The "Already Exists" error

Hi, ill show my issue.
When Im trying to start a software with Java... it appears "Unable to load the Java Runtime Enviroment"
Then, when I go to Java Installation it appears "already exists"
I cant find a solution to this problem, need help.
Thanks

How are you trying to run the program exactly? From the shell/console, double clicking a jar file, webstart, etc. It sounds like whatever you are using to run the program is not finding the JVM.

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