The app i bought won't open
I juat bought the "Pin Pro" for my machbook air I paid .99 cents for it. I've restarted the computer and it won't open still.
any suggestions it has done this before with other apps too
thaks
maggie
The first thing to try is deleting the App and redownloading.
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Hi Forum, can u please help? iRecently bought a macbook pro and garageband 11 was working fine but now it's showing a question mark in the dock and it won't open. I think it may have been accidentally trashed. I've searched the trash and spotlighted but don't know what to do next. Any ideas? Thanks.
How did you install GarageBand on your Mac? Did it come preinstalled with the other iLife applications?
If your MacOS supports the AppStore, you should be able to redownload GarageBand from the AppStore, see this support Article: OS X: About OS X Recovery on how to download again:
Double-click the App Store icon in the dock.
Enter your Apple ID and password.
Click Purchases.
If you haven't previously accepted your bundled iLife applications within the Mac App Store, you should see your iLife applications appear in the Accept portion of the screen. Click Accept.
You may be asked for your Apple ID and password once again. Your iLife applications now move to the Purchased section. These applications are part of the software that came with your Lion based computer. Your account will not be charged for them. Click Install to complete installation of your applications.
Regards
Léonie -
any app I download from the app store doesn't open. after I finished downloading the app I tap it to open but it crashes as soon as i finish downloading it. yes, the downloading process works but any app I download won't launch. pls help
Hi,
Install the v10.6.6 combo update available here. It's ok to do this even though you are already running v10.6.6. The combo includes fixes that were not included in the original update.
http://support.apple.com/kb/DL1349
Restart your Mac and try the MAS again.
You can download apps directly from the MAS once you have it running.
Considering the TM backup took so long, make sure there's enough space on your Mac startup disk.
Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. *Make sure you always have a minimum of 15% free disk space.*
Carolyn -
App Store version won't open. "Warning. The Library in "Users/me/Pictures/A
App Store version won't open. When I click on the icon, I get the following pop-up. "Warning. The Library in "Users/me/Pictures/aperture library.aplibrary" cannot be upgraded" and then an option to quit. So the App does not even launch. I deleted and re-downloaded it and the same happens. It is a new 15" Mac pro, all software up to date. I use iPhoto for all my existing photos, located in the Pictures folder on the hard drive (all default settings). Help please appreciated.
Thank you. That did it, but now when I have imported from iPhoto library, all my pictures are coming out with patches of Blue or Red (a bit like when you are selecting areas for instant alpha, or when looking for blown out areas of a photo (I am no pro as you can tell). This is the case on most photos (around 9000). Could you help here too?
Thanks,
Ian -
For the past few months, my Mac has been acting weird. EVERY time I boot up the computer, Messages opens automaticallly (I am runing OS X 10.8.x). I quit the app, but it just re-opens a few seconds later! It just won't stay off! I've looked it up online and nothing helps. I have no idea what to do!!!
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up guest users” (without the quotes) in the search box. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
*Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2. -
My new downloaded apps won't open they are in the purchases section of my App Store but won't open?
My new downloaded apps won't open they are in the purchases section of my App Store but won't open?
Try:
Reset the iOS device (no data will be lost). Press and hold the Home and sleep/wake buttons until the Apple logo appears. See if the problem persists after the device reboots (it might take a while).
Download any free app, and then see if any of the other apps, after being re-downloaded, will open.
Good luck! -
After the 6.1 update on iphone 5 the camera virtual shutter won't open
After the 6.1 update on iphone 5 the camera virtual shutter won't open so I cannot use the camera at all.
I have tried most things suggested in the web like hard/soft shut down, reopen app, restore from backup. Any other suggestions? It should be a software problem right?The problem is more than likely being cause by corruption that occured during the iOS install or in the backup that was used to restore the phone after the update.
Standard troubleshooting is:
Re-boot the phone
Restore the phone from your backup
Restore the phone as a new device.
One of the 3 should fix the problem. -
I just installed Readdledocs on my ipod, and now when I launch the app, I get a screen which says "downloading message" and the app freezes and won't do anything else. How can I get the app to function again?
This happened after I tried to get Readdledocs to open an epub file which I created in Calibre.This is a followup to my own posting above.
Thanks to Dave Sawyer for posting information about re-downloading an app which has been deleted. I deleted the app from iTunes. Then, when I synched, iTunes asked me if I wanted the items on my ipod touch copied back into iTunes. I said yes and then synched.
Readdledocs is now working again. It is no longer frozen. However, I have learned my lesson. I will download only pdf's from now on. I don't think it works so well with epub files. The text reflow feature of Readdledocs is exactly what I need to use for my work documents on my ipod touch. -
I use picasa for my photos..currently there is a question mark imposed over the icon on the dock and it won't open...what does this mean?
Thanks for any help.The icon in the dock is a shortcut to the app itself.....for some reason the icon has lost contact with the app.......go to your Applications folder and drag Picasa back to the dock....a new alias (shortcut) will be created.....
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ever since I updated my iPod software my iPod will not connect to the app store and won't let me download anything. help
Hook it up to your computer and open itunes. try to download hte apps via your computer. Every time you update hte software you have to reagree to the itunes terms of service. Sometimes it's hard to get it to come up on the device, but is easier on a computer.
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I'm a MAC beginner; embarrassed to ask: Although Word, Pages,Key note show in my app list, they won't open. With Word, I get a pop-up that says it won't open, and then has numerals 1712. Just downloaded Flip Player 2 days ago..what should I do pls??
It is possible the versions you have are not compatible with your new Mac. Could you please tell us the following:
1. What OS are you running.
To get this info, click on the Apple on the top left, then select About This Mac. The OS X version is there.
2. What are the versions of the apps that are giving you problems?
To get this info, double click on the hard drive icon and open the Applications folder. Select an application and right click on it. Then select Get Info. The version number is there.
Version number:
Not sure I understand your reference to Flip Player - this is not related to the "won't open" problem, is it? -
After both (1) changing the password for my Iphone 4S and now (2) loading system 6.1.3 for it (and restoring when Itunes said I must)
- Itunes it will no longer restore all the apps I bought with the old psasword.
How to get them please?
===========================
Sorry - no - all well, they seem to be all coming back - back just after I put this question.
Mysterious to me but very satisfactory.
Profile doubtless that of an ignoramus.Ok, so I was able to find one but the one i'm most diappointed is the "free music" app i purchased and it had hundreds of songs that i didn't put on my desk top to save. So just so we're clear, I cannot get that app back again with all my songs if it wasn't in the "purchased" place?
Also,
my husband has a iphone 4 and i've been trying to connect it to our Garmin GPS through bluetooth. Now both devices recognize it but once a call is made or received, nothing goes through the GPS. I've had it working before but it was before a couple of upgrades. It is currently on ios7.2 upgrade. Is that why it won't work?
Thanks -
My download did not work. how do i get the app i bought?
How do I get the app I bought but download failed, but is marked downloaded?
Hey there petertoledo,
It sounds like an application was downloaded from the Mac App store but it is not working correctly, and you cannot redownload it. Use the following info to delete the incomplete/non working application first:
OS X Mountain Lion: Install, update, and uninstall apps
http://support.apple.com/kb/ph11356
Uninstall apps
To uninstall apps you purchased from the Mac App Store, hold down an app’s icon in Launchpad until all the icons begin to jiggle. Click an app’s delete button (x) to uninstall the app.If an icon doesn’t have a delete button, that app can’t be uninstalled. For example, apps that come with OS X can’t be uninstalled.
To uninstall other apps, drag the app to the Trash (the Trash is located at the end of the Dock), and then choose Finder > Empty Trash.If you change your mind, before emptying the Trash, select the app in the Trash, and then choose File > Put Back.Warning: When you empty the Trash, the app is permanently removed from your computer. If you have any files that you created with the app, you may not be able to open them.
Then download it again from the Mac App Store with the following article:
Mac App Store: Finding your purchased apps
http://support.apple.com/kb/HT4483
Thank you for using Apple Support Communities.
Cheers,
Sterling -
Not able to open adobe XI Pro after I have filled out a documents and trying saving it. The program stops working & won't open up again. Tried to complete a repair, rebooting nothing works. Help please.
Hi,
Can you pls. provide more details of the issue?
OS/Platform
It would be great if you can provide the MSI logs for repair from the %temp% directory.
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