The acrobat reader that is running cannot be used to view PDF files in a browser

The subject says it all. I'm unable to open a link to a pdf file.
I'm using Mozilla on a Win 2000 machine.
Version 8.1.2 worked fine. I see some people have reverted back to this version. Is that the only fix?

"The Adobe Acrobat/Reader is running can not be used to view PDF files in a web browser. Adobe Acrobat/Reader version 8 or 9 is required. Please exit and try again."
Here's the simple solution:
1. Open Adobe 9
2. Select Help on main Toolbar
3. Select "Repair Adobe Reader Installation"
Yes, but make sure that all previous versions of Acrobat and Reader have been removed from your computer.
I had on Vista Acrobat Reader 5 and 9 because sometimes was problem with printouts in duplex on Acrobat Reader version 7,8 and 9.
You can have more then one version of adobe reader on your computer.
I had to uninstall this Acrobat Reader 5 and select Repair Adobe Reader Installation on Adobe Reader 9.3.3 version.
Success.
Michał

Similar Messages

  • Why do I receive this message? The Adobe Acrobat Reader that is running cannot be used to view PDF files in a browser. Please exit Adobe Acrobat Reader and your web browser and try again.

    The Adobe Acrobat Reader that is running cannot be used to view PDF files in a browser. Please exit Adobe Acrobat Reader and your web browser and try again.
    == This happened ==
    A few times a week
    == Early this year

    See these KB articles:
    https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox
    https://support.mozilla.com/en-US/kb/Opening+PDF+files+within+Firefox

  • When I try to open a PDF file, I get "The Adobe Acrobat Reader that is running cannot be use to view

    When I try to open a PDF file I get this message:
    "The Adobe Acrobat ?Reader that is running can not be used to view PDF files in a web browser.  Adobe Acrobat/Reader version 8 or 9 is required.  Please exit and try again.
    I have downloaded the Adobe Reader 9.2..... but I still get this message????
    Why do I keep getting this message?
    Thanks for your help..
    Cindy

    Uninstall Reader. Use the Microsoft Installer Cleanup Tool. They try re-installing Reader 9.2

  • AdobeAcrobat/Reader that is running can not be used to view PDF Files in Web Browser...what do I need to do to fix this..

    I just got Windows 7 and have been having problems since loading it. Most of my drivers only go to Vista and don't recognize 7.
    I have trying to download some manuals from their website
    and keep getting this message; Adobe Acrobat/reader that is running can not be used to view PDF files in Web Browser.

    Could I suggest a workaround for PDFs until a solution is posted? Open them directly in the Adobe application rather than in a browser tab.
    In your Adobe application(s), go to:
    Edit > Preferences > Internet
    Then uncheck "Display PDF in browser"
    (There are very few sites where having PDF integrated is really beneficial.)

  • Unable to open .pdf in Firefox 3.6.8 with Adobe Reader 9.3.3 installed. Error message is "The Acrobat/Reader that is running can not be used to view PDF files in a web browser."

    I am unable to open a PDF file in Firefox 3.6.8. Adobe Acrobat Reader 9.3.3 is installed. I get the error message "The Adobe Acrobat/Reader that is running can not be used to view PDF files in a web browser."

    You can get that error if there is still an old Adobe Reader plugin in the plugins folder in the Firefox program folder.
    C:\Program Files\Mozilla Firefox\plugins\nppdf32.dll
    See also http://kb.mozillazine.org/Adobe_Reader

  • Reader 9.2 - "can not be used to view PDF files in a web browser"

    Hello,
    I recently deployed Adobe 9.2 within our organization. I used the Adobe Customization Wizard 9 to transform the install set, and selected the "Display PDF in Browser" option as default.
    When opening a PDF linked from a web URL, we get the message: "The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser. Adobe Acrobat/Reader version 8 or 9 is required. Please exit and try again." This occurs under IE8 and IE6, in both Windows XP SP2 and Windows 7.
    If I launch Adobe Reader and unselect "Display PDF in Browser" in preferences, PDFs open normally.

    I think I have discovered the answer to my own question!
    I have disabled Adobe Reader plug-in, and can now see PDFs in Chrome.
    (Steps: Chrome Menu, Settings option, Click Advanced Settings link, then Content Settings button, then select Disable Individual Plug-Ins, and a list of plug-ins is offered to enable or disable).
    I then get a different result depending on whether or not Chrome PDF viewer is enabled - with it enabled I see the PDF document in Chrome, or with it disabled then the option is offered to download it, but either way I can get it it via Chrome without having to run Internet explorer in another browser window.

  • Error message: this adobe acrobat/reader canot be used to view PDF files in a browser

    Problem occurred in Firefox 18.0.2 when a "sign" ID was created in Acrobat 9.5.3 (under Win XP). When sign ID was deleted, now viewing PDFs was enabled, but when printing of viewed PDF was attempted, again got the same error message.

    I have just downloaded V.19.
    PDF is included
    For the moment i would like to turn it off

  • Acrobat plug-in. I get this when try to opem. The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser. Please exit Adobe Acrobat/Reader and exit your Web Browser and try again. Don't problems w/ Internet Explorer-

    Acrobat plug-in.
    The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser.
    Please exit Adobe Acrobat/Reader and exit your Web Browser and try again.

    See if you can find a NPPDF32.DLL files in the Firefox program folder (C:\Program Files\Mozilla Firefox\)
    You can see the installed plugins on the about:plugins page.
    * http://kb.mozillazine.org/about%3Aplugins
    You can set the pref plugin.expose_full_path to true on the about:config page to see the full path of plugins on the about:plugins page.
    It is best not to leave that pref set to true as it exposes that full path to web servers, so reset that pref to false after you are done with the about:plugins page.
    You can open about:plugins and about:config via the location bar, like you open a website (about: is a special protocol to access some build-in pages).
    If you get a warning when opening the about:config page then you can confirm that you want to continue.
    See Manually uninstalling a plugin:
    * https://support.mozilla.com/kb/Troubleshooting+plugins

  • Cant open pdf file ..it says....the adobe/acrobat reader that is running can not be used to view PDF files in a web browser. please exit adobe/acrobat reader and exit your web brouser and try again

    cant open pdf file ..it says....The adobe/acrobat reader that is running can not be used to view PDF files in a web browser. please exit adobe/acrobat reader and exit your web browser and try again

    -> [[Troubleshooting extensions and themes]]
    -> Clear Cookies & Cache
    * https://support.mozilla.com/en-US/kb/Template:clearCookiesCache
    -> [[How to clear the cache#w_clear-the-cache|Clear the Network Cache]]
    '''Plugins Updates'''
    Your Flash plugin is quite older. You need to update it.
    * Adobe Flash Player 11.0.1.152 (3.59 MB)
    * http://get.adobe.com/flashplayer/
    Your Java plugin is quite older. You need to update it.
    * Java Version 6 Update 29
    * http://java.com/en/download/index.jsp
    * [[Using the Java plugin with Firefox]]
    -> Update All your Firefox Plugins
    * https://www-dev.allizom.org/en-US/plugincheck/
    * http://www.mozilla.com/en-US/plugincheck/
    '''When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)'''
    Check and tell if its working.

  • The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser. Please exit Adobe Acrobat/Reader and exit your Web Browser and try again.OK. I followed the instruction and the problem still persists.

    I got the following pop-up when I tried to open an online PDF file:
    The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser.
    Please exit Adobe Acrobat/Reader and exit your Web Browser and try again.
    I tried many time, and it really doesn't work.
    The plug-in I have is Adobe Acrobat 8.3.0.280

    After I upgraded to Firefox 5, I had the same problem and I did a work around temporarily. I went the tools menu, then Add-ons, then clicked the "Plugins" on the left side (4th one down). I "disabled" both Adobe Acrobat 8.3.0.280 and Adobe Acrobat 10.1.0.536 using the disable buttons on the right side. PDF files now open again. However they are outside the actual browser.
    My guess is that Adobe didn't catch up yet with a new update to work with Firefox or vice versa.
    Hope that helps!
    Michael

  • Chrome - Adobe-Acrobat/Reader can not be used to view PDF files in a web browser.

    I can't view PDF files via Chrome (it works on Internet Explorer but I prefer Chrome)  -  the error below has arisen recently on Chrome, though I can't see what has changed.
    "Acrobat plug-in
    The Adobe-Acrobat/Reader that is running can not be used to view PDF files in a web browser. Please exit  Adobe Acrobat/Reader and exit your Web Browser and try again."
    I have looked through Forum articles on similar errors and have tried the following(text copied from other Forum entries)
    Repair Adobe Acrobat (from Acrobat)
    Repair Adobe Acrobat (from Control Panel
    Configure Acrobat  as a helper application: Choose Edit > Preferences., Select Internet on the left., Deselect Display PDF In Browser Using [Acrobat application], and then click OK.Quit Acrobat or Reader
    Create a registry item for Acrobat: with Regedit: If the registry item doesn't exist on the system, do the following: Go to Edit > New > Key and create the missing HKEY_CLASSES_ROOT\Software\Adobe\Acrobat\Exe.Go to Edit > New > String Value and name this key (Default).Select (Default), and then go to Edit > Modify. Type the Adobe Acrobat path in the "Value data" for your product.,restart your computer
    Repair the HKCR\AcroExch.Document registry key: Navigate to HKEY_CLASSES_ROOT\AcroExch.Document., Right-click AcroExch.Document and select Delete; make sure that you have the correct key, and click Yes on any prompts, Right-click AcroExch.Document.7 and select Delete; make sure that you have the correct key, and click Yes on any prompts. Repair your Acrobat  installation
    None has solved the problem. However it still works ok with IE. But I want to stick with Chrome because I find IE is so slow!
    I am using Vista, with Adobe Acrobat standard 9.5.2 and Google Chrome version 23.0.1271.64 m which is marked on Chrome as 'up to date'
    Does anyone know why I might be getting this error on Chrome but not IE?

    I think I have discovered the answer to my own question!
    I have disabled Adobe Reader plug-in, and can now see PDFs in Chrome.
    (Steps: Chrome Menu, Settings option, Click Advanced Settings link, then Content Settings button, then select Disable Individual Plug-Ins, and a list of plug-ins is offered to enable or disable).
    I then get a different result depending on whether or not Chrome PDF viewer is enabled - with it enabled I see the PDF document in Chrome, or with it disabled then the option is offered to download it, but either way I can get it it via Chrome without having to run Internet explorer in another browser window.

  • Adobe Acrobat/Reader can not be used to view PDF's in Web browser.

    Does any one came accross the following message trying to view PDF's in web browser? "Adobe Acrobat/Reader that is running can not be used to view PDF documents in Web browser. Please exit the Acrobat?Reader application and try again". Thanks for your help! Barbara

    http://helpx.adobe.com/acrobat/using/display-pdf-browser-acrobat-xi.html

  • Newb: cannot view PDF files in Web Browser

    I have a new Windows 7 computer & have installed Acrobat Standard 9.3.2 and Reader 9.3.1.
    Whenever I attempt to "download" (i.e. view) a PDF in IE browser (or Firefox 3.6), I get the following error message:
        "The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser.
          Adobe Acrobat/Reader version 8 or 9 is required.  Please exit and try again."
    The error remains the same regardless of whether Acrobat or Reader is running/not running prior to download attempt.  My work-around solution is to save the file to disk, & then open it.  This is a pain & should not be necessary.
    Any advice that anyone can give me to correct this problem will be received with great thanks!
    FastKick

    Thanks for your prompt & accurate response, John!
    With hindsight, I realise that I downloaded Reader when another install program told me that I needed it. 
    It would have helped me if the Acrobat install program had warned me in big colored type, not to install Reader...
    I am happy now....
    FastKick

  • ??AAR is running & can't be used to view PDF files in a web browser

    I sure hope someone can explain what this means because I'm at a total loss.  I've been trying to print a priority postage label for the last 30 minutes and I keep getting this msg...."The Adobe Acrobat Reader that is running can not be used to view PDF files in a web broweser.  Exit Adobe Acrobat Reader and try again."
    believe me, I've tried again AND AGAIN.  Can someone please tell me what I need to do?  I'm using Windows XP and for some reason have always had problems with the AAR.  It tells me it can't open the file, and to try again, then the file opens.....???, but NOT this  I've even downloaded AAR 9.1 or what ever is the latest and it's not helped.
    I'm at my wit's end!

    Post your question in the forum for Adobe Reader.

  • Cant open PDF files..It says the adobe acrobat reader that is running can not be used to view files in a browser..plz suggest the solution.thanks

    Whenever i try to open a PDF file it says " The adobe/acrobar reader that is running can not be used to view files in a web browser. Plz exit adobe/acrobat readerand exit your web browser and try again." Wt do i need to do, plz suggest.
    Regards
    Aditya Bhargava

    Hi adityabhargava01-
    My first suggestion is to upgrade to the most recent version of Firefox by going to this link:
    http://www.mozilla.org/en-US/firefox/new/
    My second suggestion is to read this article on how to many your preferences on how Firefox deals with PDFs and all other file types:
    [[Options window - Applications panel]]
    I hope that helps!

Maybe you are looking for

  • Data Federator XI 3.0 SP2 and Virtualization

    Does anyone know if the Data Federator is supported in virtual environments such as VmWare 3.x or 4.x? Thanks is advance. Regards, Enrico

  • How do I clear Error 1311 when downloading Adobe Reader 11

    How do I clear Error 1311 when downloading Adobe Reader 11 ?  Cannot find missig file C:\ProgramData\Adobe\Setup\{AC76BA86-7AD7-1033-7B44-AB0000000001}\DATA1.CAB

  • Misbehavior when LOV is mapped from Shared AM's view object.

    Hi, I found a misbehavior when i try to map a LOV from a Shared AM, whereas it is working fine when i map the LOV from a normal AM. Let me tell you the details about the sample i created to simulate it. JDeveloper version - 11.1.1.4.0 Sample Applicat

  • Odd USB behaviour

    Hello fellow wireheads... I've got a strange problem that may or may not be labview/NI related... We have a DAQpad 4350, connected to a W98SE system via a 15' USB cable. I know that's "long" but it is within USB specs. It's not impossible to make it

  • Creator Startup problem: Password Protected Site

    Hi, does anyone know why this happens. I've been using this version of creator for a few months and now every time I startup it pops up a box with the title Password Protected Site and asks for a username and password. If I keep pressing cancel it go