The app cannot be tested for compliance . The application failed to launch, Fault Module Name = msvcr120_app.dll, Exception Code = c0000409

Hi there,
I failed to submit my 8.1 game app to Windows Store. As the Windows Store App Review Test report says, it crashed and failed to launch. My package is x86. I have tested my app on all my devices, Windows 8.1 Pro/Core x86/x64,
PC and Surface Pro 2. It run very well. I have not idea how to reproduce and resolve this. The following is part of the Report.wer. I have spent 2 days on this problem, no clue at all. Please give some help. Thanks in advance.
Sig[4].Name=Fault Module Name
Sig[4].Value=msvcr120_app.dll
Sig[5].Name=Fault Module Version
Sig[5].Value=12.0.21005.1
Sig[6].Name=Fault Module Timestamp
Sig[6].Value=524f7cdd
Sig[7].Name=Exception Offset
Sig[7].Value=00080659
Sig[8].Name=Exception Code
Sig[8].Value=c0000409
Sig[9].Name=Exception Data
Sig[9].Value=00000007
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.3.9600.2.0.0.256.48

Try going to http://support.apple.com/kb/DL1580 and installing the update manually. May fix the issues mentioned.
Chris

Similar Messages

Hello friends, my itunes has stopped working. and the problem report stated the following: Fault Module Name:     KERNELBASE.dll   Fault Module Version:     6.1.7601.17514.................. please can anybody help me?hello friends, my itunes has stopped w

Hello everybody> my itunes has stopped working and the problem report stated the following:
Problem signature:
Problem Event Name:    APPCRASH
Application Name:    iTunes.exe
Application Version:    10.5.3.3
Application Timestamp:    4f14cc3d
Fault Module Name:    KERNELBASE.dll
Fault Module Version:    6.1.7601.17514
Fault Module Timestamp:    4ce7b8f0
Exception Code:    80000003
Exception Offset:    0003381b
OS Version:    6.1.7601.2.1.0.256.1
Locale ID:    1033
Additional Information 1:    0a9e
Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
Additional Information 3:    0a9e
Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
can anybody help me?

Are you seeing a similar message when launching QuickTime Player?
What security software is installed on the computer? Have you tried testing in an admin account or after uninstalling tthe security software?
Use one of the following articles to guide you through removing iTunes and the related QuickTime files.
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

I get the message 'ITunes has stopped working' whenever attempting to open iTune. The problem Event Name='APPCRASH'. The Fault Module Name=iTunes.dll. The fault module version=11.1.5.5. Anyone has a solution?

I get the message 'ITunes has stopped working' whenever attempting to open iTune. The problem Event Name is 'APPCRASH'. The Fault Module Name is iTunes.dll. The fault module version is 11.1.5.5. Does anyone has a solution?

Hello, philos188.
Thank you for visiting Apple Support Communities.
Here are a couple troubleshooting articles that I would recommend going through.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
iTunes for Windows: Unable to install or open
http://support.apple.com/kb/ts5376
Cheers,
Jason H.

I cannot play all the apps game i downloaded for my ipad, but the problem is when i tap those games it goes back to the menu. how can i play all my games?

i cannot play all the apps game i downloaded for my ipad, but the problem is when i tap those games it goes back to the menu. how can i play all my games?

Using the same Apple id and Password you should be able to download purchased apps without being charged again.
I download to an iPad/iPad2/iPhone3 & iPhone4 with no problem.

HT204266 The APP update request came for 4 apps. I submitted update all, but the system is stuck and will not update. Further, I cannot use those apps. How do I fix this?

The APP update request came for 4 apps. I submitted update all, but the system is stuck and will not update. Further, I cannot use those apps. How do I fix this?

Two other things to try -
Power your iPad off for a minute and then back on again.
Double tap the Home button, locate the updating apps (one by one) in the bottom task bar, press on it until the red minus sign comes up and click it. Repeat for the remaining apps. Try the updates again but do them one by one rather than Update All.

When updating my apps most of the apps start to update but then fail to finish. then i gey the notification that the app cannot be downoded at this time. This has been going on for a bit now.

my apps are not updating when I try it starts to load then quits then i get the msg that the app cannot be downloaded at this time

Hi tmcrae
First check that your device is not full, maybe you may have to delete some photos or apps to make space to do updates. if its not full then you will have to try pluging it into your pc/mac running itunes then doing a backup and restore. Then you should be able to do your updates.
Sorry but i cant think of any other way if its showing as installed already but is not there.
Hope that helps
Delboy1066

Since I uploaded the new OS X Mavericks the App Store, Messages, Notes, Calendar, Maps and Preview will not launch/open. In Finder cannot find my files. Most crucially cannot upgrade OS X Mavericks software. I had two apple ID's, the old one not used

Since I uploaded the new OS X Mavericks the App Store, Messages, Notes, Calendar, Maps and Preview will not launch/open. In Finder cannot find my files. Most crucially cannot upgrade OS X Mavericks software. I had two apple ID's, the old one not used

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

I updated my 3gs and it wiped all my apps, now when trying to rebuy the apps it is asking for a postcode(i live in ireland where there are none)and it also will not accept my payment card type.any help greatly appreciated

I updated my 3gs and it wiped all my apps, now when trying to rebuy the apps it is asking for a postcode(i live in ireland where there are none)and it also will not accept my payment card type.any help greatly appreciated

I cannot find this 300GB "Backup" in the Finder, only in the Storage info when I check "About This Mac".
You are probably using Time Machine to backup your MacBook Pro, right? Then the additional 300 GB could be local Time Machine snapshots. Time Machine will write the hourly backups to the free space on your hard disk, if the backup drive is temporarily not connected. You do not see these local backups in the Finder, and MacOS will delete them, when you make a regular backup to Time Machine, or when you need the space for other data.
See Pondini's page for more explanation: What are Local Snapshots? http://pondini.org/TM/FAQ.html
I have restarted my computer, but the information remains the same. How do I reclaim the use of the 300GB? Why is it showing up as "Backups" when it used to indicate "Photos"? Are my photos safe on the external drive?
You have tested the library on the external drive, and so your photos are save there.
The local TimeMachine snapshot probably now contains a backup of the moved library. Try, if connecting your Time Machine drive will reduce the size of your local Time Machine snapshots.

How do I install itunes on a windows 8 computer. I keep getting the message that the app cannot run on my computer.

I cannot install itunes on my windows 8 computer. I get the message that the app cannot run on my computer.

Hi mlheidt,
If you are having trouble installing iTunes on your Windows 8 computer you may want to use the following article to help you get it up and running -
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks for using Apple Support Communities.
Best,
Brett L

Since upgrading to ios7, apps just say waiting and then get the app cannot be downloaded at this time message. We run a proxy server, devices running ios6 have no problems. Anyone know what the problem is? I think apple just needs to fix its new OS.

I work at a school running 10 iPads. We connect to the internet through a proxy server. Prior to iOS7 we had no issues, the devices still on iOS6 work perfectly.
All devices which have been upgraded to iOS7 cannot download apps. I can find the apps in the store, choose to download them, but the icon hangs for a while before returning the "app cannot be downloaded at this time message". Help.

I have this same exact issue. We have even put all apple servers as not even being filtered by proxy and it still wont download anything. Nor will it let us even log in or create a new acct in the app store. It seems its also not just app store related....as it won't even let you check for IOS updates when a proxy is entered.
If anyone has any ideas let us know!

Some of my earliest photos are not showing on my phone after updating to iOS7. They can be seen in the app "over" which allows for art and lettering to be placed on a photo but I can not find an album for photos before 2012.

Some of my earliest photos are not showing on my phone5 after updating to iOS7. They can be seen in the app "over" which allows for art and lettering to be placed on a photo but I cannot find an album or year for photos before 2012 (in the photo app). The iphone says the photo content is there when I check in "about" under general in settings. So the pictures seem to be somewhere but I just can't access from from the photo app. Any suggestions. I also know that they were there before the iOS7 upgrade as I was looking for a pre 2012 picture last week and it we there.

Some of my earliest photos are not showing on my phone5 after updating to iOS7. They can be seen in the app "over" which allows for art and lettering to be placed on a photo but I cannot find an album or year for photos before 2012 (in the photo app). The iphone says the photo content is there when I check in "about" under general in settings. So the pictures seem to be somewhere but I just can't access from from the photo app. Any suggestions. I also know that they were there before the iOS7 upgrade as I was looking for a pre 2012 picture last week and it we there.

How to upload the application to the App store to test my application

Hi
Im very New to Iphone Development, Can any one tell me how to upload the application to the App store to test my application,i paid and got the id from the apple people.i need to know how to upload & download my application to test and even for the production basics,
Kindly help me in step by step references,so that it will be easy to finish my work in time.
Thanks
Sivasankar.p

You'll probably have better luck going to the Developers forum that you have access to since you signed up for the program.

Cannot download the apps and it keeps saying the app cannot be downloaded at this time

Every time I try to download free apps, it keeps telling me the app cannot be downloaded at this time. I tried to download the same app for 3days and it keeps telling me the same thing

Worked on my iPhone. Tried many methods which in support communities here. All failed (replaced hosts file, disable antivirus/firewall, on/off wifi, sign in/out itunes)
Finally there is a funny "unclick" let me successfully settled this issue. Make sure the option of "Automatically sync when this iphone is connected" is unclicked, at the time when iphone is connected to iTunes. It is the setting at iTunes iPhone Summary page. Hope this can help you so.

5 of my apps in the app store on my I pad are frozen at installing. I cannot access the apps to usze them or complete the update process.

My ipad app store is frozen for 5 apps insalling. I cannot access the apps or finish installing updates

If the App Store itself is frozen, quit the app completely and reboot the iPad.
Go to the home screen first by tapping the home button. Double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If the updates themselves have stalled - try some of these things and see if they help.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered.
If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad.

NSURLErrorDomain error -1012 keeps coming up when I go to the app store to check for any updates.

When I go to the App store to check for any updates it will not proceed and gives me the following error message NSURLErrorDomain error 1012.
Can anybody help please.
Thanks,
Bernard

I am receiving the same error when I try to refresh the updates page but was able to download the Digital Camera Raw update without issue (this update was displayed on the page).
Have not tried the 10.9.3 update...
Curt

The app cannot be tested for compliance . The application failed to launch, Fault Module Name = msvcr120_app.dll, Exception Code = c0000409

Similar Messages

Maybe you are looking for