The AirPort Utility does not recognize and show the basestation until I reboot my laptop.

I have an issue doing changes to my just recently bought Airport Extreme basestation through Airport Utility (the latest version).
Wireless connection is perfect but my Airport Utility cannot recognise the basestation until I reboot my laptop. Then everything works find until the next time.
Normally I put my laptop to hibernate mode when I am not using it. When I activate it again and start Airport Utility I cannot see the basestation unless I reboot my laptop.
Can anyone help me!

In order for the AirPort Utility to "find" the base station, it requires certain ports open on your Win7 laptop's software firewall. It may be possible when the laptop goes into hibernation mode, that these ports cannot be opened when the laptop "awakes" ... and thus, why you find yourself having to restart it.
I would recommend temporarily disabling the Win7 software firewall. Let let laptop go into hibernation or "force" it to go into hibernation, and then, see if you can access the base station through the utility after it awakes.

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