The addons window will not close, and comes up with firefox

I recently re-installed java, and when i opened firefox the add-ons window opened with it. the Add-ons window will not close without closing firefox, and turning the pc off, using ctr+alt+del wont work. any assistant will be greatly appreciated

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
See also "Corrupt extension files":
* http://kb.mozillazine.org/Unable_to_install_themes_or_extensions

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The first tab will not close, and often does not load all of a page.

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While trying to figure out a solution, I removed my themes and I closed the tabs I could, then clicked on the new tab button, doing so changed my original tab into an (Untitled) tab and created a new (Untitled) tab. I then found I couldn't close either tab, I clicked on new tab again, got a third (Untitled) tab, which again I couldn't close. I then closed Firefox choosing not to save. This appears to have fixed the problem; however I do not know which of the above action(s) resolved it.

When I use the CTUOnline site, the IM window will not open, and the Outlook mail frequently crashes. I do not have these problems if I access the site via Safari. I am using a Mac OS 10.4.11.

I am teaching an online course through CTUOnline. I use a Mac OS 10.4.11. When I access the site thru Firefox, the IM chat window just says "Loading" but never loads. My campus mail, which is accessed through Outlook, frequently boots me out. I must copy and save every message, because I cannot predict when it will go through and when I will be thrown out. I have set my Preferences to allow pop-ups from ctuonline.edu and from campus.ctuonline.edu. I do not have these (connection?) problems when I access the site through Safari.
== URL of affected sites ==
https://campus.ctuonline.edu/MainFrame.aspx?ContentFrame=/Default.aspx

I am teaching an online course through CTUOnline. I use a Mac OS 10.4.11. When I access the site thru Firefox, the IM chat window just says "Loading" but never loads. My campus mail, which is accessed through Outlook, frequently boots me out. I must copy and save every message, because I cannot predict when it will go through and when I will be thrown out. I have set my Preferences to allow pop-ups from ctuonline.edu and from campus.ctuonline.edu. I do not have these (connection?) problems when I access the site through Safari.
== URL of affected sites ==
https://campus.ctuonline.edu/MainFrame.aspx?ContentFrame=/Default.aspx

After updating to FF 20, the Welcome Message will not close, and there is no opt out.

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*http://kb.mozillazine.org/Preferences_not_saved
*http://kb.mozillazine.org/Resetting_preferences

Lightroom will not launch and comes up with the following message "Lightroom encountered an error when reading from its preview cache and needs to quit". Lightroom will attempt to fix the problem next time it launches, except it doesn't fix and I now can

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Adobe Reader Updater has been 'downloading' for over a week now...it is preventing me from signing out and closing my mini Mac, can't close down. The window will not close ever, just keeps spinning around...help!

How can I stop the 'Adobe Reader Update' from constantly trying to download? It's been over a week now, preventing me from signing out of my computer and other issues too. Can you help please? thanks!

Hi! The version is OS X 10 8 5...not sure what that means lol but it makes a difference obviously!
I did what you said now and it has worked, thanks so very much for getting back to me. I really appreciate your help!!
Can I ask you questions in the future or do I just do that through the forum?\
Thanks again, Jennie
From: Anubha Goel <[email protected]>
To: rubyrose1950 <[email protected]>
Sent: Sunday, April 26, 2015 10:42 PM
Subject: You have been mentioned by Anubha Goel in Re: Adobe Reader Updater has been 'downloading' for over a week now...it is preventing me from signing out and closing my mini Mac, can't close down. The window will not close ever, just keeps spinning around...help! in Adobe Community
|
You have been mentioned
by Anubha Goel in Re: Adobe Reader Updater has been 'downloading' for over a week now...it is preventing me from signing out and closing my mini Mac, can't close down. The window will not close ever, just keeps spinning around...help! in Adobe Community - View Anubha Goel's reference to you Hey rubyrose1950, Could you please let me know what version of OS are you working on.You might try uninstalling Reader and install it again from the below mentioned link:Adobe Acrobat Reader DC Install for all versions Let me know how it goes. Regards,Anubha
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TS3212 I am trying to install itunes on my pc and the run window will not appear. I changed the pop-up blocker settings and I still can't see it?

I am trying to install itunes for my pc and the run window will not come up and I have changed my pop-up blocker settings and it still will not appear.....help?

I'd first try downloading an installer from the Apple website using a different web browser:
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If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

My Safari Windows will not close

My safari windows will not close. I can use the internet fine, but safari will not allow me to close or minimize the window. This is also stopping me from shutting down my computer without removing the battery. Should I take it in to get repaired, or is it a setting on my computer that got turned on? Is anyone else having the same problem? Thank you! - Kristen

Hi Kristen,
Welcome to Apple Discussions
Which version of OS X are you using?
For possible relief, go to your Finder. There, navigate to your User Account's Library>Preferences Folder. You'll see a file com.apple.safari.plist. Move it to the desktop and restart Safari.
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Cancelled print but will not cancel and comes back on to print same job

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Hi,
From the Control Panel, open Administrative Tools and select Sevices. Browse down to the print spooler service, right click it and select Properties then click on the Stop button. Now browse to C:\Windows\System32\Spool\PRINTERS and delete the job inside this folder - You may need to click a prompt to gain the appropriate authority to open the PRINTERS folder.
Restart the computer and you should find the job has been removed.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Facetime window will not close. (iPhone 6 iOS 8.1.3)

Recently and quite frequently, after a FaceTime call has ended the window will not close out to the normal FaceTime call history screen. Even when I double tap the home button to close out apps, the FaceTime window, still showing my live face and "call with whomever as ended or ending" (it switches between ended and ending when clicking back on the window) will not swipe closed; it just moves up and right back down. I can't even swipe it closed during a live FaceTime as I could before. The only way I've been able to close out the FaceTime app is to power down the phone then turn it back on.
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Hello nelly_eastside,
Welcome to the Apple Support Communities!
I understand that your FaceTime application is not fully closing after a call. In this situation, I would recommend forcing the application to close and then resetting your iPhone. To complete these steps, please follow the instructions in the attached articles. Please let me know if the issue continues.
Force an app to close in iOS - Apple Support
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
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This issue can be caused by an extension that isn't working properly.
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do not click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

HT6114 I am trying to upgrade to Mavericks from 10.6.8. When it tells me to close all applications, Safari will not close and I cannot proceed. What to do?

I am trying to upgrade to Mavericks from 10.6.8. It tells me to close all open applications. However, Safari will not close and the installation cannot proceed. Any suggestions?

Either try to force quit Safari (press Command + Option + Escape keys and then choose force quit in the pop up window), or, you can also shut down the computer. Then boot up and open the app store application to download Mavericks - you don't need Safari for it.

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The exclamation mark means that the app has lost the link to the actual file.
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TS2834 I've been using the mail app that came with my Mac for over a year. Out of the blue, it will not open and keeps saying "Mail cannot open because of a problem" and something about not being compatible ??? Help! I miss my mail

I've been using the mail app that came with my Mac for over a year. Out of the blue, it will not open and keeps giving me an error like "Mail cannot open because of an error and something about it not being compatible. Please help! I miss my mail

Launch the Console application in any of the following ways:
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View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

The addons window will not close, and comes up with firefox

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