The adjustment presets no longer work ... appear grey / not highlighted ... any suggestions

Aperture adjustment presets suddenly do not work ... appear grey / and do not respond to clicks

I also wonder if this is presets you have imported or the ones that Aperture comes with by default? Or, all of them? But, turning off quick preview mode, if it is on, would be a likely culprit, it seems to me.

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HT4009 Every time I tried to do in app purchase, it showed please contact itune to complete the transaction, I have already saved my credit card info and it worked before, I do not know why it no longer work, I do not have any restriction

Every time I tried to do in app purchase, it showed please contact itune to complete the transaction, I have already saved my credit card info and it worked before, I do not know why it no longer work, I do not have any restriction

Gee... maybe you should try contacting iTunes support like the message told you to do.

I purchased a used Ipod touch 4th gen and my computer (Windows XP) recognizes it as a camera but Itunes will not recognize the ipod. Old ipod works and connects fine. Any suggestions?

I purchased a used Ipod touch 4th gen and my computer (Windows XP) recognizes it as a camera but Itunes will not recognize the ipod. Old ipod works and connects fine. Any suggestions?

Well, there is always the possibility that it's been jailbroke, in which case, you're out of luck. However...
http://support.apple.com/kb/TS1369
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again.

I have 3 older ext. hard drives that I've utilized many times. Today while searching for old files, one of the three is no longer recognized by my PowerMac. Any suggestions?

I have 3 older ext. hard drives that I've utilized many times. Today while searching for old files, one of the three is no longer recognized by my PowerMac. The drive is not listed in Disk Utility. Any suggestions?

Is the computer in you equipment line:
Dual Core Intel Xenon
(which is not a PowerMac but a Mac Pro) the one you are asking about, or do you have an older PowerMac?
If a Mac Pro, their forums are here:
Mac Pro
and, as Mac Pros have a totally different architecture from the pre-2005 Macs this forum covers, you may not have the same issues that can affect the older models. If someone didn't notice your equipment line, you could get advice that doesn't apply.
If you really have a pre-2005 PowerMac, read on.
If the stubborn external is USB and does not have its own power brick (i.e., it gets power only from the computer's UBS ports--"bus powered"), it may not be getting enough power. As electric motors age, they can demand more power than when new, and the power available on any USB port is limited.
The typical workabouts to making a computer recognize an aging, bus-powered USB drive are:
Get a powered USB hub (has its own power brick
Get a "Y" USB cable: 1 Meter USB 2.0 A to 5 Pin Mini B Cable - Auxiliary USB "Y" Power Design for external hard drives.
The second gets power from two USB ports on the computer and often that's enough.
Remember that the USB ports on your keyboard seldom provide enough power even for a thumb drive, so be sure to use the USB ports on the back of the computer.

I'm trying to run a video that requires QT 2.2.1, but QT is up to 7. It keeps telling me to download 2.2.1 off the disk, but when I try, it will not complete--any suggestions?

I'm trying to run an educational video which says it requires QT 2.2.1. QT is up to 7. So, it says to download off the CD, but when I try, it will not download. Any suggestions...

QuickTime version 2 is almost 20 years old and will not install on a modern machine.
You may be able to manually seach the CD to find the video content and it may be viewable in QuickTime Player 7.

I am new to Photoshop 12. The online video tutorials are blank and will not run, any suggestions?

I am new to photoshop 12. The online tutorial vidios are blank and do not run. Any suggestions?

Go to tv.adobe.com or youtube (look for the adobe channel).

HT4356 I got a new wireless modem. The HP 8600 no longer works and is not seen as an airport printer. The diagnostics on the printer say it is connected to the wireless.

Suddenly no wireless printing works. The printer is a HP 8600e and the wireless is turned on and the printer itself can connect to the network, but OSX no longer sees it as an airport printer and nothing prints. I've tried all the Apple support docs without success.

An old addage of troubleshooting is "First, fix what you most recently changed."
All the driver uninstall etc, was probably unnecessary.
Power cycle the router (wireless modem).
Power cycle the printer.
Now check that the printer is in the local subnet of the router.
(local subnet means router is something like 192.168.1.1, your computer is something like 192.168.1.2, and the printer is something like 192.168.1.3 - only the last part - 192.168.1.x - is allowed to be different).
Add the printer using the default printer browser window.
If this doesn't work, Reset Printing system and re-add.
http://support.apple.com/kb/PH11143

Yahoo mail will no longer work since 4.0 update, any suggestions

Ever since Mozilla's browser updated to 4.0 my yahoo mail has not worked. When I use another browser the mail work, when I use another computer with the previous browser 3.5 it works. I have reinstalled the browser, shut it down, turned off the computer, cleared cache, cussed a lot, and nothing seems to help.

Still cannot fix it to get Yahoo e-mail. This what I get now from Ff3.5 now.
Sorry, we can't find "http://us.mc1121.mail.yahoo.com/mc/welcome". Please check the spelling of the web address.
From Ff4 it can't find the " URL proxy server" on it's server???
Have tried most every solutions/suggestion I could find have my computer just keeps getting worse. Where do I find the 4 solutions you mention here to see if I have not already tried them? I don't see or know where to go to find these solutions??? Can anyone help me find the fix???
E-mail add. [email protected]

Ever since i got the newest version of itunes, my ipod is not recognized. any suggestions?

I need help, not all of my stuff is from itunes, some are from old cds that I no longer possess and they are not in my itunes library. Anyone know of anything I can do? I don't want to restore to factory settings and lose all my old songs

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music or dlete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

Music buttons on the lock screen no longer work with ios7.

on my 4S, when ios 7 was loaded, bluetooth music play buttons and the music buttons on the lock screen no longer work. Hence, I can neither use the music buttons at the lock screen nor can I use the control on my car (bluetooth...) to change songs. Volume adjust at the lock screen appears to work. Can't pause/play or move to the next/prior music.

I did see a reply on a similar post:
You can try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
However, some onther users have reported the same problem so it it may be a bug in iOS
I did the RESET DEVICE only to mine (i.e., did not reset all settings...) and it did work to fix the buttons (haven't tested on the car, but it'll likely be OK now...). Certainly there is a bug somewhere that needs fixed...

I have an ipod touch it is either a second or third edition and i have just had to restore it to factory setting as it was not working and now the wifi on the device is no longer working. Is there anything i can do about this?

i have an ipod touch it is either a second or third edition and i have just had to restore it to factory setting as it was not working and now the wifi on the device is no longer working. Is there anything i can do about this?

Is it this:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem. A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
Otherwise:
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

The back button no longer works. I have disabled all add-ons, rebooted & reset the defaults for the browser and nothing has changed. This happens on all webpages.How do I get the back button to light up again?

the back button no longer works. I have disabled all add-ons,rebooted & reset the defaults for the browser and nothing has changed. This happens on all webpages.How do I get the back button to light up again?

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
*Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
Another possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.com/kb/Bookmarks+not+saved#w_places-database-file

After doing a Google search, I click on a link and go to the searched web page. When I go back to the Google page using the back button the links I originally clicked on no longer show as "greyed out". Any idea what is going on with the browser?

After doing a Google search, I click on a link and go to the searched web page. When I go back to the Google page using the back button the links I originally clicked on no longer show as "greyed out". Any idea what is going on with the browser?

Type '''about:config''' in the Location (address) bar and press the "Enter" key. When you see a warning, click '''I'll be careful, I promise!''' button.
* Preferences that have been modified are shown as '''bold (user set)'''.
* Preferences can be '''Reset to the default''' or changed via the right-click context menu.
-> In the '''Filter bar''', type '''browser.sessionhistory.max_entries'''
* Right click the preference '''browser.sessionhistory.max_entries''' and click '''Modify'''
* Change value from 0 to whatever you want over 0 (Default value is 50)
* click OK
-> Close the '''about:config''' tab and then Restart Firefox.
See this post:
* https://support.mozilla.com/en-US/questions/860894#answer-229574
Check and tell if its working.

Since downloading ios 7, the microphone function no longer works.

Since downloading Ios 7, the microphone function no longer works even though it is enabled in settings.

Try some basic troubleshooting:
(A) Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
(B) Try reset all settings
Settings>General>Reset>Reset All Settings
(C) Setup as new (data will be lost if you do not have backup)
Settings>General>Reset>Erase all content and settings

My iPad Mini with retina display suddenly will not connect to the Internet. It shows full wifi bars, yet no web pages will load. My Internet is working with all other apple devices in my house. The iPad also no longer works with celluar data.

My iPad Mini with retina display suddenly will not connect to the Internet. It shows full wifi bars, yet no web pages will load. My Internet is working with all other apple devices in my house. The iPad also no longer works with celluar data. I'm not sure what has happened. It was working fine a few hours ago. I have tried resetting it, ive restarted my browser etc. I tried to erase all data from my Ipad but I can't do that because it needs to sign into my Apple ID and use the Internet!

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h Mt
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

The adjustment presets no longer work ... appear grey / not highlighted ... any suggestions

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