The Add-On Manager keeps "Loading"

When I select "Add-Ons" or go to that tab, I get a Loading.... message continually. I have seen other
reports on this problem that state I should click on extensions or plugins. I have tried this however the "loading...." persists. I have let it run for hours but it never loads.
The reason I am trying to get the add-ons to load is because I have read that a certain add-on needs to be disabled in order to stop that annoying pop-up window that tells me about "Browser settings change".
That is the real problem I am trying to get rid of. A previous post says to disable the recent add-on but I can't get the add-ons to load. Hope this is not too confusing.

hello trader4300, this sounds like the files in your [[Profiles|profile folder]] that store the information about your extensions might have become corrupted. please g to firefox > help > troubleshooting information > profile - show folder... then windows explorer should open up your profile folder. in there look for the files named extensions.ini, extensions.sqlite, extensions.sqlite-journal (and in some cases also extensions.txt, extensions.rdf). delete or rename those files and quit firefox, they will be regenerated the next time you launch firefox.
als see [https://support.mozilla.org/en-US/kb/Unable%20to%20install%20add-ons#w_corrupt-extension-files]

Similar Messages

Why does the Add-ons manager take an excessive time to load and can I view my add-ons without going to the add-ons manager?

When I start my browser up my everything that I have been working on comes up without any problem and I can open a new tab to go to another site without a problem, but when I go to the Add-ons Manager it can take over 3 minutes to load and that's if I don't stop it. My other question is can I view my add-ons, plugins, etc without having to open the Add-ons Manager?

Check out this similar thread: [https://support.mozilla.com/en-US/questions/836711 Some websites, Mozilla included, appear to think I'm using a different version of Firefox from the one I am using; how can I fix this? | Firefox Support Forum]. Does that help?

I'm using firefox version 6 and for the last three days the add-ons manager page won't load. my question is why won't the add-ons page load? is the server down on your end?

i'm using firefox version 6 and for the last three days the add-ons manager page won't load. my question is why won't the add-ons page load? is the server down on your end?

Click on something below the Get Add-ons menu item on the left side of the Add-ons Manager tab.

The Add-ons Manager will not display!

I've been having an intermittent problem with certain features not displaying at all. First it was that I could not "Customize" my toolbar for quite a while. It finally returned suddenly, in FF v4.01, after being unavailable since v3.5.
I've also been without the Magnifying Glass search icon since v3.5, which is still missing. And the show "Properties" option has also disappeared from the Right-Click Context menu, I don't remember if it started in FF v3.x , but I think it was right after upgrading to v4, and it hasn't returned since either.
Now it's the Add-ons Manager that has quit working. It has happened a few times before, but quitting and restarting Firefox brought it back.
This time, however, it seems to be completely disabled. I had just removed the IE Tab Plus extension, to be sure I hadn't installed it over the original IE Tab, which they said could cause unpredictable issues.
Next I used "Install Extensions" from the File menu of the Add-ons Manager tab, and selected a copy of IE Tab Plus I had saved to disk last October 2010 to re-install it. But nothing seemed to happen. No pop-up, or any indication/notification that an extension was about to be installed - nothing.
So I did a search for IE Tab Plus to acquire the latest version from it's Mozilla Add-ons page, where I noticed a "Comment" claiming the IE Tab Plus author was using it to secretly install Ad-ware, and recommended using IE Tab 2 instead.
I decided to do as suggested, but there is no link on the page to install IE Tab 2 from either. I decided to quit and reload Firefox, yet even in Safe Mode, I still can not get the Add-ons Manager Tab to load.
Note:
I also have Mr. Tech's cool Toolkit extension, which I believe added the "Extension Options" item to the Tools menu, and it is also empty now. It was not empty just before this. In fact it still displayed my extensions list after the Add-ons Manager had already failed to load again at all.

Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
This can be a problem with the file(s) that store the extensions registry.
Delete the files extensions.* (extensions.sqlite, extensions.rdf, extensions.cache, extensions.ini) and compatibility.ini in the Firefox [[Profiles|profile folder]] to reset the extensions registry. New files will be created when required.
See "Corrupt extension files": http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to do a compatibility check or see if there is an update.

Firefox hangs when clicking "Options" on any add-on in the add-on manager.

After the latest update the add-on manager window hangs whenever i click on the options for any add-on. The main firefox window works fine, but i am unable to to go into the options for my add-ons. Moreover, my search engines keep rearranging and disappearing. I dont know if that's relevant, but I thought I should add it too.

I installed 4 different extensions ... when I click on addon manager and click any extension "options" the whole addon manger freezes up for me as well. I can't close or escape the window. I can open another browser window but the old window with the addon manager is frozen so I must use task manager to close.
After trying many options this worked for me ... I uninstalled Adobe Flash plugin and reinstalled Shockwave Flash 11.0.1.152 ... I do not know why or how but it fixed the problem Now everything is working HURRAY!

Add-ons manager not loading since I updated Firefox yesterday,right?

I updated Firefox yesterday when the update was offered. Now the add-ons manager (accessed from the tools menu) hangs. It says loading and the icon spins, but it never completes the load. I am running on a Mac. Thanks.

This fix is not working for me. It just spins and spins and I cannot see my Add-ons list. It is difficult to imagine why clicking 'Get Add-ons', which sets off a process requiring interaction with a remote database, should cure a problem with the Extensions list, which presumably sits locally.

I cannot download an app from the app store, it keeps loading until it says "You have already purchased this app so it will be downloaded no at no additional charge", and then it prompt for password and I input it after which nothing happens.

I cannot download an app from the app store, it keeps loading until it says "You have already purchased this app so it will be downloaded no at no additional charge", and then it prompt for password and I input it after which nothing happens.
I know my icloud has record of my installing this app before, but that was the first install that was failed during that time some other apps also keeps loading without respond whey they updated itself, and this app didn't install before I restart the device. But I don't see this app on my device after I restarted the device so it should have been installed on my device. It seems icloud has created some kind of dead loop that makes it not able to get the correct status about this app on my device.
I have no problem install this app on my other device (iPad) with the same account, but just fail on my iPhone. And it just fine installing other apps...... What happened !!?? @@
Please help !!!

Someone help! I dont know how to do this and please put the words into an easy way to understand because im young...

Trying to install my first CC product the Adobe application manager keeps quitting unexpactedly, how can I fix that and downlaod my products? thanks

Trying to install my first CC product the Adobe application manager keeps quitting unexpactedly, how can I fix that and downlaod my products? thanks

Hi Yaniv,
Would request you to share a screen shot of the error along with the system information so that we can proceed with the correct troubleshooting steps.
Cheers,
Kartikay Sharma

The boot camp manager keeps quitting after re-start with an error message, why? I've installed the latest updates for XP 32bit

The boot camp manager keeps quitting after re-starts with an error message, why? I've installed the latest updates for XP 32bit

Alveto wrote:
The boot camp manager keeps quitting after re-starts with an error message, why? I've installed the latest updates for XP 32bit
Are we supposed to guess what the error message is?

After automaticly updated to the version 7 the extensions page in the Add-ons Manager went blank and give this sentence "you don't have any add-ons of this type installed" but all the add-ons still working in the program

All the add-ons I had installed for the version 3+++ still working at the version 7, but the problem is that the extensions page in the add-ons manager is blank except a sentence that says "You don't have any add-ons of this type installed"

https://support.mozilla.com/en-US/questions/826729 has a solution for the problem

Can I hide or lock (with password) access to the add-on manager?

So users can't see what add-ons I have running? I don't want my (tech savvy) children knowing or being able to alter add-ons monitoring what they are viewing. I've caught my daughter looking at inappropriate stuff and she's a sneaky one so she tries to hide it.
I'd like to be able to restrict access to the add-on manager (through the menu bar as well) or hide it completely so only I can find it.
Is that possible?

Note that some extensions can be installed globally in the Firefox program folder and won't show on the about:addons page.
*http://mike.kaply.com/2012/02/09/integrating-add-ons-into-firefox/

The Add-Ons Manager is supposed to auto update your add-ons but it is not detecting the latest version of Adobe flash player. Why is it not detecting the update?

I have Adobe flash player version 10.2.152.32 installed and Adobe has released version 10.2.3.1 so why is the add-ons manager not detecting that an update is available?

Adobe Flash is not an add-on, it's a plug-in and you have to use the Plug-in Check to check for updates:
https://www.mozilla.com/en-US/plugincheck/

Firefox crashes when I navigate pages on grooveshark, try to open the add-on manager, and when I visit any number of random web pages. What is wrong with it?

Firefox never crashes immediately on startup or when I close the windows, but it crashes usually soon afterwards. It always crashes shortly after I open the add-on manager, so I can't even see which plugins I have that might be causing problems.

See:
*http://kb.mozillazine.org/Firefox_crashes
*https://support.mozilla.com/kb/Firefox+crashes
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). 
You can find the IDs of the submitted crash reports on the about:crashes page. 
You can open the about:crashes page via the location bar, like you open a website.
See:
*http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
*https://support.mozilla.com/kb/Mozilla+Crash+Reporter

Since installing Firefox 4 Beta 5, the Add-Ons manager is empty. My add-ons still appear to be installed and working, but I can't install more, or uninstall, or configure them.

My add-ons still appear to be installed and working, but I can't install more, or uninstall, or configure them.

Try forcing Firefox to rebuild the list of installed add-ons.
# Open the profile folder, for details of how to access it see the [[profiles]] article.
# Close Firefox, then delete extensions.sqlite (you can also delete extensions.cache, extensions.ini, extensions.rdf if they exist)
When you restart Firefox the list of installed add-ons should be rebuilt.
If that did not work, you may have an add-on that is causing the problem, try the options in the [[troubleshooting extensions and themes]] article.
If you type '''about:addons''' into the location bar does that bring up the list of add-ons? I have seen a blank add-ons list if Mr Tech Toolkit add-on is installed, accessing the add-ons manager by typing about:addons in the location bar is a workaround with that add-on installed. The author of that add-on is working on an update.

Every single extension on the Add-on Manager is gone! Adblock Plus too! Also evertime is restart Firefox why is AdBlock Plus not up there with Greasemonkey?

I think the Add-On Manager is bugged! Adblock Plus disappears when Firefox is restarted as well. I'm using the newest version of Firefox too. This thing has more bugs than the old one.

It is possible that there is a problem with the file(s) that store the extensions registry.
Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
*https://support.mozilla.org/kb/Profiles
New files will be created when required.
See "Corrupt extension files":
*http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
*https://support.mozilla.org/kb/Unable+to+install+add-ons
If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to check if there is a compatibility update available.
If this hasn't helped then also try to delete the addons.sqlite file.

The Add-On Manager keeps "Loading"

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