tip.xref.xpath.XRefXPathFunctions"
xmlns:bpelx="http://schemas.oracle.com/bpel/extension"
xmlns:bpws="http://schemas.xmlsoap.org/ws/2003/03/business-process/"
xmlns:ns1="http://xmlns.oracle.com/pcbpel/adapter/db/App_DWH_Prototype/TestDELETE/TestDelete%2F"
xmlns:ns2="http://xmlns.oracle.com/pcbpel/adapter/db/top/TestDelete">

<partnerLinks>

<partnerLink name="bpelprocess1_client" partnerLinkType="client:BPELProcess1" myRole="BPELProcess1Provider" partnerRole="BPELProcess1Requester"/>
<partnerLink name="TestDelete" partnerRole="TestDelete_role"
partnerLinkType="ns1:TestDelete_plt"/>
</partnerLinks>

<variables>

<variable name="inputVariable" messageType="client:BPELProcess1RequestMessage"/>

<variable name="outputVariable" messageType="client:BPELProcess1ResponseMessage"/>
<variable name="Invoke_1_delete_InputVariable"
messageType="ns1:TActIngredientCollection_msg"/>
</variables>

<sequence name="main">

<receive name="receiveInput" partnerLink="bpelprocess1_client" portType="client:BPELProcess1" operation="process" variable="inputVariable" createInstance="yes"/>

<assign name="Assign_1">
<copy>
<from expression="''"/>
<to variable="Invoke_1_delete_InputVariable"
part="TActIngredientCollection"
query="/ns2:TActIngredientCollection/ns2:TActIngredient/ns2:plotNo"/>
</copy>
<copy>
<from variable="inputVariable" part="payload"
query="/client:process/client:input"/>
<to variable="outputVariable" part="payload"
query="/client:processResponse/client:result"/>
</copy>
</assign>
<invoke name="Invoke_1" inputVariable="Invoke_1_delete_InputVariable"
partnerLink="TestDelete" portType="ns1:TestDelete_ptt"
operation="delete"/>
<invoke name="callbackClient" partnerLink="bpelprocess1_client" portType="client:BPELProcess1Callback" operation="processResponse" inputVariable="outputVariable"/>
</sequence>
</process>

I have an iPhone 5 and a PJ205 ipico Handheld LED Personal Projector for Apple iPhone 4. I bought the apple adapter but now need the app. Apple's App Store doesn't have it anymore, where can I get one?

I have an iPhone 5 and a PJ205 ipico Handheld LED Personal Projector for Apple iPhone 4. I bought the apple adapter but now need the app. Apple's App Store doesn't have it anymore, where can I get one?

Hi Chris.
It's asking you for my apple id password. not going to give that out, sorry.
However I did try this projector on my mother in laws iphone 4 and on my old iphone 3. ipico software isn't needed. plug and play any video through standard movie player or camera saved video.
I tried on my girls iphone 5 with the adapter. The ipico software and projector doesn't work on this phone.
Hope this helped you. Better to buy a used iphone 3 or 4 and use it for video storage.
I also found that the battery on these projectors are a joke (30-60mins max). I rigged a longer lasting battery on the outside and keep it plugged in while using. This doesn't charge the phone though so I replaced the battery in the old iphone 3 and now get at least a full length movie from it. Great in bed projected onto the ceiling.
William
From: Apple Support Communities Updates <[email protected]>
To: blackyam <********@yahoo.com>
Sent: Tuesday, January 13, 2015 4:36 AM
Subject: https://discussions.apple.com/iPhone Accessories - I have an iPhone 5 and a PJ205 ipico Handheld LED Personal Projector for Apple iPhone 4. I bought the apple adapter but now need the app. Apple's App Store doesn't have it anymore, where can I get one? https://discussions.apple.com/f9xu1m-7t1g5-gcrif
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Chris has posted in the iPhone Accessories community.
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I have an iPhone 5 and a PJ205 ipico Handheld LED Personal Projector for Apple iPhone 4. I bought the apple adapter but now need the app. Apple's App Store doesn't have it anymore, where can I get one?
blackyam...thank you for the ipico software. When I try to authorize my computer for it it says that I need to fill in the password for *******@yahoo.com. I can't seem to get it to work with my email and password. Do you know anything about this or do you know *******@yahoo.com's password?thx, Chris
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