The Administrator has made a change

Hi!
We are running Exchange 2013 together with Outlook 2013.
After installing Exchange SP1, the following messages appears on all clients:
"The Exchange admin has made a change that requires you to restart Oulook"
This appears when starting Outlook, and also at random intervals when Outlook is running. I have tested to recreate a profile on the client, but this doesn't help. And the message did not apear before Exchange 2013 SP1.
What can I to to make this disapear?
Regards,
Lennart

Hi Lennart,
Is this a pure Exchange 2013 environment or con-existence with Exchange 2010/2007 servers? Did you do any other changes besides the SP1 update?
Please check in ADSIEdit > Configuration >CN=Services > CN=Microsoft Exchange > CN=your ORG name > CN=Administrative Groups > CN=Exchange Administrative Group >
CN=Databases, please check the attribute “MSEXCHHomePublicMDB” of your databases, if they are pointing towards the deleted Objects, please delete the entries.
You can also check the RPC Client Access logs (Exchange Server\V15\Logging\RPC Client Access) to find if any errors happened.
Best Regards,
Tracy Liang

Similar Messages

  • "The Microsoft Exchange Administrator has made a change that requires you quit and restart Outlook" in Exchange 2013

    In Exchange 2013, Outlook finds a new connection point made up of the user’s mailbox GUID + @ + the domain portion of the user’s primary SMTP address. This change makes
    it much less likely that users will see the dreaded message “Your administrator has made a change to your mailbox.”
    http://technet.microsoft.com/en-us/library/dd298114(v=exchg.150).aspx
    Although the error message in the topic has been already improved a lot in Exchange 2013, the users may still encounter them in some specific scenarios. We have collected them and let’s discuss them in this thread.
    Symptom
    =======================================
    Consider the following scenario:
    Exchange 2013 was installed for a migration from Exchange 2007/2010.
    The legacy Exchange server is removed after successful migration.
    Exchange 2013 may be updated to Exchange 2013 SP1.
    Some users were being randomly prompted with a popup in their outlook client with the following message when connecting with Exchange 2013 server:
    “The Microsoft Exchange Administrator has made a change that requires you quit and restart Outlook”
    Cause
    =======================================
    The issue may be caused due to Public Folders.
    The msExchHomePublicMDB attribute on Exchange 2013 databases was set to deleted legacy public folder object.
    Solution
    =======================================
    Removed the Public Folder from all the Exchange
    2013 Databases. To do it, we can use ADSIedit.msc and remove the arrtibute - msExchHomePublicMDB from all the Databases:
    1. Open ADSIEdit.
    2. Connect to the Configuration container.3.
    Expand Configuration, expand CN=Configuration,DC=Domain,DC=com.4. Expand CN=Services -> CN=Microsoft Exchange -> CN=Domain -> CN=Administrative Groups -> CN=Exchange
    Administrative Group -> CN=Databases.5. In the right hand pane you will see a list of databases.6.
    Right-click the listed database object -> Properties.7. Check whether the msExchHomePublicMDB value is set to an unavailable value. If you see reference to the old database,
    please clear the value.8. Click OK.9. Check the rest of the databases to make sure
    that they are not populated in the same way.
    References:
    https://social.technet.microsoft.com/Forums/en-US/2f736bdd-1c00-4a22-97a5-95faeadf1495/exchange-2013-sp1-users-randomly-prompted-with-the-microsoft-exchange-administrator-has-made-a?forum=exchange2010
    https://social.technet.microsoft.com/Forums/lync/en-US/7a7b3cf8-8761-421c-9d55-6c84e05531c0/the-administrator-has-made-a-change?forum=exchangesvrclients
    https://social.technet.microsoft.com/Forums/en-US/0d71c843-b662-493c-ab6e-30708929ef18/2013-sp1-problem-the-microsoft-exchange-administrator-has-made-a-change-that-requires-you-quit-and?forum=exchangesvrdeploy
    Please click to vote if the post helps you. This can be beneficial to other community members reading the thread.

    This one? http://support.microsoft.com/kb/2934750

  • One Exchang 2013 user gets "The Microsoft Administrator has made a change that requires you to quit and restart Outlook" each time his desktop is rebooted.

    I recently migrated all of my users from Exchange 2007 to 2013. One Outlook user gets this prompt each time he opens Outlook after rebooting his desktop. He gets it after every reboot.
    I tried re-creating his Outlook profile and that did not resolve the issue. I also tried to create an Outlook profile for him on a different desktop and got the same message.

    any help from:
    http://social.technet.microsoft.com/Forums/exchange/en-US/7a7b3cf8-8761-421c-9d55-6c84e05531c0/the-administrator-has-made-a-change?forum=exchangesvrclients
    Twitter!: Please Note: My Posts are provided “AS IS” without warranty of any kind, either expressed or implied.

  • Outlook 2013 users getting "The Microsoft Exchange administrator has made a change that.....

    Hi,
    We are on Exchange 2013 SP1 and we are randomly seeing all Outlook 2013 clients getting "the Microsoft Exchange administrator has made a change..." forcing them to restart Outlook. Outlook 2010 clients are not affected so seems to be related to
    Outlook anywhere.
    Cant see anything in the event log but seeing some 500 errors in the IIS log.
    any ideas on where to look?
    Kristian

    Hi,
    I finally get to resolve my issue with this :
    http://social.technet.microsoft.com/Forums/lync/en-US/7a7b3cf8-8761-421c-9d55-6c84e05531c0/the-administrator-has-made-a-change?forum=exchangesvrclients
    "Please check in ADSIEdit > Configuration >CN=Services > CN=Microsoft Exchange
    > CN=your ORG name > CN=Administrative Groups > CN=Exchange Administrative Group > CN=Databases, please check the attribute “MSEXCHHomePublicMDB”
    of your databases, if they are pointing towards the deleted Objects, please delete the entries."
    Restart the server, restart computers and it should be OK. If not, you might try to create a public folder (http://social.technet.microsoft.com/Forums/en-US/0d71c843-b662-493c-ab6e-30708929ef18/2013-sp1-problem-the-microsoft-exchange-administrator-has-made-a-change-that-requires-you-quit-and?forum=exchangesvrdeploy)

  • The Microsoft Exchange administrator has made a change that requires you to quit and restart outlook.

    Then I get this once outlook is open:
    Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The operation cannot be performed because the connection to the server is offline".
    Outlook 2013 client
    Exchange 2010 SBS
    I have recreated the profile, doesn't work. Recreating the OST doesn't work. Starting Outlook in any safe mode doesn't work. Disabling hardware acceleration and add-ins does not work.
    repair account does not work -  I get the Congratulations message, confirming it was able to get everything from the server... and when I restart Outlook:
    "The Microsoft Exchange Administrator has made a change that requires you to quit and restart Outlook".
    BJN
    Also the user in question is not getting new mail.
    And I have tried this
    outlook /resetnavpane to no avail.

    Hi,
    Please confirm if the issue happens to all users in your Exchange server.
    In client side, please check the Connection Status when the issue occurs:
    Please open Outlook - press CTRL key - right click on the Outlook icon from right bottom corner taskbar –Connection Status to check the connection.
    Please notice the Server name, status, protocol and Type information.
    In Exchange server, please check whether all Exchange services are started and running in Exchange 2010. Also check whether there is any error information in Event Viewer.
    If the issue only happens to one user, please update the Outlook client with the latest patches and service packs to have a try.
    Regards,
    Winnie Liang
    TechNet Community Support

  • Exchange 2013 SP1 users randomly prompted with "The Microsoft Exchange Administrator has made a change that requires you quit and restart Outlook"

    I got a call to check an issue with a Exchange Server 2013 SP1 environment recently. All server was upgraded from Exchange server 2013 CU2 to Exchange Server 2013 SP1. It was done successfully but many users were being randomly prompted with a popup in their outlook
    client with the following message:-
    “The Microsoft Exchange Administrator has made a change that requires you quit and restart Outlook”
    Although there wasn’t any changes of late in the environment there were random popups like these for multiple users. As the behaviour was not consistent and effecting the entire upgration population
    Please suggest us how to resolve the issue.
    Regards, Md Ehteshamuddin Khan All the opinions expressed here is mine. This posting is provided "AS IS" with no warranties or guarantees and confers no rights.

    Hi,
    Does the issue happen to all Outlook 2013 users? Please create a new Outlook profile to have a try.
    If it fails, please check the msExchHomePublicMDB value in ADSI Edit:
    1. In Adsiedit, expand Configuration-->CN=Services -> CN=Microsoft Exchange -> CN=domain -> CN=Administrative Groups -> CN=Exchange Administrative Group -> CN=Databases.
    2. Right-click the listed database > Properties.
    3. Check whether the msExchHomePublicMDB value is set to an available value. Please change the value to <not set>.
    4. Click OK.
    Then check whether the issue persists.
    Thanks,
    Winnie Liang
    TechNet Community Support

  • The administrator has made changes that requires Outlook to be restarted.

    We are running on premise Exchange 2013 (Upgraded from Exchange 2010).  Our Outlook anywhere clients (Me being one of them) are constantly getting this pop up, some more then others.
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    We only seem to get this message on Outlook 2013, I have downgraded a computer to 2010 and I do not get the message.  I believe that we started getting this message shortly after we removed the Exchange 2010 server from our organization, however I cannot
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    any thoughts??  I get the message at least every 30-60 minutes :)

    Hello,
    Normally, if you move a mailbox, the profile has to get updated somehow, and outlook is updated automatically, but it does require a restart.
    I recommend you follow the NetoMeter's suggestion to check the result.
    If you have any feedback on our support, please click here
    Cara Chen
    TechNet Community Support

  • Double prompts for Exchange 2013 migrated users: "The microsoft exchange administrator has made a change that requires you to restart outlook"

    I have Exchange 2010 SP3 in my environment and am migrating to Exchange 2013. Whenever a mailbox is migrated, the Outlook 2013 client will prompt the user with a "the exchange administrator has made a change that requires you to restart
    Outlook". When the user does so, he or she is prompted again. After he or she closes and reopens Outlook for the second time, the issue is gone permanently.
    I've seen a number of other posts about repeated prompts like this but I haven't yet found one or someone gets exactly 2 prompts for each client and no more.
    A couple of pieces of information that may be relevant:
    1. On exchange 2013, the authentication method for the internal host name is NTLM
    2. I have not yet migrated public folders from Exchange 2010. I plan to do that after the mailbox migration is complete.
    Thanks in advance for your help.

    Hi,
    From your description, after mailboxes are moved from Exchange 2010 to Exchange 2013, users receive the following prompt when opening Outlook.
    The Microsoft Exchange Administrator has made a change that requires you quit and restart Outlook.
    In order to solve this issue, you need to apply the Outlook update that is described in KB 2863911.
    For your reference:
    Outlook 2013 cannot connect after an Exchange Server 2010 mailbox is moved to Exchange Server 2013
    https://support.microsoft.com/kb/2934750?wa=wsignin1.0
    Hope this can be helpful to you.
    Best regards,
    If you have feedback for TechNet Subscriber Support, contact
    [email protected]
    Amy Wang
    TechNet Community Support

  • The Microsoft Exchange Administrator has made a change that requires you to Quit and restart outlook in Exchange 2013 CU3

    I have a Exchange 2013, That has been running for a few months now since we moved it over, but now I get the Microsoft Outlook Message "The Microsoft Exchange Administrator has made a change that requires you to quit and restart Outlook." It only
    shows up on certain users but not on others. What could be the problem? The only answers I have seen are for Exchange 2010.
    All Help is much appreciated

    This one? http://support.microsoft.com/kb/2934750

  • 2013 SP1 problem - the microsoft exchange administrator has made a change that requires you quit and restart outlook

    I've looked at other answers to this problem but they seem to relate to multi server environments or new migrations - neither apply here. The Exchange 2013 server was implemented last year as a migration from Exchange 2007. It has been running well since.
    I upgraded to SP1 on Sunday night and since then all users, regardless of Outlook version, are continually being asked to "the microsoft exchange administrator has made a change that requires you quit and restart outlook". Clicking OK loads Outlook
    normally (no restart). I can delete the Outlook profile and set up a new profile OK but the issue comes back again. Deleting the users roaming or local profile does not help either.
    The CAS seems to be set correctly - when I run Get-MailboxDatabase | fl RpcClientAccessserver it returns the correct server.
    There are no public folders set up.

    Thanks for the update. It was the PF that caused the issue.
    When I removed the old Exchange 2010 server it did not remove everything for AD. Had to manually remove the older sever.

  • The Microsoft Exchange Administrator has made a change that requires you quit and restart Outlook

    Hi
    We have 2 separate Exchange 2013 organisations in Our Company. All mail comes in on the first server registered With domain1.com and if it is mail Connected to the second server it is forwarded to server 2 which is registered With domain2.com.
    When the users Connected to server 2 sends out mail they have default mail address firstname.lastnameATdomain1.com  so the default address policy points to an email address registered on server 1. We have added a GPO for the domain2 users so that
    Autodiscovery updates with the right domain name.
    The problem is that every time a user With Outlook 2013 starts Outlook he gets an error saying "The Exchange administrator has made a change that requires you quit and restart outlook". This Message shows about every 10 minutes in Outlook. I think
    this has to do With the autodiscover settings, but I'm not sure.
    Any Idea how to remove this Message?
    Regards
    Anders

    Hi,
    From your description, I recommend you follow the steps below to repair the Exchange email account and check the result.
    1. Start Outlook. Click File, Account Settings, and then click Account Settings.
    2. With the Exchange email account selected, click Repair. In the Repair Account dialog box, click Next.
    3. After the configuration finishes, restart Outlook.
    After you restart Outlook, the status bar may show your status as Working Offline. To connect it, click the Send/Receive tab, and then click Work Offline to turn off this feature.
    Hope this can be helpful to you.
    Best regards,
    Amy Wang
    TechNet Community Support

  • The Microsoft Exchange Administrator has made a change that requires you quit and restart Outlook in Exchange 2010.

    Hi,
    We have 2 Exchange 2010 servers with multiple roles installed ,also we have setup cas array on the same with help of Kemp load balancer. Both have 1 public folder on each node.
    There are few accounts(including mine) those are recently migrated from Exchange 2003 to Exchange 2010 and they are getting intermittantly an error pop "The Microsoft Exchange administrator has made a change that requires you quit and restart
    Outlook"
    this generally happens when i switch the network for my laptop but not every time 2-3 times in a week.
    i already gone through this link but didn't get any solution. Any help is appreciated.
    http://blogs.technet.com/b/aljackie/archive/2013/11/14/outlook-rpc-end-point-and-pf-the-microsoft-exchange-administrator-has-made-a-change-that-requires-you-quit-and-restart-outlook.aspx
    Amit Rawat | MCITP - Exchange 2007/2010| CCNA |MCSE- 2003| Lync 2010|http://blog.amitrawat.net

    Hi,
    I recommend you check if any Public Folder on one member of a CAS array.
    If yes, it will cause the issue.
    I had encountered a similar issue.
    The Problem exists when an Outlook client connects into a CAS array initial if
    it connects to the CAS array member that contains the PF role, then Outlook
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    single conneciton to Mail.company.com (the CAS array name) When the Clients IP
    address changes, and it Re-connects, if it gets connected to a CAS array member
    that does not have the PF server, then we get an ECwrong server Response from
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    that contains the correct PF server name, and displays the Error "the Admin has
    made a change that requires you restart Outlook"
    Finally, move PF to separate server as a workaround.
    Hope this helps!
    Thanks.
    Niko Cheng
    TechNet Community Support
    Thanks !
    As i started this question saying i have already read these things . If this is the case i am wonder why microsoft didn't release a technet article where it must discussed about CAS array and Public folder confliction.
    However, you said
    "if it gets connected to a CAS array member
    that does not have the PF server, then we get an ECwrong server Response from Exchange, "
    I do have PF on both node then why this pop up.. i do understand if only one node has PF and new connection intiated by outlook connecting to other node which doesn't have PF then it will redirect to the node having PF and while doing so there is
    the message.
    FYI..
    I hve two node server having CAS array and DAG configured on it. keep one thing in mind i am using kemp load balancer for CAS array.
    I will appreciate all your help if you elaborate in depth.
    Amit Rawat | MCITP - Exchange 2007/2010| CCNA |MCSE- 2003| Lync 2010|http://blog.amitrawat.net

  • The Microsoft Exchange Administrator has made a change that requires you quit and restart Outlook. plus more!!!!

    We just migrated our 2010 exchange running off a sbs to exchange 2013 running on server 2012 standard. The issues we are having is if you shutdown the old sbs server mail flow stops completly. The other issues is that clients using outlook 2013 get the
    popup message "The Microsoft Exchange Administrator has made a change that requires you quit and restart Outlook." We have remade their profiles on the local computer, uninstsalled Office and reinstalled it... tried almost everything. The exchagne
    server is on CU5 and no changes have been made in the last two months. 

    ... if you shutdown the old sbs server mail flow stops completely.
    If the inbound flow is affected, check the firewall (or antispam/andivirus device/server) configuration. Most probably, it is still forwarding the inbound email to the SBS.
    In case the outbound email stops, check the Internet Send connectors. It's quite possible that you don't have an Internet Send connector with the Exchange 2013 specified as a source server. If this is not the case, check again the firewall - it might be
    blocking outbound traffic on port 25 from the Exchange 2013 internal IP address.
    ... clients using outlook 2013 get the popup message "The Microsoft Exchange Administrator has made a change that requires you quit and restart Outlook."
    Are the clients fully updated, or at least, running
    Office 2013 SP1
    Step by Step Screencasts and Video Tutorials

  • The Microsoft Exchange Administrator has made a change that requires you quit and restart Outlook - error message

    I applied Exchange Server 2013 SP1 and since then some users are getting error message:
    'The Microsoft Exchange Administrator has made a change that requires you quit and restart Outlook' on their MS Outlook.
    Have tried a number of options including repairing the affected user accounts to no avail.
    Any idea on how to resolve this will be appreciated.
    NB: This error was not there before applying SP1.

    kindly need help. i have same message "'The Microsoft Exchange Administrator has made a change that requires
    you quit and restart Outlook' on their MS Outlook"
    this is comes after applying 2013 sp1

  • Exchange 2010-2013 Migration - Outlook Client gets "Your administrator has made a change..."

    So we're migrating from an Exchange 2010 environment to Exchange 2013. We use a single namespace ("exchange.contoso.com") for both internal and external clients.
    In testing, we have taken a few machines running outlook 2013 and 2010, and edited their hosts file such that "exchange.contoso.com" points toward the new exchange 2013 environment, rather than the 2010 environment for our users. So far so good,
    they can connect, no issues.
    However, when we move a mailbox to the 2013 environment, the outlook client comes back with "Your Exchange Administrator has made a change which requires you to restart outlook". This error affects both Outlook 2013 and 2010. We do have public
    folders in place in exchange 2010, but we have not yet migrated them to 2013 (because the user's still are on 2010).
    Repairing the profile is no help, and recreating the profile does not work either. Any thoughts?

    Hi ,'
    On you first post you have said you have put host file entries for the namespace "exchange.contoso.com"
    in few of the client machines .
    what about for autodiscover namespace did you have put any host entries for that .If not please put that
    too in the host file of the client machines and then check by moving anyone of the mailbox from exchange 2010 to exchange 2013 .
    Same time please check this blog especially on the end of the page .
    http://blogs.msdn.com/b/aljackie/archive/2013/11/14/outlook-and-rpc-end-point-the-microsoft-exchange-administrator-has-made-a-change-that-requires-you-quit-and-restart-outlook.aspx
    Regards
    S.Nithyanandham
    Thanks S.Nithyanandham

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