The add image button is grayed out.  I am using Story Free but have a Cloud license.  None of the upgrade buttons work.

I have a cloud license but am not able to upgrade Story Free to the Plus version for some reason.  In any case I cannot add images to my multi column script because the add image button is grayed out.  Any ideas would be welcome.

You should be able to go to https://creative.adobe.com/redeem, sign in and enter the code.

Similar Messages

  • The "always allow" button is grayed out in settings regarding cookies, and I can not find where to change the setting.  (Restrictions are not on.)

    The "always allow" button is grayed out in settings regarding cookies, and I can not find where to change the setting.  (Restrictions are not on.)  Do you know where I go to change the setting to allow me to "always allow" cookies?

    Hi lisaarnett111,
    If you are having issues turning on Always Allow for cookies in Safari on your iPad, you may want to check to make sure that you don't have Private Browsing enabled, as noted in the following article:
    Turn Private Browsing on or off on your iPhone, iPad, or iPod touch - Apple Support
    Regards,
    - Brenden

  • I recently purchased an iMac and found out that I can download OSX LIon for free, but have been unable to redeem on the Canada site.  According to their info Canadian systems should be eligible.  How do I redeem this on the Canadian site

    I recently purchased an iMac and found out that I can download OSX LIon for free, but have been unable to redeem on the Canadian site.  According to their info Canadian systems should be eligible.  How do I redeem this on the Canadian site?

    Please read and follow the instructions at the Lion - Get up to date site. If you continue to have problems you can contact AppleCare (the number is in your owners manual or you can use the AppleCare Contact Info site. 

  • Why is the enhance panoramic merge is grayed out on my recent purchase and download of elements 1

    why is the enhance panoramic merge is grayed out on my recent purchase and download of elements 11 photoshop & the premiere 11

    Sorry.  It won't let me uninstall due to the error message.  I use Trend Micro for security.
    Date: Wed, 30 Oct 2013 10:26:39 -0700
    From: [email protected]
    To: [email protected]
    Subject: Why is the enhance panoramic merge is grayed out on my recent purchase and download of elements 1
        Re: Why is the enhance panoramic merge is grayed out on my recent purchase and download of elements 1
        created by Barbara B. in Photoshop Elements - View the full discussion
    No need to post something more than once.
    The first thing I would do is to uninstall and reinstall. If you have any products from Norton/Symantec, disable those before reinstalling. You can turn them back on again afterwards.
         Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5800928#5800928
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5800928#5800928
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5800928#5800928. In the Actions box on the right, click the Stop Email Notifications link.
               Start a new discussion in Photoshop Elements at Adobe Community
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • While editing photos in Aperture, I'm trying to make an "auto" adjustment to the exposure but the button is grayed out and consequently doesn't perform any function, please help! Thank you, Mike

    While editing photos in Aperture, I trying to make an "auto" adjustment to the exposure,
    but the "auto" button is grayed out and will not allow any auto function to take place.
    Please help!
    Thank you,
    Mike

    Mike, are you working with raw images?
    For some raw images auto exposure is not available, have a look at this manual page:
    http://documentation.apple.com/en/aperture/usermanual/index.html#chapter=18%26se ction=9%26tasks=true
    Note: Automatic exposure adjustment is available for Aperture-supported RAW images only. If you want to adjust the exposure of another file type, such as JPEG or TIFF, see Working with the Exposure Controls. For a list of supported RAW file types, go to the Apple website at http://www.apple.com/aperture/specs.

  • I am trying to install Iphoto on my new MacBook Air adn the install button is grayed out  Any suggestions

    I am trying to install iphoto 09 on my new MacBook Air and the install button is grayed out.  Both for installation and custom install.  Is there a problem that I am not aware of?

    Check for receipts
    To re-install iPhoto
    1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
    2a: On 10.5:  Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
    2b: On 10.6: Those receipts may be found as follows:  In the Finder use the Go menu and select Go To Folder. In the resulting window type
    /var/db/receipts/
    A Finder Window will open at that location and you can remove the iPhoto pkg files.
    3. Re-install.
    If you purchased an iLife Disk, then iPhoto is on it.
    If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
    If you purchased it on the App Store you can find it in your Purchases List.

  • I'm having trouble transfering bookmarks from Safari to Firefox. File, "Import" button is grayed out. I've gone through your trouble shooting, the database for imports is no longer current.

    I'm running Snow Leopard 10.6.8. I have the latest version of Firefox 5.0. I'm over Apple's Safari, and I'd like to transfer my bookmarks into Firefox. I've gone through your help and support section and found an article that could help me. However, when I click File, the "import" button is grayed out. Which prevents me from importing bookmarks into your browser. So I drug the Firefox icon into the recycle bin, and hit empty trash, then re-downloaded the firefox software from your site, and it seemed to remember my old bookmarks from a year ago. The file, "import" button was still grayed out, so I couldn't update my entire new list of bookmarks onto your web browser.

    I'm running Snow Leopard 10.6.8. I have the latest version of Firefox 5.0. I'm over Apple's Safari, and I'd like to transfer my bookmarks into Firefox. I've gone through your help and support section and found an article that could help me. However, when I click File, the "import" button is grayed out. Which prevents me from importing bookmarks into your browser. So I drug the Firefox icon into the recycle bin, and hit empty trash, then re-downloaded the firefox software from your site, and it seemed to remember my old bookmarks from a year ago. The file, "import" button was still grayed out, so I couldn't update my entire new list of bookmarks onto your web browser.

  • How can I move photos from pictures to my Iomega external hard drive?  I have copied all photos, however it won't allow me to paste them.  The paste button is grayed out.

    How can I move photos from pictures to my external hard drive? I have copied all photos, however it won't allow me to paste the photos.  The paste button is grayed out.

    Do you want to copy some pictures to the external drive, or do you want to move your whole iPhoto library? The latter will free up hard drive space on your start up disk; the procedure is explained here:
    http://support.apple.com/kb/PH2506
    Note this is not the same as a Time Machine backup.
    If on the other hand you want to copy some photos from one drive to another, you can just drag and drop them from one location to another. This is a true copy, the originals will remain intact.

  • TS4009 I have followed the steps above but when I get to the screen to select a downgraded option, the  Done button is grayed out and won't let me select a new option. I see a lock up in top right-hand corner, but not sure how to unlock it.

    I have followed the steps above for downgrading iCloud storage options, but when I get to the screen to select a downgraded option, the  Done button is grayed out and won't let me select a new option. I see a lock in top right-hand corner, but not sure where to go to unlock it.

    Choose Apple () menu > System Preferences, then click the iCloud icon.
    Click the Manage button.
    Click Change Storage Plan.
    Click Downgrade Options.
    Enter your Apple ID password, then click Manage.
    Choose your current plan, then click Done.
    (from http://support.apple.com/kb/HT5527 )

  • Writeback button still grayed out after all the steps I have taken

    Hi experts,
    I have created simple writeback request, and writeback is enabled for one column, and I have placed xlm template under:
    C:\OracleBI\web\msgdb\customMessages\
    and my writeback button still grayed out.
    Below is my xml content:
    <?xml version="1.0" encoding="utf-8"?>
    <WebMessageTables xmlns:sawm="com.siebel.analytics.web/message/v1">
    <WebMessageTable lang="en-us" system="WriteBack" table="Messages">
    <WebMessage name="target">
    <XML>
    <writeBack connectionPool="retail sales connection">
    <insert> </insert>
    <update>UPDATE market_share_target SET target_pct=@{c3} WHERE group_cd=@{c0} and region_cd=@{c1} and vehicle_ctr_cd=@{c2}</update>
    </writeBack>
    </XML>
    </WebMessage>
    </WebMessageTable>
    </WebMessageTables>
    Thanks very much

    I added dummy sql in the <insert> section, and restarted services, still the button is greyed out.
    <?xml version="1.0" encoding="utf-8"?>
    <WebMessageTables xmlns:sawm="com.siebel.analytics.web/message/v1">
    <WebMessageTable lang="en-us" system="WriteBack" table="Messages">
    <WebMessage name="target">
    <XML>
    <writeBack connectionPool="retail sales connection">
    <insert>SELECT 1 from market_share_target</insert>
    <update>UPDATE market_share_target SET target_pct=@{c3} WHERE group_cd=@{c0} and region_cd=@{c1} and vehicle_ctr_cd=@{c2}</update>
    </writeBack>
    </XML>
    </WebMessage>
    </WebMessageTable>
    </WebMessageTables>

  • I have the problem with the eFax Create Account button being grayed out for my newly purchased 6525.

    I have the problem with the eFax Create Account button being grayed out for my newly purchased 6525.
    Can you help?

    Hi Marv13, disregard my last post. The 6520 does have eFax capabilities and the support document I provided a link to needs updating. If you contact HP Cloud Services phone support they will be able to resolve this issue for you. The number and available times are posted below:
    HP Cloud Services
    1-855-785-2777
    Hours of Operation
    Monday-Friday 8am-11pm ET
    Saturday 10am-6:30pm ET
    Best.
    If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
    If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
    I am an HP employee.

  • The "join" button on both my iPad and iPhone is grayed out. Network can be seen but not joined

    The "join" button on both my iPad and iPhone is grayed out. Network can be seen but not joined

    I've reset the password a few times and know I am using the correct one. I get the same error on both my iPad and iPhone. Both see the network but maybe there is a problem with the router. I've also reset that a few times with no luck. Thank you.

  • I can't upload my photos from iPhoto to facebook.  The "publish" button is grayed out.

    I can't upload my photos from iPhoto to facebook.  The "publish" button is grayed out.  I was able to do it in the past.  Help! Thank you.

    I try to order the album of my wedding and can't upload it on the final step after having complete everything.
    Is it too big ? what can be the issue ?
    What happens when you try to upload the album? Are there any error messages?
    Which iPhoto version are you using?
    Are you ordering from the correct Print Products Store for your country?  Check the settings in iPhoto > Preferences > Advanced:

  • Trying to print a book with Aperture 2.1.4, everything went well until the final step "uploading files to server" -- it's been spinning for an hour, "status" still reads 0%, "pause task" and "cancel task" buttons are grayed out in Activity window.

    everything went well until the final step "uploading files to server" -- it's been spinning for an hour, "status" still reads 0%, "pause task" and "cancel task" buttons are grayed out in Activity window. Any ideas?

    everything went well until the final step "uploading files to server" -- it's been spinning for an hour, "status" still reads 0%, "pause task" and "cancel task" buttons are grayed out in Activity window. Any ideas?

  • I've set up an event and published it, but it won't allow for registrations.  The SUBMIT button is grayed out.  Thoughts?

    I've set up an event and published it, but it won't allow for registrations.  The SUBMIT button is grayed out.  Thoughts?

    The submit button is greyed out in case the registration page is being viewed in preview mode.
    Please check if the following string is present in the event registration URL:
    "preview=true"
    If it is present, please try by removing this string.
    Thanks,
    -Nitin

Maybe you are looking for

  • ME_PRICING_INFORECORD Function Module for Past Values

    Hello All, I am developing a report to show the cost breakdown for Purchase Orders created for consignment inventory. The report displays fabircation costs and metal costs for consignment orders based on a withdrawal settlement material document. I p

  • Two business ofices for the same plant:

    Hi frndzz..    I'm doing implementation for my new client.   His factory(plant) is located in a village & he got a head office in the city which looks after the sales & purchases for the plant and the head office. In the same way, the plant also purc

  • Problem when opening files

    I need help. I have a new intel imac, which has been running very well. However, a month ago I noticed when opening a file it will take a number of seconds to show the contents. For example, I click on a file and the file window will pop up but the w

  • /var/sadm/pkg

    Is there a way to migrate the '/var/sadm/pkg' directory safely so that the related 'pkg*' commands are still reporting proper information? For example, if i have a bigger partition/filesystem created for it as a new destination, and the '/var/sadm/pk

  • Why do I keep getting a white screen and just play button when previewing in browser? CP 7 and 8

    It doesn't matter what I try, I just keep getting a white screen show up with a play button in the middle. Once I have pressed the play button in the middle the rest of the slides play, this is not good - I need to ensure company logo is first thing